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Knowledge Management Specialist
MTBC

We are looking for a ‘Knowledge Management Specialist’ to join our Knowledge Management function at CareCloud. The Knowledge Management Specialist will be primarily responsible for creation, compiling and sharing of knowledge to our project teams and clients. The candidate will be responsible for leveraging their passion for research and knowledge via creating, collating, organizing and disseminating knowledge across the organization and our client base. He/She will be required to work closely with various teams based in the United States and Pakistan to prepare and share product manuals, user guides, release notes and learning materials.

Responsibilities:

  1. Create, maintain and develop CareCloud’s knowledge infrastructure.
  2. Maintain & update our knowledge bases including SharePoint sites and Salesforce Knowledge Campus.
  3. Ensure our knowledge assets are brand compliant, comprehensive, error-free and usable.
  4. Maintain and share best practices across CareCloud offices, teams and groups.
  5. Engage with various stakeholders across product, IT, sales and client support to ensure a comprehensive knowledge base for CareCloud’s product suite.
  6. Disseminate information regarding product enhancement and bug fixes to our clients with comprehensive and useable release notes.

Requirements:

  • A self-organized and disciplined person with the ability to work with little guidance or direction.
  • Ability to work in a fast-paced and rapidly changing environment
  • Good interpersonal and communication skills (written and verbal)
  • Ability to collaborate with stakeholders across geographies
  • Strong work ethics, quality focused mindset and attention to detail. 
  • Experience with MS Office Suite & maintaining knowledge sites.
  • Familiarity with healthcare IT sector, a plus (but not mandatory).

Skills:

Ms Office Suite, Aseptic Technique Knowledge, Share Point,
 

Manager Sales / Services
Professional Employers (Pvt) Ltd

People is an international HR Services company operating in Pakistan and serving domestic and multi-national client organizations across all HR functions.

We are looking for a Manager of Sales and Services for our office in Karachi. The incumbent is responsible for the daily B2B sales efforts, brand communication, and business development. In addition will provide support to Regional Head Sales to yield high-performing strategies, implementation of sales tactics, market performance trend analysis, meeting budget, forecast, and optimal business mix targets. Candidates must have a dynamic leadership style, excellent communication and decision-making skills, and astute business acumen.

Job Description:

  1. Implementation of sales strategies to achieve assigned sales targets of the Central Region with a thorough review of competitive data and demand analysis.
  2. Conduct meetings, give powerful presentations, negotiate, and follow up with clients should be able to create proposals & execute agreements with C-Level employees
  3. Lead and integrate sales and services teams to drive unified strategies for product development, ensuring seamless collaboration and optimal customer satisfaction.
  4. Directly Coordinate cross-selling and joint marketing initiatives to maximize exposure and profitability.
  5. Create effective sales programs to increase awareness and positive perception of the organization and its activities.
  6. Prepare, implement & compile data for the strategic sales plans, monthly reports, annual goals, sales budget, forecast, and other reports as directed/required.

Education:

  • Bachelor's Degree or equivalent

Experience:

  • Overall 7+ years of market experience. B2B Sales experience in HR, Banking, Software Industry. Preference will be given to the candidate from HR Consultancy.

Skills:

B2B, Sales Abilities, Sales Management,
 

Sales Manager
Atrium Solutions Pvt Ltd

The Sales Manager of Point of Sale (POS) leads a team of colleagues in the delivery of all POS requirements for our car terminal. Working with colleagues across multiple business areas the POS manager leads their team to the highest level to ensure that all car terminal, campaign and event activity is activated.

POS sales relates to a type of in-store promotion or marketing campaign, designed to increase the number of purchases at the point of sale.

We have an exciting opportunity based at our UK Campaign to join our POS team as Dealer Campaign Manager. The successful candidate for this role will develop and implement our dealer sales marketing, in a way that reflects and builds upon our national communications and marketing activity.

Key responsibilities in the role include:

  1. Develop a strategy for all dealership marketing, which supports the marketing strategies. To communicate this within the organization, and the dealers through written communications and verbal presentations as agreed.
  2. Lead the planning, development and delivery of marketing activity, across all relevant channels to drive customer inquiries/engagement for new car sales, used cars, finance products and aftersales requirements in support of business targets. This could include but not be constrained to:
  3. Quarterly campaigns
  4. Production of campaign templates
  5. Digital materials (eDMs, DR banners & SoMe ads)
  6. Point of sale materials
  7. CRM activities Mailers – National and Dealer
  8. Events

Skills required:

  • Extensive marketing experience of the automotive sectors.
  • Experience in planning and managing marketing campaigns via different channels.
  • Hold a relevant Degree or equivalent qualifications/experience.
  • Budget management skills.
  • Strong research and evaluation skills.
  • Excellent relationship-building skills.

Skills:

Customer Acquisition Skills, Outbound Marketing, Sales,
 

Call Center Agent
Atrium Solutions Pvt Ltd

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities:

  1. Manage large amounts of inbound and outbound calls in a timely manner
  2. Follow communication “scripts” when handling different topics
  3. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  4. Seize opportunities to upsell products when they arise
  5. Build sustainable relationships and engage customers by taking the extra mile
  6. Keep records of all conversations in our call center database in a comprehensible way
  7.  Frequently attend educational seminars to improve knowledge and performance level
  8. Meet personal/team qualitative and quantitative targets

Requirements and skills:

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening. 
  • Outstanding ability to think creatively and strategically and identify and resolve problems.
  • Expertize in different link-building techniques and improve leads.
  • Execute on-site and off-site SEO strategies.
  • Track, report, and analyze website analytics
  • Analyzing keywords and SEO techniques used by competitors
  • You will be responsible for managing all SEO activities, such as content strategy, link building, and keyword strategy, to increase rankings on all major search networks.
  • Skills in both on-page and off-page optimization
  • Researching and implementing content recommendations 

Responsibilities & Skills:

  1. Outstanding ability to think creatively and strategically and identify and resolve problems.
  2. Expertize in different link-building techniques and improve leads.
  3. Execute on-site and off-site SEO strategies.
  4. Track, report, and analyze website analytics
  5. Analyzing keywords and SEO techniques used by competitors
  6. Measure the performance of digital marketing efforts using a variety of Web analytics tools
  7. Ability to work both as a team member and independently.

Skills:

Customer Acquisition Skills, SEO, Outbound Marketing,
 

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UI /UX Designer
Patreon Londontowne, MD.
Posted 8 days ago98 Application
Experience
Minimum 1 Year
Work Level
Senior level
Employee Type
Full Time Jobs
Offer Salary
$2150.0 / Month
Overview
We believe that design (and you) will be critical to the company's success. You will work with our founders and our early customers to help define and build our product functionality, while maintaining the quality bar that customers have come to expect from modern SaaS applications. You have a strong background in product design with a quantitavely anf qualitatively analytical mindset. You will also have the opportunity to craft our overall product and visual identity and should be comfortable to flex into working.
Job Description
3+ years working as a product designer.
A portfolio that highlights your approach to problem solving, as well as you skills in UI.
Experience conducting research and building out smooth flows.
Excellent communication skills with a well-defined design process.
Familiarity with design tools like Sketch and Figma
Up-level our overall design and bring consistency to end-user facing properties