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Duty Manager - Hospitality
Professional Employers (Pvt) Ltd

DUTIES AND RESPONSIBILITIES:

  1. Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guests.
  2. Assists in VIPs arrival departure in absence of guest relation officers.
  3. Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour.
  4. Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests.
  5. Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows
  6. Prepares and checks for VIPs arrival and escorts guests to rooms.
  7. Co-ordinates with all departments concerned in order to maintain Front Office functions properly.
  8. Handles guest complaints and other related problems and reports on the Assistant Managers log book.
  9. Promotes and maintains good public relations.
  10. Motivates and maintains good staff relations.
  11. Maintains and be guided of hotel policy on credit/lost and found hotel guests properties.
  12. Follows up in credit check report, liaise with credit manager.
  13. To responsible for front office operation during the absence of Front Office Manager

PREREQUISITES:

  • Must be able to communicate in English writing and speaking and other languages are advantages. Good & charming personality is important to be the Duty Manager in the way to represent himself on behalf of hotel management.

Education:

  • Graduates bachelor degree and/or diploma in hotel and restaurant management or other related field

Experience:

  • Minimum of two years of experience in similar position. Should be familiar with basic computer skills and previous experience in using Hotel management software (ERP), Telephone Switch board. Etc.c

Skills:

ERP Software Command, Guests Dealing, Customer Serivce Skills, Customer Satisfaction Management, Hospitality Service Knowledge,
 

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Posted 8 days ago98 Application
Experience
Minimum 1 Year
Work Level
Senior level
Employee Type
Full Time Jobs
Offer Salary
$2150.0 / Month
Overview
We believe that design (and you) will be critical to the company's success. You will work with our founders and our early customers to help define and build our product functionality, while maintaining the quality bar that customers have come to expect from modern SaaS applications. You have a strong background in product design with a quantitavely anf qualitatively analytical mindset. You will also have the opportunity to craft our overall product and visual identity and should be comfortable to flex into working.
Job Description
3+ years working as a product designer.
A portfolio that highlights your approach to problem solving, as well as you skills in UI.
Experience conducting research and building out smooth flows.
Excellent communication skills with a well-defined design process.
Familiarity with design tools like Sketch and Figma
Up-level our overall design and bring consistency to end-user facing properties