The Customer Relations Officer is responsible for cultivating positive client interactions, delivering exceptional service, and resolving issues effectively. This role demands strong interpersonal skills to build lasting customer relationships.

Job Description:

1. Handle customer calls following established procedures, ensuring a high-quality customer experience throughout the journey
2. Address and resolve customer concerns promptly, offering appropriate solutions to optimize satisfaction.
3. Maintain a comprehensive understanding of products and services, providing accurate information to customers.
4. Utilize the CRM system to document detailed records of customer interactions, inquiries, and resolutions.
5. Gather customer feedback to contribute to the continuous improvement of products, services, and customer support processes, while adhering to quality guidelines.

Must Haves:

• Minimum Bachelor’s or above
• Fresh candidates are encouraged to apply
• Excellent Written and Verbal English communication
• Proficiency with MS Office (Particularly MS Excel and MS Word)
• Ability to handle pressure
• Collaborative Mindset Customer Service Focus
• Hand-on Problem-solving ability

Skills:

Customer Services, Customer Success, Listening to Customers, Customer Dealing, Customer Satisfaction Management, Customer Care Representation,
 

The Customer Relations Officer is responsible for cultivating positive client interactions, delivering exceptional service, and resolving issues effectively. This role demands strong interpersonal skills to build lasting customer relationships.

Job description:

As a Team Lead , your role is to manage the flow of incoming leads, to qualify leads during calls and to carry out product demos, and to manage the team of Customer Support Specialists (Outbound Calls).

Responsibilities:

1. Coordination of clients' concerns and adjustment of the services or products to the clients' needs.
2. Resolving of any issues on the clients' site and cooperating with respective other departments.
3. Identification of new business opportunities by monitoring of inbound marketing channels and activities.
4. Maintenance of existing and building of new relationships by provision of any necessary support and recommendations on new opportunities.
5. Ensuring a high-performing customer service system.
6. Monitoring of performance and analysis of reports in order to derive improvement plans.

Education and Experience:

• Graduation Degree in business, marketing or any other related field.
• Overall 3-4 Years and minimum 1-2 years of experience in managing a team of Customer Support Representatives.
• Strongly developed networking and communication as well as analytical skills.
• High customer-orientation and business acumen.

Skills:

International Client Dealing, Client Relations Management, Contact Center Management, Customer Satisfaction Management, Customer Success, Team Mentoring, Team Coordination, Team Motivation, Team Building,
 

Skills Required:

1. Good with rebuttals.
2. Good communication & Convincing skills.
3. Customer Management
4. Call Closing Skills

Benefits:

• Sales Commission
• Weekly & Monthly Bonuses
• Paid Leaves
• Yearly Increment
• Overseas Trips
• Growth Opportunity 

Shift: Full-Time Night Shift (10hrs)

Skills:

Customer Dealing, Call Handling, SalesClosing Skills,
 

To be a part of our company, you should;

1. Be proficient in English
2. Have impeccable listening skills
3. Able to work at night shift
4. Must not be enrolled in any educational curriculum or involved in any full/part-time job.
5. Willing to work for a minimum of 12 months and sign a one-year contract.

The Role Offered by The Company.

• Excellent selling, communication, and negotiation skills.
• Prioritizing, time management, and organizational skills.
• Should be target-oriented, hardworking, and punctual.
• Applicant should preferably have previous Telesales experience in a US campaign.
• Fresh candidates with good communication skills are also encouraged to apply.
• Outbound calling. 
• Direct selling.

Benifites:

1. Sales Commission
2. Weekly Bonuses
3. Paid Leaves
4. Five Working Days
5. Yearly Increment
6. Growth Opportunity
7. Pick & Drop Service (Only For Females)

Skills:

Customer Service, Customer Relation Management, Call Handling, Customer Sales,
 

Prime BPO is actively seeking a Finance Manager with military service experience, preferably a retired army person, to oversee financial operations within our call center environment. The Finance Manager will be responsible for managing payroll, ensuring compliance with financial regulations, and handling various office administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities:

1. Manage the payroll process for all employees, ensuring accuracy and timeliness in salary disbursement.
2. Develop and maintain financial policies and procedures to ensure compliance with regulatory requirements.
3. Prepare and analyze financial reports, including income statements, balance sheets, and cash flow statements.
4. Monitor financial transactions and maintain accurate records of all financial activities.
5. Collaborate with HR to manage employee benefits and deductions related to payroll.
6. Coordinate with external auditors to facilitate audits and ensure compliance with financial regulations.
7. Identify areas for cost reduction and implement strategies to improve financial performance.
8. Manage vendor relationships and negotiate contracts for office supplies and services.
9. Assist in budget planning and forecasting to support strategic decision-making.
10. Handle other office administrative tasks as needed, including managing office expenses and coordinating with other departments.

