Active Jobs

LiveGreeter

Chat Support Operator

LiveGreeter

We are looking for a skilled Chat Operator to provide exceptional customer support and real-time assistance to our clients through our chat platforms. As a Chat Operator, you’ll act as the primary point of contact for customers, handling inquiries, resolving issues, and ensuring an outstanding customer experience. This role requires strong communication skills, empathy, and the ability to navigate conversations professionally and efficiently.

Key Responsibilities:

  1. Respond promptly to customer inquiries via chat, providing accurate, clear, and friendly responses.
  2. Assist customers with product and service-related questions, order inquiries, account issues, and troubleshooting.
  3. Provide personalized customer support, addressing customer needs with patience and professionalism.
  4. Identify and escalate complex or unresolved issues to the appropriate team members or supervisors.
  5. Record and log customer interactions accurately, ensuring a comprehensive customer record for future reference.
  6. Collaborate with other team members to provide a seamless and consistent customer experience.
  7. Maintain up-to-date knowledge of company products, services, and promotions.

Requirements:

  • Proven experience in a customer service, call center, or chat support role.
  • Excellent written communication skills with attention to detail.
  • Ability to multitask and manage multiple conversations simultaneously.
  • Problem-solving skills with a focus on customer satisfaction.
  • High level of empathy and patience in dealing with customers.

Skills:

Fluent in English, Multitasking Skills, Live Chat Handling,
 

LiveGreeter

Senior React Developer

LiveGreeter

We are seeking a Senior React Developer with 3+ years of experience to join our team. The ideal candidate will have strong expertise in React.js, JavaScript (ES6+), TypeScript, and front-end development best practices. Responsibilities include building and optimizing complex web applications, collaborating with cross-functional teams, and ensuring a seamless user experience.

Key Responsibilities:

1. Architecture & Best Practices:

  • Implement state management solutions (Redux, Zustand, Recoil, Context API).
  • Optimize rendering performance and manage virtual DOM efficiently.
  • Follow component-based architecture and maintainability best practices.

2. Collaboration & Agile Development:

  • Work with UI/UX designers, backend developers, and product managers.
  • Participate in code reviews, and technical discussions, and mentor junior developers.

3. Integration & APIs:

  • Integrate with RESTful APIs, GraphQL, and third-party services.
  • Implement authentication mechanisms like OAuth, JWT, and SSO.

Required Skills & Experience:

  1. 3+ years of React.js development experience.
  2. Proficiency in  JavaScript (ES6+), TypeScript, HTML5, CSS3, SCSS.
  3. Hands-on experience with React Hooks, Redux, Context API, and advanced state management.
  4. Knowledge of Next.js(SSR & SSG is a plus).
  5. Familiarity with build tools like Webpack, Babel, Vite, or Parcel.
  6. Experience with CI/CD pipelines, Git, and version control.
  7. Understanding of frontend security best practices.
  8. Experience with SignalR/Socket.IO, web workers, and Electron.js is a plus.
  9. Knowledge of chat applications and progressive web apps (PWAs) is advantageous.
  10. Additional Preferences:
  11. Experience in building scalable, high-performance web applications.
  12. Ability to create reusable components and optimize for cross-browser and cross-device compatibility.

This role is ideal for a developer passionate about modern front-end technologies and delivering high-quality user experiences.

Skills:

Git, CSS3, HTML5 JavaScript, React JS,
 

LiveGreeter

LiveGreeter

lahore, Punjab, Pakistan

Live Greeter is a Malaysian company that offers live chat. Businesses from all over the world can use live chat to get help and customer service online. Live Greeter has helped businesses in a wide range of fields give their website guests a better experience. Our team of hardworking workers is a big part of making the experience of web visitors better, which helps our clients' businesses grow.

Email: info@livegreeter.com

Phone: (042) 36655111

Posted Jobs 9
Sectors Information Technology
Location lahore, Punjab, Pakistan