Required Experience:

1. 7-10 years overall experience designing, building and supporting VDI environments
2. 5 years of recent experience working with the Citrix Workspace as a Citrix Virtual Apps and Desktops (CVAD) Architecture
3. Citrix Workspace Architecture including design, configuration, virtualized application delivery, and maintaining virtualized environments

Technical Skills:

• Experience in Enterprise VDI solutions
• Virtual Desktop Administration preferably using Citrix and RDS
• Design and build out enterprise active directory structure.
• Deployment and configuration of host clusters, HA, and DR.
• Design, deployment, and maintenance of Desktop Pools (either in Citrix Desktop or RDS).
• Configuration, deployment, and continual maintenance of desktop images.
• Work with others to execute application virtualization where necessary.
• Deploy and maintain Microsoft Windows 20116 and 2016 Servers, as well as Windows 10 and Windows 11 virtual machines.
• Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way).
• Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI.
• Defines the Windows desktop images standards, deployment methods and use of supporting tools and technologies
• Knowledge around Infrastructure – storage, networking, servers, load balancing, etc. Anti-virus & Profile management
• Experience with roaming profiles using FSLOGIX, Citrix UPM and Microsoft RDS
• User experience monitoring, Single sign on, Performance troubleshooting Endpoint management (thin clients, mobile devices, PCs, etc)
• Experience with SAML and SSO with Citrix FAS, Azure, OKTA, Ping etc.
• Experience with Citrix ADC, HA , ADM and Citrix Cloud
• Experience with Storefront, Delivery controllers and SQL HA.
• Experience working on NetScaler ADC
• Identifies issues proactively using required tools.
• Works on automating system procedures and processes to evolve the technology in the organization.
• Windows Server Environment 2012/2016 - design, deployment, maintenance and support.
• Office 365 – Azure administration/deployment.
• PowerShell to a competent level (backup/azure/EMC).
• DNS – administration of DNS internal and external.
• Good understanding of, and able to evidence Azure support capability.
• Good working knowledge of TCP/IP, DNS, WINS and DHCP.
• Working knowledge of remote software and tools.
• Experience with SCCM, Citrix, Storage systems and basic networking.
• Capability and understanding of problem management & change management.
• Present examples of the ability to identify repeat fails and report against them to aid reduction in repeat failures.
• Ability to demonstrate strong communication skills explaining technical solutions in a non-technical manner.
• Technical documentation skills. Ability to share knowledge and experience with colleagues.
• Contributes to knowledge base for troubleshooting and maintaining the environment.
• Provides documentation, processes and technical training to service desk and administrator level team members.
• Providing operational support for Active Directory and related network support equipment to ensure changes and maintenance did not interrupt service to the customers. Responsible for the analysis, administration and support of thin clients, virtual and physical desktops.
• Develop and maintain O&S Standard Operating Procedures for VDI Environment.
• Recognised certifications and/or relevant experience of the Microsoft Office suite of products, Active Directory, Exchange, and Windows server versions including 2008, 2012 2016, with Knowledge of 2019.
• Working with Web filtering solutions like Forcepoint, WebTitan, Barracuda, N-able and Cisco umbrella
• Minimum 5-7 years’ experience working in End-User Support, Systems Support

Skills:

1. Good verbal and written communication skills.
2. Ability to follow procedures and mindful of attention to detail.
3. Able to make progress with minimal supervision.
4. Ability to work consistently in a dynamic and sometimes high-pressure environment.
5. Ability to problem solve and think on feet
6. Ability to manage own workload with minimal supervision.
7. Ability to approach problems with a dynamic thought process.