Requirements:

• Military service experience, preferably retired army person.
• Bachelor;s degree in Finance, Accounting, or related field; MBA or CPA preferred.
• Proven experience in financial management, preferably in a call center or similar environment.
• Strong knowledge of accounting principles and financial regulations.
• Proficiency in financial software and Microsoft Office Suite, particularly Excel.
• Excellent analytical and problem-solving skills.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Effective communication and interpersonal skills.
• Detail-oriented with a high level of accuracy in financial reporting.
• Experience with payroll processing and familiarity with payroll software.
• Able to work in night shift.

Skills:

Payroll Management, Account Management, Accounts Payments Handling, Accounts Administration, Presentation Skills,

1. Must have relevant experience of an Electronic Technician of at least 1 year.
2. Must be able to manage commute to the location in 3 different shifts, B,C.
3. Morning, Evening & Night.
4. The shift will be rotational.
5. Must have a relevant Diploma of DAE Electronics from a well-known institute.

Skills:

Electronic Hardware, Automotive Electronics Knowledge, Electronics Repair,
 

We are looking for the services of HR Intern

6 - 8 weeks

Timings: 10 am to 4 pm

Days: Mon to Fri (Flexible)

Location: DHA Phase 6, Karachi (Candidates residing nearby will be preferred)

Relevant candidates are encouraged to apply.

Skills:

Communication Skills, Coordination Skills, Strategic HR Leadership,
 

Key Responsibilities:

Identify and Cultivate Opportunities:

• Be the driving force behind our growth by identifying and cultivating new business opportunities.
• Research and analyze potential clients, industries, and markets to expand our reach.

Client Engagement:

• Build lasting relationships with our clients.
• Showcase the value of Tracker Company's products and services through effective sales presentations and demonstrations.
• Make solutions to meet client needs.

Sales Growth:

• Develop and implement strategic sales plans to achieve or exceed sales targets.
• Skillfully negotiate contracts, pricing, and terms to close deals and maximize revenue.

Market Insight:

• Stay ahead of the curve by monitoring industry trends, market conditions, and competitors.
• Use data-driven insights to refine our sales strategies and product offerings.

Reporting and Collaboration:

• Maintain accurate records of sales activities and customer interactions.
• Collaborate with cross-functional teams to ensure a unified approach to customer acquisition and retention.

Qualifications:

1. Bachelor’s degree in Business, Marketing, or a related field preferred.
2. Proven experience in sales.
3. Strong negotiation and communication skills.
4. Self-motivated with excellent organizational and time management abilities.
5. Proficiency in CRM software and sales tools.
6. Results-oriented mindset with a passion for exceeding targets.
7. Adaptability and a hunger to learn about new products and industries.

Skills:

B2B Business Development, Business Development Strategies, Business Development, Vehicle Tracking Services,
 

Pakistan's largest Telecom company requires Internet Modem, installation workers.

Candidate must have DAE(Electrical,Electronics,IT)

Diploma with own bike.

Salary: 32k to 35k with medical insurance 

Company mobile with free internet.

Skills:

Electrical Troubleshooting, IP Networking Knowledge, Installation and Software Configuration,
 

We are looking for the services of  Branch Manager

Education: Intermediate/Bachelor's degree

Experience: 1-2 years in a relevant food chain industry

Salary: 50,000

Skills:

Staff Supervision, Branch Administration, Supervision Skills,
 

1. BDOs will be responsible for identifying, developing, and potentially closing new revenue and profit streams.
2. BDO's responsibilities may range from finding new customers to managing existing business relationships. They will also be responsible for developing new products and identifying new markets.

Skills:

Strategic Sales, Sales Advertising, End to End Sales, Sales Management, Sales Audit,
 

1. Handle and record payments (cash, cards, digital).
2. Ensure correct cash amounts at shift start and end.
3. Keep accurate transaction records and prepare financial reports.
4. Follow cash handling procedures and safeguard.
5. Liaise with accounting and sales staff.

Skills:

Cash Collection, Cash Flow Reporting, Transaction Record, Reconciliation, Cash Flow Management,