Active Jobs

PHP / Laravel Developer

Prime BPO

We are looking for a PHP / Laravel Developer with at least 2+ years of experience.

BS/MS degree in Computer Science, Engineering, MIS or similar relevant field.

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  • Understand technical specifications and follow best practices;
  • Contribute to all phases of the development cycle;
  • Lead the entire web application development life cycle right from concept stage to delivery and post-launch support;
  • Keep abreast of new trends and best practices in web development;
  • Write “clean”, well-designed codes, using MVC/MVP/MVVM, etc, and design patterns;
  • Utilize backend data services and contribute to increasing existing data services API;
  • Passion for best design and coding practices and a desire to develop new bold ideas;
  • Develop, record, and maintain cutting edge web-based PHP applications on portal plus premium service platforms;
  • Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team;
  • Take care of complex execution issues and compositional difficulties;
  • Developing and maintaining dynamic websites and web applications;
  • Sending regular updates about project status;
  • Understanding client requirements & functional specifications;
  • A mix of information stockpiling arrangements;
  • Working with front-end developers on the backend needs of their projects.

Requirements:

  • Must have experience in version control software such as GIT;
  • Backend Rest API development and project experience with Laravel framework;
  • Good communication skills in English (both written and verbal);
  • Experience with continuous integration tools (e.g. Github);
  • Experience designing REST APIs and implementing the OAuth2 security protocol;
  • Well-oriented with APIs, XML, SOAP, and other web services as well;
  • Experience using Git;
  • Basic fluency with JavaScript, HTML, and CSS;
  • Well-versed with scripts/tools along with PHP language like JavaScript, JQuery, AJAX, Bootstrap, Blade, and GIT;
  • Experience with both SQL and NoSQL databases (e.g. MySQL, MongoDB);
  • Expertise in other platforms such as WordPress is a plus;
  • The ability to work in a LAMP development environment;
  • Ability to develop, maintain and optimize secure and scalable multi-tier web applications in an agile environment Composer;
  • Database experience – MySQL;
  • Extensive hands-on experience of 2+ years in PHP Laravel..
  • Experience in Javascript Frameworks (AngularJS/ReactJS/VueJS) will be an added advantage.
  • Hands on experience in RESTful API design and development including implementation of oAuth2.0 for authentication and authorization.
  • Experience in micro-services development will be an added advantage

Skills;

Laravel, WP CLI,  Native PHP, jQuery, MySQL, Bootstrap,
 

Graphic Designer

Prime BPO

We are looking for a creative Graphic designer with up-to-date knowledge to interpret our clients needs and to design solutions with high visual impact. You will work on a variety of products, including websites, Social media daily posts, Flyers, brochure designs etc. and you will cooperate with our designers and marketing team.

The goal is to get the clients’ message across.

Responsibilities;

  • A solid body of work.
  • Create Daily Social media post designs.
  • Take the design “brief” to record requirements and clients needs.
  • Schedule project implementation and define budget constraints.
  • Work with a wide range of media and use graphic design software.
  • Think creatively and develop new design concepts, graphics and layouts.
  • Edit video to include preselected Office clips, interviews, sound clips and other important aspects of the project.
  • Work as part of a team with copywriters, designers, stylists, executives etc.

Requirements;

  • Proven graphic designing experience.
  • Possession of creative flair, versatility, conceptual/visual ability and originality.
  • Demonstrable graphic design skills with a strong portfolio.
  • Ability to interact, communicate and present ideas.
  • Up to date with industry leading software and technologies (In Design, Illustrator,  Photoshop etc).
  • Highly proficient in all design aspects.
  • Professionalism regarding time, costs and deadlines.

Skills;

Graphics Editing, Graphics Software Command, Adobe Illustrator, Adobe Photoshop,
 

Senior Content Writer

Prime BPO

As a Senior Content Writer, you will be responsible for creating engaging and informative content for various digital platforms including websites, social media, email marketing, and blogs.