Qualification:

• Citrix Certified Expert - Virtualization (CCE-V) -- Preferred
• Citrix Certified Professional - Virtualization (CCP-V) -- Preferred
• Citrix Certified Associate - Virtualization (CCA-V) -- MUST
• Citrix Certified Associate – App Delivery and Security (CCA-AppDS) -- Preferred
• MCSA Office 365 -- Preferred
• CCNA (Cisco Certified Network Associate (Routing and Switching)) -- Preferred
• MCSE (Cloud Platform and Infrastructure () 
• MCSE (Server Infrastructure) – MUST
• Azure Certification – Desired -- Preferred

Skills:

VDI, Citrix, SSCM,
 

1. Security monitoring and analysis through SIEM and other security tools
2. Vulnerability assessments and report writing
3. Incident investigation and report writing
4. Information Security policy writing.
5. Support the execution of the investigation of complaints and reported data security breaches.
6. Monitor and report on new and emerging threats to data & systems security.
7. Participating in meetings, workshops, and other learning opportunities.
8. Observing and learning from experienced staff members.
9. Supporting vulnerability mitigation coordination process.
10. Planning and executing phishing campaigns.
11. Planning and executing Information security awareness programs.
12. Designing Information Security manuals and blueprint documents.

Eligibility Criteria:

Qualification:

• Candidate must have 2 - 4 years of experience.
• Candidate must have at least 16 years of education in following from reputable university
• Software Engineering
• Cyber Security/Information Security
• Telecom Engineering

Any practical experience or professional certification training will be preferred.

Skills:

Phishing, SIEM, Security Policy,
 

dinCloud is an all-encompassing Cloud Service Provider (CSP) with a global footprint of data centers. Our portfolio includes Cloud Hosted Virtual Desktops, Servers, and Databases. For over 10 years, we have been innovating in the cloud space- as a ‘born in the cloud provider. While we have evolved over the years, our core philosophy remains centered on security and transparency. As such, our innovative solutions can be tailored to the unique needs of many businesses and industries.

At dinCloud, we maintain a dynamically robust environment that is ever-changing and evolving in parallel with the latest technologies, trends, and industry standards. With a highly skilled and qualified workforce of over 500 personnel in our Islamabad, Lahore, and United States offices, we function with the firm belief that our employees are our greatest and most valued assets.

Our perks and benefits package includes:

1. Health insurance for our employee’s immediate family members inclusive of their parents, which covers OPD, as well as IPD
2. An effective provident fund policy along with EOBI facilities
3. Entitlement for paid leaves
4. Pay Raises & Paid Trainings

We are presently searching for highly motivated candidates, with the will and determination to strive under pressure, and the innate ability to evolve and keep up with the emerging technologies in the industry.

Responsibilities:

• Act as a 2nd touch resolver for escalated tickets.
• Performance Monitoring/Remediation (Server, N/W, VM, Cloud- Infra and UC)
• Responsible for the continuous monitoring and support of operations center scope of work.
• Inspect hardware, software, and environmental alerts or malfunctions and if anomaly is identified, minimize the service impact, and restore services to normalcy following the set process and procedures.
• Validate the anomaly following the approved standard operating procedures.
• Attempt remediation per documented steps and access levels.
• Coordinating with ISP/ vendors, customer co-ordination, and other internal teams.
• Detect events, correlate, validate, follow Runbook procedures and act to avoid a potential incident or lower the intensity of an incident impact proactively
• Create/update ticket, carefully track and document the sequence of events and resolution in detail in the platform.
• Escalate the issue to next level Engineering and follow escalation matrix, (other IT resources or 3rd party vendors for assistance in reaching a resolution) as and when required.
• Maintain ongoing communication within the team and anyone involved in the service restoration efforts, to keep all stakeholders aware of relevant, known issues and the steps being taken.
• Implement actions in support of root cause analysis and problem remediation
• Understand business dynamics and needs at all levels (end-user to executive) and fulfil the business requirements

Qualifications:

