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Team Leader Operations
Prime BPO

We are looking for a Team Lead Operations with Excellent managerial skills along with sales experience on Final Expense  Auto campaigns.

Having relevant experience in the BPO Sales industry.

The role offered by the company entails:

  1. Provide monthly/weekly/daily direction to the 360 support so all KPIs remain within acceptable benchmarks.
  2. Provide training to the new staff for all clients or as required.
  3. Assess the team’s overall and individual performance and coach the team members to improve the efficiency of the operations.
  4. Address disciplinary problems of team members according to the company’s policies.
  5. Strategize and execute action plans to handle any exceptional incident and/or situation.
  6. Understand requirements of voice and non-voice support functions and deploy resources on those functions according to team member’s skills and requirements of the operations.
  7. Schedule staff according to the required volume trends and expected volumes as shared by the management.
  8. Handle leave requests, managing absenteeism with respect to the required bodies on a chair
  9. Establish work procedures and processes that support the company and departmental standards, procedures, and strategic directives
  10. Handle sporadic projects with optimum efficiency
  11. Plan, create a budget, and execute all short-term projects, as well as ramp-ups for ongoing permanent clients or projects.
  12. Correspond with the clients and facilitate them as and when required.
  13. Compile reports to provide performance visibility to the management.
  14. Correspond with internal domains to ensure smooth operations.
  15. Able to work in night shift.

Skills:

Fluent in English, Record Keeping, Leadership Qualities, Team Leading Skills, Team Management,
 

Oracle EPM Consultant
Avanza Solutions

As an Oracle EPM (Enterprise Performance Management) Consultant, you will be responsible for implementing, configuring, and maintaining Oracle EPM solutions for our clients. Your expertise in Oracle EPM modules will be essential in driving successful project outcomes and delivering value-added solutions tailored to our clients' business needs. This role requires a deep understanding of financial processes, strong technical proficiency, and excellent communication skills to collaborate effectively with stakeholders.

Responsibilities:

  1. Lead the implementation and configuration of Oracle EPM applications, including but not limited to Hyperion Planning, Hyperion Financial Management (HFM), Financial Close Management (FCM), and Essbase.
  2. Analyze clients' business requirements and translate them into technical solutions within the Oracle EPM framework.
  3. Design and develop financial models, reports, and dashboards to support budgeting, forecasting, consolidation, and financial analysis processes.
  4. Conduct workshops, training sessions, and knowledge transfer sessions for end-users and project stakeholders.
  5. Provide ongoing support, troubleshooting, and optimization services for Oracle EPM applications post-implementation.
  6. Collaborate with cross-functional teams, including business analysts, developers, and project managers, to ensure successful project delivery and client satisfaction.
  7. Stay updated on emerging trends, best practices, and new features within the Oracle EPM ecosystem to continuously enhance service offerings and deliver innovative solutions.

Requirements:

  • Bachelor's degree in Finance, Accounting, Computer Science, or related field.
  • 6+ years of hands-on experience implementing and supporting Oracle EPM solutions, with a focus on Hyperion Planning, HFM, FCM, and Essbase.
  • Strong proficiency in Oracle EPM Cloud offerings is highly desirable.
  • In-depth knowledge of financial processes, accounting principles, and performance management concepts.
  • Experience working with clients in diverse industries, such as banking, manufacturing, retail, or healthcare.
  • Excellent communication, presentation, and interpersonal skills, with the ability to engage with stakeholders at all levels.
  • Proven track record of delivering high-quality solutions on time and within budget.
  • Oracle certifications in EPM modules are a plus.
  • Fluency in English is required; proficiency in Arabic is advantageous but not mandatory.

Skills:

Client Dealing, EPM Solutions, Oracle EPM,
 

Oracle HCM Consultant
Avanza Solutions

As an Oracle HCM (Human Capital Management) Consultant, you will be responsible for implementing, configuring, and supporting Oracle HCM Cloud solutions for our clients. Your expertise in Oracle HCM modules will be essential in driving successful project outcomes and delivering value-added solutions tailored to our clients' HR needs. This role requires a deep understanding of HR processes, strong technical proficiency, and excellent communication skills to collaborate effectively with stakeholders.

