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Head of Quality Assurance /Quality Control
Pakistan Revenue Automation (Pvt) Ltd

The Head of QA/QC is responsible for establishing and maintaining the highest standards of quality across all products and processes. This leadership role oversees both Quality Assurance (process-oriented) and Quality Control (product-oriented) functions to ensure compliance with industry regulations, customer requirements, and continuous improvement initiatives.

Key Responsibilities:

1. Quality Strategy & Leadership:

  • Develop and implement the organization's quality management strategy aligned with business objectives
  • Lead and mentor the QA/QC team, fostering a culture of quality excellence
  • Establish quality KPIs and report to senior management on performance metrics

2. Quality Systems & Compliance:

  • Maintain and improve the Quality Management System (QMS) in compliance with ISO 9001, GMP, or other relevant standards
  • Ensure adherence to regulatory requirements (FDA, CE, OSHA, etc. as applicable)
  • Oversee document control including SOPs, work instructions, and quality manuals

3. Process Improvement:

  • Implement Lean/Six Sigma methodologies to reduce defects and improve efficiency
  • Lead root cause analysis and corrective/preventive actions (CAPA)
  • Drive continuous improvement initiatives across all departments

4. Product Quality Oversight:

  • Establish quality control procedures for incoming, in-process, and final inspection
  • Manage non-conformance processes including quarantine and disposition
  • Oversee testing protocols and laboratory operations (if applicable)

5. Supplier & Customer Quality:

  • Manage supplier quality through audits and performance monitoring
  • Handle customer quality complaints and warranty claims
  • Conduct quality audits (internal, supplier, and customer)
  • Qualifications & Requirements Education & Experience
  • Bachelor's degree in Engineering, Quality Management, or related technical field
  • 10+ years in QA/QC roles with 5+ years in leadership positions
  • Experience in [specify industry: manufacturing, pharma, construction, etc.]

Technical Skills:

  • Expert knowledge of quality standards (ISO 9001, AS9100, IATF 16949, etc.)
  • Proficiency in quality tools (FMEA, SPC, Control Plans, MSA)
  • Experience with quality testing equipment and methodologies

Certifications (Preferred):

  • Certified Quality Manager (CQM)
  • Six Sigma Black Belt
  • Lead Auditor certification

Soft Skills:

  • Strong leadership and team management abilities
  • Excellent problem-solving and decision-making skills
  • Effective communication with all organizational levels

Skills:

ISO9001 Auditor, SPC, ISO 9001,
 

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Patreon Londontowne, MD.
Posted 8 days ago98 Application
Experience
Minimum 1 Year
Work Level
Senior level
Employee Type
Full Time Jobs
Offer Salary
$2150.0 / Month
Overview
We believe that design (and you) will be critical to the company's success. You will work with our founders and our early customers to help define and build our product functionality, while maintaining the quality bar that customers have come to expect from modern SaaS applications. You have a strong background in product design with a quantitavely anf qualitatively analytical mindset. You will also have the opportunity to craft our overall product and visual identity and should be comfortable to flex into working.
Job Description
3+ years working as a product designer.
A portfolio that highlights your approach to problem solving, as well as you skills in UI.
Experience conducting research and building out smooth flows.
Excellent communication skills with a well-defined design process.
Familiarity with design tools like Sketch and Figma
Up-level our overall design and bring consistency to end-user facing properties