Responsibilities:

  • Writing clear, concise, and impactful copy that aligns with Prime IT Solutions' brand voice and messaging .
  • Develop a deep understanding of the target audience and tailor written content to their needs and interests .
  • Create compelling headlines, taglines, and calls-to-action that drive engagement and conversion .
  • Collaborate with various teams including marketing, design, and product to ensure consistency in messaging and tone across all platforms .
  • Conduct thorough research on industry trends, competitors, and target audience to inform content strategy .
  • Edit and proofread all written content to ensure accuracy, clarity, and consistency.
  • Stay up-to-date with industry developments and content marketing best practices.

Requirements:

  • Bachelor's degree in Communications, Marketing, Journalism, English or a related field.
  • 2+ years experience in content writing for digital platforms, preferably in the technology industry .
  • Proficient in SEO best practices and keyword research .
  • Excellent written and verbal communication skills.
  • Strong attention to detail and ability to manage multiple projects simultaneously.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Must be available to work the night shift.

Skills;

Technical Content Production, Fluent in English, English Composition Knowledge, Content Optimization,
 

QA Engineer

Prime BPO

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.

QA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

Responsibilities:

  • Review requirements, specifications and technical design documents to provide timely and meaningful feedback
  • Create detailed, comprehensive and well-structured test plans and test cases
  • Estimate, prioritize, plan and coordinate testing activities
  • Design, develop and execute automation scripts using open source tools
  • Identify, record, document thoroughly and track bugs
  • Perform thorough regression testing when bugs are resolved
  • Develop and apply testing processes for new and existing products to meet client needs
  • Liaise with internal teams (e.g. developers and product managers) to identify system requirements
  • Monitor debugging process results
  • Investigate the causes of non-conforming software and train users to implement solutions
  • Track quality assurance metrics, like defect densities and open defect counts
  • Stay up-to-date with new testing tools and test strategies
  • Requirements and skills
  • Proven work experience in software development
  • Proven work experience in software quality assurance
  • Strong knowledge of software QA methodologies, tools and processes
  • Experience in writing clear, concise and comprehensive test plans and test cases
  • Hands-on experience with both white box and black box testing
  • Hands-on experience with automated testing tools
  • Solid knowledge of SQL and scripting
  • Experience working in an Agile/Scrum development process
  • Experience with performance and/or security testing is a plus
  • BS/MS degree in Computer Science, Engineering or a related subject.

Skills:

Research and Development, Quality Assurance, Telephonic Operations,
 

Executive Assistant to CEO

Prime BPO

About the Role:

We are seeking a dynamic and technically well-aware individual to join our team as an Executive Assistant to the CEO. The ideal candidate should possess a strong background in executive support, be proficient in various technologies, and have a minimum of 10 years of relevant experience in managing complex tasks. This role requires someone who can handle multiple responsibilities and also be able to work with someone handling multiple responsibilities efficiently and has experience in administration, reminders, email writing, and general management tasks. Experience in the BPO / Call Center Industry would be a huge plus point.

Key Responsibilities:

Calendar Management: Efficiently manage the CEO's schedule, including arranging meetings, coordinating appointments, and handling conflicting priorities.

Email Correspondence: Compose and respond to emails on behalf of the CEO, ensuring professionalism, accuracy, and timely responses.

Task Prioritization: Assist the CEO in prioritizing tasks and managing deadlines, ensuring that important matters are addressed promptly.

Reminders and Alerts: Set up reminders and notifications to keep the CEO informed about upcoming events, meetings, and deadlines.

Travel Coordination: Arrange travel itineraries, accommodation, and transportation for the CEO and occasionally for other executives or guests.

Communication Liaison: Act as a liaison between the CEO and other departments, as well as external stakeholders, ensuring effective communication.

Document Management: Handle sensitive and confidential documents, including drafting reports and preparing presentations for the CEO.

Meeting Support: Provide support during meetings, including taking minutes, preparing meeting materials, and following up on action items.

Technology Proficiency: Stay up-to-date with the latest technology and tools relevant to executive support, and leverage them to enhance productivity.

