We are seeking a flexible and detail-oriented Email Support Representative to manage customer queries via email. The ideal candidate must have excellent written communication skills and the ability to handle a high volume of messages professionally and efficiently.

Key Responsibilities:

1. Respond promptly to customer emails with clear and accurate information
2. Resolve complaints, process requests, and provide support
3. Maintain detailed records of customer interactions
4. Coordinate with internal teams to ensure issue resolution

Requirements:

• Bachelor’s degree is required
• Strong written English skills
• Previous email or customer support experience (preferred)
• Must be flexible with shifts

Skills:

Communication Skills, Email Campaign Handling, Live Chat Handling,
 

We are hiring a Sindhi-speaking QA Officer for our BPO team. The candidate must have at least 6 months of call center experience, excellent communication skills, and strong attention to detail.

Requirements:

1. Fluent in Sindhi
2. Minimum 6 months of call center experience
3. Graduate (Bachelor’s degree required)
4. Good communication and evaluation skills
5. Basic reporting (Excel) and QA understanding

Skills:

Analytic Reporting, Evaluation Skills, Communication Skills,
 

Are you passionate about training, communication, and empowering teams to perform at their best? Join our growing team as a Trainer.

What You’ll Do:

1. Conduct onboarding, process, and refresher trainings for new and existing agents
2. Work closely with operations and QA teams to address performance gaps
3. Develop engaging training materials aligned with  products and policies
4. Measure training effectiveness and support continuous improvement
5. Prior experience in a BPO training role (preferably telecom/Jazz account)
6. Excellent verbal & written communication skills in Urdu and English
7. Strong presentation and coaching skills

Skills:

Training Development, Team Building, Communication Skills,
 

Job Summary:

We are seeking a highly skilled and motivated Data Scientist to join our department. In this role, you will work closely with cross-functional teams to analyze large datasets, develop predictive models, and create actionable insights to improve tax compliance, fraud detection, revenue forecasting, and policy decision-making. The ideal candidate will have a strong background in data science, machine learning, and statistical analysis, with a keen interest in applying these skills to the taxation domain.

Key Responsibilities:

1. Analyze large, complex datasets related to taxation, including income, sales, property, and corporate tax data.
2. Develop and implement machine learning models to identify patterns, trends, and anomalies in tax-related data.
3. Build predictive models for tax revenue forecasting, fraud detection, and compliance risk assessment.
4. Collaborate with software engineers to integrate data science solutions into our taxation software products.
5. Design and maintain data pipelines to ensure efficient data collection, cleaning, and processing.
6. Communicate findings and insights to stakeholders through clear visualizations, reports, and presentations.
7. Stay up-to-date with the latest advancements in data science, machine learning, and taxation regulations.
8. Work closely with the product team to identify opportunities for data-driven features and improvements.
9. Ensure data privacy and security standards are maintained in compliance with relevant regulations.
10. Qualifications:
11. Bachelor’s or Master’s degree in Data Science, Computer Science, Statistics, Mathematics, Economics, or a related field.
12. 3+ years of experience in data science, machine learning, or a related field.
13. Proficiency in programming languages such as Python, R, or SQL.
14. Strong experience with machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and data visualization tools (e.g., Tableau, Power BI).
15. Solid understanding of statistical analysis, predictive modeling, and data mining techniques.
16. Experience working with large datasets and distributed computing tools (e.g., Hadoop, Spark) is a plus.
17. Knowledge of taxation systems, policies, and regulations is highly desirable.
18. Excellent problem-solving skills and the ability to work independently and in a team environment.
19. Strong communication skills, with the ability to explain complex concepts to non-technical stakeholders.

Preferred Qualifications:

• Experience in the taxation or financial services industry.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of natural language processing (NLP) and text analytics.
• Experience with time-series analysis and forecasting techniques.