1. 4-6 years experience working as an Analyst or Engineer within IT.
2. Experienced and proficient in root cause analysis with validation / troubleshooting techniques and problem solving in a 24x7x365 environment.
3. Experience working in multiple Windows Servers environments
4. Experience working with resolution of Windows 10 and 11 issues
5. Knowledge of Active Directory support and troubleshooting
6. Experience working as an O365 Admin
7. Experience working with Cisco devices
8. Knowledge of networking troubleshooting.
9. Knowledge in monitoring & L-1 support of data base and applications
10. Knowledge and experience with datacenter and cloud technologies.
11. ITIL Processes knowledge and experience
12. Basics of VMWare and Citrix.
13. Working experience with ticketing tools like (Cherwell/ Service now)
14. Ability to understand and communicate with users in USA.
15. Willing to work in 24/7
16. Excellent verbal and written communication skills
17. Key Competencies: Analytical, Detail Orientated, Delivery Excellence, Client Intimacy, Knowledge of monitoring and ticketing tools.

Skills:

VMware, L1 Support Knowladge, Citrix,
 

dinCloud is an all-encompassing Cloud Service Provider (CSP) with a global footprint of data centers. Our portfolio includes Cloud Hosted Virtual Desktops, Servers, and Databases. For over 10 years, we have been innovating in the cloud space- as a ‘born in the cloud provider. While we have evolved over the years, our core philosophy remains centered on security and transparency. Our innovative solutions can be tailored to the unique needs of many businesses and industries.

At dinCloud, we maintain a dynamically robust environment that is ever-changing and evolving in parallel with the latest technologies, trends, and industry standards. With a highly skilled and qualified workforce of over 500 personnel in our Islamabad, Lahore, and United States offices, we function with the firm belief that our employees are our most significant and most valued assets.

Our perks and benefits package includes:

1. Health insurance for our employees' immediate family members inclusive of their parents, which covers OPD, as well as IPD
2. An effective provident fund policy along with EOBI facilities
3. Entitlement for paid leaves
4. Pay Raises & Paid Trainings
5. We are presently searching for highly motivated candidates, with the will and determination to strive under pressure, and the innate ability to evolve and keep up with the emerging technologies in the industry.

The Experienced Software Engineer is a multidisciplinary role that assists Senior Engineers with the development, implementation, and support of multi-platform solutions as part of ATSGs Business Systems and Enterprise strategic initiatives. The Experienced Software Engineer is an adept and creative technologist who will help to establish and support integration pipelines within ATSGs Business Systems ecosystem while being responsible for fully utilizing these integrations to improve platforms beyond standard functionality. This role will function primarily within the ServiceNow platform and utilize heavy JavaScript. This is in addition to working in additional connected client platforms and internally integrated software.

Job Description:

• The ServiceNow Developer/Administrator works with peer developers, system administrators, architects and the user community at an expert level.
• Develops applications, forms, which include advanced development requiring client and server-side scripting.
• Creates and trouble shoots forms, workflows, interfaces, business rules, User Interface (UI) Policies, UI Actions, Client Scripts, ACLs, notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
• Prepares and maintains technical specifications and knowledge articles.
• Participates in user acceptance testing as well as Scrum meetings.
• Follows, maintains and applies documentation best practice policies, procedures, and process through ServiceNow development. Performs other duties as needed.

Education and skills set:

• Bachelor's Degree in Computer Science, Software Development, Information Systems, or related field required. Minimum five years of experience in ServiceNow;
• ServiceNow Certified System Administrator or Certified Application Developer required within one year of employment.
• Broad knowledge and understanding of computer hardware, applications, network, and operating systems.
• Strong knowledge of project management software such as MS Project, Access, and other project management tools for task tracking and team collaboration efforts.
• Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction.
• Ability to deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic, communication, and documentation skills.
• Able to organize technical work; demonstrate excellent planning, problem solving, analysis, documentation, presentation and organization skills; analyze and interpret data, processes and needs based on limited information; organize work and resources; define problems and solutions, prioritize workload; make recommendations; manage time effectively and plan and implement objectives effective.