Skills:

Computer Technologies Knowledge, C Level Executive Support, Organization Prioritization Skills, Calendar Management, Coordination Skills, C Level Communication Skills,
 

HR Manager

Prime BPO

Job Responsibilities:

  • Maintains the work structure by updating job requirements and job descriptions for all positions.
  • Supports organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews, and recommending changes.
  • Prepares employees for assignments by establishing and conducting orientation and training programs.
  • Manages a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations, preparing pay budgets, monitoring and scheduling individual pay actions,and recommending, planning, and implementing pay structure revisions.
  • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees, scheduling management conferences with employees,hearing and resolving employee grievances; and counseling employees and supervisors.
  • Completes human resource operational requirements by scheduling and assigning employees and following up on work results.
  • Manages human resource staff by recruiting, selecting, orienting, and training employees.
  • Advances human resource staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
  • Contributes to team effort by accomplishing related results as needed.

Skills:

Employee Relationship Management, Recruitment Tools Command, HR Policy Formulation, Human Resource Planning,
 

HR Executive

Prime BPO

Job Responsibilities:

  • Maintains the work structure by updating job requirements and job descriptions for all positions.
  • Supports organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; and recommending changes.
  • Prepares employees for assignments by establishing and conducting orientation and training programs.
  • Manages a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; and recommending, planning, and implementing pay structure revisions.
  • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counseling employees and supervisors.
  • Completes human resource operational requirements by scheduling and assigning employees and following up on work results.
  • Manages human resource staff by recruiting, selecting, orienting, and training employees.
  • Advances human resource staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
  • Contributes to team effort by accomplishing related results as needed

Skills:

Employee Relationship Management, Recruitment Tools Command, HR Policy Formulation, Troubleshooting Skills, Human Resource Planning,
 

PHP / Laravel Developer

Prime BPO

We are looking for a PHP / Laravel Developer with at least 2+ years of experience.

BS/MS degree in Computer Science, Engineering, MIS or similar relevant field.

????????????????????????????????????????????????????????????????:

  • Understand technical specifications and follow best practices;
  • Contribute to all phases of the development cycle;
  • Lead the entire web application development life cycle right from concept stage to delivery and post-launch support;
  • Keep abreast of new trends and best practices in web development;
  • Write “clean”, well-designed codes, using MVC/MVP/MVVM, etc, and design patterns;
  • Utilize backend data services and contribute to increasing existing data services API;
  • Passion for best design and coding practices and a desire to develop new bold ideas;
  • Develop, record, and maintain cutting edge web-based PHP applications on portal plus premium service platforms;
  • Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team;
  • Take care of complex execution issues and compositional difficulties;
  • Developing and maintaining dynamic websites and web applications;
  • Sending regular updates about project status;
  • Understanding client requirements & functional specifications;
  • A mix of information stockpiling arrangements;
  • Working with front-end developers on the backend needs of their projects.

Requirements:

  • Must have experience in version control software such as GIT;
  • Backend Rest API development and project experience with Laravel framework;
  • Good communication skills in English (both written and verbal);
  • Experience with continuous integration tools (e.g. Github);
  • Experience designing REST APIs and implementing the OAuth2 security protocol;
  • Well-oriented with APIs, XML, SOAP, and other web services as well;
  • Experience using Git;
  • Basic fluency with JavaScript, HTML, and CSS;
  • Well-versed with scripts/tools along with PHP language like JavaScript, JQuery, AJAX, Bootstrap, Blade, and GIT;
  • Experience with both SQL and NoSQL databases (e.g. MySQL, MongoDB);
  • Expertise in other platforms such as WordPress is a plus;
  • The ability to work in a LAMP development environment;
  • Ability to develop, maintain and optimize secure and scalable multi-tier web applications in an agile environment Composer;
  • Database experience – MySQL;
  • Extensive hands-on experience of 2+ years in PHP Laravel..
  • Experience in Javascript Frameworks (AngularJS/ReactJS/VueJS) will be an added advantage.
  • Hands on experience in RESTful API design and development including implementation of oAuth2.0 for authentication and authorization.
  • Experience in micro-services development will be an added advantage

Skills:

Laravel, WP CLI, Native PHP, Jquery, MySQL, Bootstrap,
 

Senior Content Writer

Prime BPO

As a Senior Content Writer, you will be responsible for creating engaging and informative content for various digital platforms including websites, social media, email marketing, and blogs.