Responsibilities:

  1. Lead the implementation and configuration of Oracle HCM Cloud applications, including but not limited to Core HR, Talent Management, Performance Management, Compensation, and Benefits.
  2. Analyze clients' HR requirements and translate them into technical solutions within the Oracle HCM framework.
  3. Design and configure HR processes, workflows, and security roles to align with clients' business objectives and compliance standards.
  4. Conduct workshops, training sessions, and change management activities for end-users and HR stakeholders.
  5. Provide ongoing support, troubleshooting, and enhancement services for Oracle HCM applications post-implementation.
  6. Collaborate with cross-functional teams, including HR business partners, IT professionals, and project managers, to ensure successful project delivery and client satisfaction.
  7. Stay updated on emerging trends, best practices, and new features within the Oracle HCM ecosystem to continuously enhance service offerings and deliver innovative solutions.

Requirements:

  • Bachelor's degree in Computer Science, or related field.
  • 6+ years of hands-on experience implementing and supporting Oracle HCM Cloud solutions, with a focus on Core HR, Talent Management, and Compensation modules.
  • Strong proficiency in Oracle HCM Cloud offerings and experience with at least two full-cycle implementations.
  • In-depth knowledge of HR processes, compliance requirements, and industry best practices.
  • Experience working with clients in diverse industries, such as banking, retail, hospitality, or healthcare.
  • Excellent communication, presentation, and interpersonal skills, with the ability to engage with stakeholders at all levels.
  • Proven track record of delivering high-quality solutions on time and within budget.
  • Oracle certifications in HCM modules are a plus.
  • Fluency in English is required; proficiency in Arabic is advantageous but not mandatory.

Skills:

Oracle, Cloud Solutions, ORACLE HCM,
 

Oracle SCM Consultant
Avanza Solutions

As an Oracle SCM (Supply Chain Management) Consultant, you will be responsible for implementing, configuring, and supporting Oracle SCM Cloud solutions for our clients. Your expertise in Oracle SCM modules will be essential in driving successful project outcomes and delivering value-added solutions tailored to our clients' supply chain needs. This role requires a deep understanding of supply chain processes, strong technical proficiency, and excellent communication skills to collaborate effectively with stakeholders.

Responsibilities:

  1. Lead the implementation and configuration of Oracle SCM Cloud applications, including but not limited to Inventory Management, Order Management, Procurement, and Manufacturing.
  2. Analyze clients' supply chain requirements and translate them into technical solutions within the Oracle SCM framework.
  3. Design and configure supply chain processes, workflows, and integrations to optimize efficiency and streamline operations.
  4. Conduct workshops, training sessions, and change management activities for end-users and supply chain stakeholders.
  5. Provide ongoing support, troubleshooting, and enhancement services for Oracle SCM applications post-implementation.
  6. Collaborate with cross-functional teams, including supply chain managers, IT professionals, and project managers, to ensure successful project delivery and client satisfaction.
  7. Stay updated on emerging trends, best practices, and new features within the Oracle SCM ecosystem to continuously enhance service offerings and deliver innovative solutions.

Requirements:

  • Bachelor's degree in Computer Sciences, or related field.
  • 6+ years of hands-on experience implementing and supporting Oracle SCM Cloud solutions, with a focus on Inventory Management, Order Management, and Procurement modules.
  • Strong proficiency in Oracle SCM Cloud offerings and experience with at least two full-cycle implementations.
  • In-depth knowledge of supply chain processes, logistics, and inventory control principles.
  • Experience working with clients in diverse industries, such as retail, manufacturing, logistics, or distribution.
  • Excellent communication, presentation, and interpersonal skills, with the ability to engage with stakeholders at all levels.
  • Proven track record of delivering high-quality solutions on time and within budget.
  • Oracle certifications in SCM modules are a plus.
  • Fluency in English is required; proficiency in Arabic is advantageous but not mandatory.

Skills:

Oracle, Configuring Software, Oracle SCM,
 

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UI /UX Designer
Patreon Londontowne, MD.
Posted 8 days ago98 Application
Experience
Minimum 1 Year
Work Level
Senior level
Employee Type
Full Time Jobs
Offer Salary
$2150.0 / Month
Overview
We believe that design (and you) will be critical to the company's success. You will work with our founders and our early customers to help define and build our product functionality, while maintaining the quality bar that customers have come to expect from modern SaaS applications. You have a strong background in product design with a quantitavely anf qualitatively analytical mindset. You will also have the opportunity to craft our overall product and visual identity and should be comfortable to flex into working.
Job Description
3+ years working as a product designer.
A portfolio that highlights your approach to problem solving, as well as you skills in UI.
Experience conducting research and building out smooth flows.
Excellent communication skills with a well-defined design process.
Familiarity with design tools like Sketch and Figma
Up-level our overall design and bring consistency to end-user facing properties