  
Note: Java script coding expertise, ServiceNow development and enhancement hands on will be a plus.

ES5 primarily or ES6 also known as ECMAScript version 5 and 6

Good at MySQL scripting.

Skills:

ECMAScript, MySQL, Snow,
 

Cooperative Computing (CC): We accelerate growth-minded companies into the automated economy.

The business market is in rapid change, with consumer behavior placing significantly high expectations on businesses at every phase in the client experience. Each day, we experience a company dramatically shifting “industry norms” and in many cases, removing historical market leaders from their market leading position. These elements create extraordinary opportunities for our team members to excel.

CC delivers superior client experiences as the premier digital enabler of growth minded enterprises enabling their rapid growth and ensuring their sustainable and smooth transition into the Automated Economy.

Our team is passionate in delivering client value and is fanatical in how we go about ensuring we deliver extraordinary business results for our clients. We are committed to growing as individuals first, becoming the best version of ourselves in who we have been created to be. We take responsibility in our thoughts and actions, know our purpose and our end in mind and put these first in our lives.

1. Be Fanatical and Passionate Delivering Superior Client Experiences - It’s who we are!
2. Growth is Contagious - I grow, You grow, We all grow!
3. Be Innovative - Looking at tomorrow today. We live outside our comfort zone; we ask difficult questions of ourselves; we take risks, and we are fearless to experiment and lead the way forward
4. Show Empathy & Be Honest - Every single word spoken, or action performed for our Customers, Team Members, Partners & Stakeholders will be filled with kindness, candor and honesty
5. High Performance - It’s not for everyone - Our culture is our team members. We make the lives of our fellow team members better by first recognizing “I” am a team member first. We measure our progress constantly to be a better version of ourselves with every new day

The Role:

As a Release Manager, you will play a critical role in overseeing the planning, coordination, and execution of software releases across various environments. You will collaborate closely with development, QA, operations, and project management teams to ensure smooth and timely delivery of software products.

Capabilities:

The Release Manager will exhibit the following capabilities:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience of 5 years in release management or related role in software development.
• Strong understanding of software development lifecycle (SDLC) methodologies and release management processes.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and stakeholders.
• Solid organizational skills and attention to detail, with the ability to manage multiple projects and priorities concurrently.
• Experience with version control systems (e.g., Git, SVN), build automation tools (e.g., Jenkins), and deployment technologies (e.g., Docker, Kubernetes).
• Familiarity with Agile development practices and project management tools (e.g., JIRA, Trello) is preferred.
• Certifications in release management or related areas (e.g., ITIL, Scrum) are a plus.

Results:

The successful Release Manager will achieve:

1. Collaborate with cross-functional teams to define release scope, schedule, and objectives. Develop release plans and timelines, considering dependencies and resource availability.
2. Lead release coordination meetings to communicate release schedules, milestones, and dependencies. Coordinate activities across development, QA, deployment, and support teams to ensure alignment and readiness for each release.
3. Identify potential risks and issues that may impact release schedules or quality. Develop plans and escalate critical issues to stakeholders as necessary to minimize disruptions.
4. Work closely with QA teams to ensure thorough testing of software releases. Define release acceptance criteria and perform pre-release quality checks to validate readiness for deployment.
5. Coordinate deployment activities, including release builds, configuration changes, and deployment scripts. Monitor deployment processes to ensure accuracy and completeness, and troubleshoot issues as needed.
6. Facilitate change control processes to manage release-related changes effectively. Document release notes, version histories, and configuration changes to maintain a clear audit trail of software releases.
7. Identify opportunities to streamline release processes and improve release efficiency. Implement best practices, tools, and automation to enhance the reliability and repeatability of release management activities.

Skills:

CI, CD, Release Management, Product Management, Software Development,
 

Cooperative Computing (CC): We accelerate growth-minded companies into the automated economy.