Responsibilities:

  • Writing clear, concise, and impactful copy that aligns with Prime IT Solutions' brand voice and messaging.
  • Develop a deep understanding of the target audience and tailor written content to their needs and interests.
  • Create compelling headlines, taglines, and calls-to-action that drive engagement and conversion.
  • Collaborate with various teams including marketing, design, and product to ensure consistency in messaging and tone across all platforms.
  • Conduct thorough research on industry trends, competitors, and target audience to inform content strategy.
  • Edit and proofread all written content to ensure accuracy, clarity, and consistency.
  • Stay up-to-date with industry developments and content marketing best practices.

Requirements:

  • Bachelor's degree in Communications, Marketing, Journalism, English or a related field.
  • 2+ years experience in content writing for digital platforms, preferably in the technology industry.
  • Proficient in SEO best practices and keyword research.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and ability to manage multiple projects simultaneously.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Must be available to work the night shift.

Skills:

Technical Content Production, Fluent in English, Composition Knowledge, Content Optimization,
 

General Manager

Prime BPO

We are looking for a skilled General Manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.

An excellent call center General Manager must be an organized, reliable, and results-driven professional. They must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. As a call center manager, you must also have excellent customer service and communication skills.

The goal is to do everything possible to attain goals and achieve great results for our company.

Responsibilities:

  • Develop objectives for the call center’s day-to-day activities
  • Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
  • Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
  • Assume responsibility of budgeting and tracking expenses
  • Hire, coach and provide training to personnel to maintain high customer service standards
  • Monitor and improve ordering, telephone handling and other procedures
  • Evaluate performance with key metrics (accuracy, call-waiting time etc.)
  • Prepare reports for different departments or upper management

Requirements:

  • Proven experience as call center manager or similar position
  • Experience in customer service is required
  • Knowledge of performance evaluation and customer service metrics
  • Solid understanding of reporting and budgeting procedures
  • Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)
  • Proficient in MS Office and call center equipment/software programs
  • Outstanding communication and interpersonal skills
  • Excellent organizational and leadership skills with a problem-solving ability
  • Positive and patient
  • High school diploma or equivalent; a Higher degree in a relevant discipline will be appreciated
  • Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus

Skills:

Communication Skills, Team Development, Record Keeping, Forecasting, Goal Orientation,
 

General Manager

Prime BPO

We are looking for a skilled General Manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.

An excellent call center General Manager must be an organized, reliable, and results-driven professional. They must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. As a call center manager, you must also have excellent customer service and communication skills.

The goal is to do everything possible to attain goals and achieve great results for our company.

Responsibilities:

  • Develop objectives for the call center’s day-to-day activities
  • Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
  • Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
  • Assume responsibility of budgeting and tracking expenses
  • Hire, coach and provide training to personnel to maintain high customer service standards
  • Monitor and improve ordering, telephone handling and other procedures
  • Evaluate performance with key metrics (accuracy, call-waiting time etc.)
  • Prepare reports for different departments or upper management

Requirements:

  • Proven experience as call center manager or similar position
  • Experience in customer service is required
  • Knowledge of performance evaluation and customer service metrics
  • Solid understanding of reporting and budgeting procedures
  • Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)
  • Proficient in MS Office and call center equipment/software programs
  • Outstanding communication and interpersonal skills
  • Excellent organizational and leadership skills with a problem-solving ability
  • Positive and patient
  • High school diploma or equivalent; a Higher degree in a relevant discipline will be appreciated
  • Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus

Skills:

Communication Skills, Team Development, Record Keeping, Forecasting, Goal Orientation,
 

PHP / Laravel Developer

Prime BPO

We are looking for a PHP / Laravel Developer with at least 2+ years of experience.

BS/MS degree in Computer Science, Engineering, MIS or similar relevant field.

????????????????????????????????????????????????????????????????:

  • Understand technical specifications and follow best practices;
  • Contribute to all phases of the development cycle;
  • Lead the entire web application development life cycle right from the concept stage to delivery and post-launch support;
  • Keep abreast of new trends and best practices in web development;
  • Write “clean”, well-designed codes, using MVC/MVP/MVVM, etc, and design patterns;
  • Utilize backend data services and contribute to increasing existing data services API;
  • Passion for best design and coding practices and a desire to develop new bold ideas;
  • Develop, record, and maintain cutting-edge web-based PHP applications on portal plus premium service platforms;
  • Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team;
  • Take care of complex execution issues and compositional difficulties;
  • Developing and maintaining dynamic websites and web applications;
  • Sending regular updates about project status;
  • Understanding client requirements & functional specifications;
  • A mix of information stockpiling arrangements;
  • Working with front-end developers on the backend needs of their projects.