Skills:

Google, Microsoft Azure, AWS Solution,

1. To provide excellent customer service while in contact with Clients over the telephone in accordance with the defined SOPs
2. To achieve assigned Quantitative/Qualitative targets effectively as per the defined parameters
3. To communicate effectively and efficiently, while handling clients online, display strong and effective call management techniques
4. To remain updated on all current policies, procedures, promotions, and products offered by the company through Morning Meetings and refresher sessions
5. To follow the company policies & procedures submissively

Skills:

Customer Focused Selling, Real Estate Marketing, Sales Management,
 

As a Sales Trainer and play a key role in shaping the future of our sales force.

What You’ll Be Doing:

1. Deliver engaging onboarding and sales training sessions
2. Facilitate workshops and one-on-one coaching with sales teams
3. Identify skill gaps and align learning with business needs
4. Collaborate with Sales Managers on KPIs and team growth
5. Track training outcomes and recommend improvements

We’re Looking For Someone Who:

• Has 3–5 years of experience in sales training or coaching
• Brings strong communication and facilitation skills
• Has a background in real estate, telecom, or similar fast-paced industries
• Understands how to inspire, lead, and engage sales professionals
• Is organized, adaptable, and performance-focused

What We Offer:

• Competitive salary and performance bonuses
• A dynamic team culture focused on learning and growth
• The opportunity to influence and shape sales excellence at scale

Skills:

Training Developement, Presentation Skills, Communication Skills,
 

You will be responsible for selling property units, paying visits to clients, understanding client requirements, and giving demonstrations while ensuring that deals are closed. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen by providing a simple and seamless process.

Duties and Responsibilities:

1. Understanding clients requirements
2. Ensure that clients are thoroughly briefed about relevant property units.
3. Ensure that clients are given demonstrations, carry out site visits and timely closure of deals.
4. Follow up with clients to understand evolving changes in requirements.
5. Maintain good relationships with the clients.

Requirements:-

• Education to degree level or equivalent practical experience.
• Passionate about sales. The ideal candidate will have commitment and focus on excellence and customer service, and a strong alignment with our core values
• 1-3 years of experience in sales (Fresh Graduates are also encouraged to apply)
• Strong communication skills.

Benefits:-

• An opportunity to become part of a highly professional and dynamic team working on the best practices.
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
• Local and international exposure with our partner ventures.

Skills:

Client Dealing, Sales Management, Communication Skills, End to End Sales,
 

Their role is often part of a broader sales or customer service team and can involve reaching out to potential customers (outbound sales) or handling incoming inquiries (inbound sales).

Responsibilities:

1. Making calls to potential or existing customers.
2. Explaining products or services, highlighting features and benefits.
3. Handling objections and negotiating to close sales.
4. Recording customer information and maintaining a CRM database.
5. Following up on leads or previous conversations.
6. Meeting sales targets and KPIs.
7. Providing excellent customer service to encourage repeat business.

Requirements:

• A graduate degree is mandatory 
• Excellent verbal communication in Urdu
• Strong persuasion and negotiation abilities
• Active listening
• Customer-focused mindset
• Basic computer and CRM knowledge
• Resilience and the ability to handle rejection

Compensation:

• Competitive base salary plus performance-based incentives/commissions.

Skills:

Client Dealing, Sales Management, Communication Skills, End to End Sales,
 

Key Features:

1. Duration: Typically 12 to 24 months
2. Rotations: Hands-on exposure across multiple departments (e.g., Operations, Sales, Finance, HR, Marketing, IT, etc.)
3. Mentorship: Guidance from senior leaders and department heads
4. Assessments: Regular performance evaluations and feedback
5. Outcome: Placement in a mid-level role based on performance and interest

Who Should Apply:

• Fresh graduates or recent postgraduates with a strong academic background
• Energetic individuals with leadership potential, problem-solving skills, and adaptability
• Candidates with excellent communication and interpersonal skills

Skills:

Conservation Awareness, RESTful APIs, WP CLI,