The business market is in rapid change, with consumer behavior placing significantly high expectations on businesses at every phase in the client experience. Each day, we experience a company dramatically shifting “industry norms” and in many cases, removing historical market leaders from their market leading positions. These elements create extraordinary opportunities for our team members to excel.

CC delivers superior client experiences as the premier digital enabler of growth minded enterprises enabling their rapid growth and ensuring their sustainable and smooth transition into the Automated Economy.

Our team is passionate in delivering client value and is fanatical in how we go about ensuring we deliver extraordinary business results for our clients. We are committed to growing as individuals first, becoming the best version of ourselves in who we have been created to be. We take responsibility in our thoughts and actions, know our purpose and our end in mind and put these first in our lives.

1. Be Fanatical and Passionate Delivering Superior Client Experiences - It’s who we are!
2. Growth is Contagious - I grow, You grow, We all grow!
3. Be Innovative - Looking at tomorrow today. We live outside our comfort zone; we ask difficult questions of ourselves; we take risks, and we are fearless to experiment and lead the way forward
4. Show Empathy & Be Honest - Every single word spoken, or action performed for our Customers, Team Members, Partners & Stakeholders will be filled with kindness, candor and honesty
5. High Performance - It’s not for everyone - Our culture is our team members. We make the lives of our fellow team members better by first recognizing “I” am a team member first. We measure our progress constantly to be a better version of ourselves with every new day

The Role:

As a Ruby on Rails Developer, you will play a pivotal role in the development, enhancement, and maintenance of web applications. Your responsibilities will extend across the entire software development life cycle, requiring a strong command of Ruby-on-Rails syntax and programming concepts. Collaborating with cross-functional teams, you will contribute to the seamless integration of various technologies to create robust and scalable solutions.

Capabilities:

• Bachelor's degree in Computer Science, Software Engineering, or a related field, with over 5 years of professional experience as a Senior Ruby on Rails Developer.
• Developing and maintaining web applications using Ruby on Rails with a strong command over syntax and programming concepts.
• Utilizing JavaScript Libraries like jQuery, MooTools, underscore, backbone, Node, ExtJS, etc. to enhance application functionality.
• Implementing tableless XHTML layouts and ensuring a seamless user experience.
• Crafting complex SQL statements and demonstrating proficiency in database engineering.
• Contributing to the design and architecture of web applications, showcasing a deep understanding of web application architecture.
• Actively participating in the development of HTML, XHTML, CSS, MySQL, MongoDB, AJAX, XML, JSON, and JavaScript components.
• Showcasing previous experience with at least one live Ruby-on-Rails application.
• Understanding and contributing to site development, application layouts, and portal structures.
• Demonstrating expertise in parsing XML and JSON documents.
• Applying Agile Development methodologies to ensure efficient and effective project execution.
• Experience with SQL-Less databases like MongoDB.

Results:

The successful Ruby on Rails Developer will achieve:

• Delivery of high-quality code with a strong command over Ruby-on-Rails syntax and programming concepts.
• Effective utilization of JavaScript Libraries to enhance the functionality of web applications.
• Implementation of tableless XHTML layouts for improved user experience.
• Development of complex SQL statements and efficient database engineering.
• Contribution to the design and architecture of web applications, ensuring a robust web application architecture.
• Successful completion of HTML, XHTML, CSS, MySQL, MongoDB, AJAX, XML, JSON, and JavaScript components.
• Successful development and deployment of at least one live Ruby-on-Rails application.
• Active involvement in site development, application layouts, and portal structures.
• Proficiency in parsing XML and JSON documents.
• Adherence to Agile Development methodologies for streamlined project execution.

Skills:

Payment Integration, Heroku, React Native, Ruby on Rails, Spree Framework,
 

This is a full-time, on-site role for an Inbound Sales Representative. The Inbound Sales Representative will be responsible for communicating with customers, processing orders, managing accounts, and performing inside sales tasks.