Requirements:

  • Must have experience in version control software such as GIT;
  • Backend Rest API development and project experience with Laravel framework;
  • Good communication skills in English (both written and verbal);
  • Experience with continuous integration tools (e.g. Github);
  • Experience designing REST APIs and implementing the OAuth2 security protocol;
  • Well-oriented with APIs, XML, SOAP, and other web services as well;
  • Experience using Git;
  • Basic fluency with JavaScript, HTML, and CSS;
  • Well-versed with scripts/tools along with PHP language like JavaScript, JQuery, AJAX, Bootstrap, Blade, and GIT;
  • Experience with both SQL and NoSQL databases (e.g. MySQL, MongoDB);
  • Expertise in other platforms such as WordPress is a plus;
  • The ability to work in a LAMP development environment;
  • Ability to develop, maintain and optimize secure and scalable multi-tier web applications in an agile environment Composer;
  • Database experience – MySQL;
  • Extensive hands-on experience of 2+ years in PHP Laravel..
  • Experience in Javascript Frameworks (AngularJS/ReactJS/VueJS) will be an added advantage.
  • Hands on experience in RESTful API design and development including implementation of oAuth2.0 for authentication and authorization.
  • Experience in micro-services development will be an added advantage

Skills:

Laravel, WP CLI, Native PHP, jQuery, MySQL, Bootstrap,
 

Senior Content Writer

Prime BPO

As a Senior Content Writer, you will be responsible for creating engaging and informative content for various digital platforms including websites, social media, email marketing, and blogs.

Responsibilities:

  • Writing clear, concise, and impactful copy that aligns with Prime IT Solutions' brand voice and messaging.
  • Develop a deep understanding of the target audience and tailor written content to their needs and interests.
  • Create compelling headlines, taglines, and calls-to-action that drive engagement and conversion.
  • Collaborate with various teams including marketing, design, and product to ensure consistency in messaging and tone across all platforms.
  • Conduct thorough research on industry trends, competitors, and target audiences to inform content strategy.
  • Edit and proofread all written content to ensure accuracy, clarity, and consistency.
  • Stay up-to-date with industry developments and content marketing best practices.

Requirements:

  • Bachelor's degree in Communications, Marketing, Journalism, English or a related field.
  • 2+ years experience in content writing for digital platforms, preferably in the technology industry.
  • Proficient in SEO best practices and keyword research.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and ability to manage multiple projects simultaneously.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Must be available to work in the night shift.

Skills:

Technical Content Production, Fluent in English, Composition Knowledge, Content Optimization,
 

Senior Content Writer

Prime BPO

As a Senior Content Writer, you will be responsible for creating engaging and informative content for various digital platforms including websites, social media, email marketing, and blogs.

Responsibilities:

  • Writing clear, concise, and impactful copy that aligns with Prime IT Solutions' brand voice and messaging.
  • Develop a deep understanding of the target audience and tailor written content to their needs and interests.
  • Create compelling headlines, taglines, and calls-to-action that drive engagement and conversion.
  • Collaborate with various teams including marketing, design, and product to ensure consistency in messaging and tone across all platforms.
  • Conduct thorough research on industry trends, competitors, and target audience to inform content strategy.
  • Edit and proofread all written content to ensure accuracy, clarity, and consistency.
  • Stay up-to-date with industry developments and content marketing best practices.

Requirements:

  • Bachelor's degree in Communications, Marketing, Journalism, English or a related field.
  • 2+ years experience in content writing for digital platforms, preferably in the technology industry.
  • Proficient in SEO best practices and keyword research.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and ability to manage multiple projects simultaneously.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Must be available to work the night shift.

Skills:

Technical Content Production, Fluent in English, Composition Knowledge, Content Optimization,
 

Prime BPO

Rawalpindi, Punjab,Pakistan.

Prime Bpo is a mission-driven, technology-oriented organization with global operations.

Email: Info@primebpo.com

Phone: (051) 8733177

Posted Jobs 73
Sectors Telecommunications
Location Rawalpindi, Punjab,Pakistan.