Qualifications:

1. Strong communication skills.
2. Customer service experience.
3. Experience with order processing.
4. Experience with account management.
5. Inside sales experience.
6. Excellent attention to detail.
7. Ability to work in a fast-paced environment.

Skills:

Strategic Sales, End To End Sales, Sales Abilities,
 

We are looking for the services of Laravel Developer

Relevant candidates are encouraged to apply.

Skills:

Laravel, Software Quality Review, JAVA,
 

Responsibilities:

1. Develop and maintain web applications using PHP Laravel framework.
2. Collaborate with front-end developers to integrate user-facing elements.
3. Ensure high performance and responsiveness of applications.
4. Participate in code reviews and troubleshooting.

Requirements:

• Proven experience with PHP Laravel framework.
• Strong understanding of web development concepts.
• Proficiency in HTML, CSS, and JavaScript.
• Familiarity with version control systems like Git.
• Join our team and contribute to exciting projects! Apply now!

Skills:

Laravel, Laravel Framework, Back End,
 

We are seeking a skilled WordPress Developer to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining WordPress websites. If you have a passion for web development, a strong understanding of WordPress CMS, and a knack for creating visually appealing and user-friendly websites, we want to hear from you!

Responsibilities:

1. Design and implement attractive and functional websites using WordPress.
2. Customize and extend WordPress themes and plugins to meet project requirements.
3. Collaborate with design and content teams to ensure website functionality meets user requirements.
4. Create and update website content, including text, images, and multimedia elements.
5. Optimize websites for speed, performance, and SEO.
6. Troubleshoot and resolve issues with website functionality and performance.
7. Stay up-to-date with the latest WordPress developments, trends, and best practices.
8. Test websites across multiple browsers, platforms, and devices to ensure compatibility and responsiveness.
9. Provide technical support and guidance to clients and team members as needed.
10. Contribute to the continuous improvement of development processes and workflows.

Skills:

WordPress, Themes, Plugins, Development,
 

We are looking for a talented Front-End Developer to join our team. If you are passionate about creating intuitive user interfaces and have a keen eye for design, then this role is perfect for you. As a Front-End Developer, you will be responsible for translating UI/UX designs into code that will produce visual elements of the application. Your primary focus will be on the development of client-side logic, ensuring high performance and responsiveness to requests from the back-end.

Responsibilities:

1. Develop new user-facing features.
2. Build reusable code and libraries for future use.
3. Ensure the technical feasibility of UI/UX designs.
4. Optimize application for maximum speed and scalability.
5. Collaborate with other team members and stakeholders.
6. Participate in code reviews and provide feedback to peers.
7. Stay up-to-date on emerging technologies and industry trends.
8. Troubleshoot and debug applications.
9. Continuously improve the user experience by implementing best practices and standards.
10. Work closely with back-end developers to integrate front-end components with server-side logic.

Requirements:

• Proven experience as a Front-End Developer or similar role.
• Proficient understanding of web markup, including HTML5, CSS3.
• Strong proficiency in JavaScript and its frameworks/libraries such as React, Angular, or Vue.js.
• Experience with responsive design techniques and frameworks (e.g., Bootstrap).
• Familiarity with version control systems (e.g., Git).
• Good understanding of asynchronous request handling, partial page updates, and AJAX.
• Knowledge of cross-browser compatibility issues and ways to work around them.
• Excellent problem-solving skills and attention to detail.
• Bachelor’s degree in Computer Science, Engineering, or a related field (preferred but not required).

Skills:

Frontend Development, CSS, HTML, JavaScript, Frontend Coding,
 

We are currently seeking a motivated and results-driven Sales Representative to join our team.

The ideal candidate will be responsible for actively seeking out and engaging customer prospects, building strong customer relationships, and driving sales growth.

If you are a passionate, outgoing individual with excellent communication skills and a knack for closing deals, we want to hear from you

Monday to Friday

Skills:

Telemarketing, Sales Abilities, Communication Skills,