1. Establish clear retention goals and process milestones for the client and employees towards work.
2. Assist customers as needed with setting up and navigating platforms with a product or service
3. Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company.
4. Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
5. Optimize existing processes within the company and actively enhance all Customer Success initiatives.
6. Develop and manage client portfolios.
7. Sustain business growth and profitability by maximizing value.
8. Analyze customer data to improve customer experience.
9. Mediate between clients and the organization.
10. Handle and resolve customer requests and complaints.
11. Ensure compliance with information security responsibilities specific to your job role.

Skills:

Customer Success, Communication Skills, Client Relationships,
 

You will be responsible for ensuring that healthcare providers and facilities are properly credentialed with commercial insurance and government payers.

1. Ability to work independently and collaboratively with cross-functional teams.
2. Strong Communication, interpersonal, and problem-solving skills.
3. Proficient in using Microsoft Office suite.

Skills/Tools:

• Skills (soft skills and/or technical skills)
• Specific knowledge - MS Office.
• Personal qualities and attributes - Well Disciplined, Learning aptitude, Pressure Handling, Team Player
• Languages - English (written and Spoken)

Skills:

Team Player, MS Office, Communication Skills,
 

PureLogics is looking for an experienced Full Stack .NET Developer.

Responsibilities:

1. Collaborate with product managers, architects, and frontend developers to understand requirements and design specifications for backend and frontend components of our cashless card system platform.
2. Develop and maintain backend services and APIs using .NET Core, MVC stack and Azure cloud services, ensuring high availability, scalability, and reliability.
3. Integrate backend services with frontend reporting applications using JavaScript,Vue.js, and C# web applications, following best practices for code organization, modularity, and performance.
4. 6+ years of experience in full stack development, with expertise in backend development using .NET Core, MVC stack, C#, and frontend development using JavaScript, Vue.js, and C# web applications.
5. Strong proficiency in designing and implementing RESTful APIs, integrating with Azure cloud services, and optimizing SQL queries and data pipelines for performance and scalability.
6. Hands-on experience with data aggregation and data warehousing concepts, including ETL processes, dimensional modeling, and SQL database design.
7. Experience with Microsoft Power Platform Fabric or similar no-code/low-code platforms for data aggregation and reporting.
8. Proficiency in Azure DevOps for CI/CD, ARM templates, and bicep for infrastructure as code, and GitHub for version control and collaboration.
9. Implement data aggregation processes using Microsoft Power Platform Fabric,including bronze, silver, and gold layers for aggregating transactional data and populating the data warehouse.
10. Work closely with DevOps engineers to implement CI/CD pipelines using Azure DevOps, automate deployment processes using ARM templates and bicep, and ensure proper version control and collaboration using GitHub.
11. Perform code reviews, unit testing, and debugging to ensure code quality,reliability, and maintainability of backend and frontend applications.
12. Stay up-to-date with emerging technologies, trends, and best practices in backend and frontend development, DevOps, and cloud computing, and contribute to continuous improvement initiatives.

Requirements:

• C# is a must,Asp.Net, Vue.js, MVC or CORE, SQL Server
• Strong OOP concepts.
• Azure is a plus.

Experience:

• Min 6 Years

About Us:

PureLogics is a full services technology company with having presence in the USA, UAE, and in Lahore. Over the past 15 years, we have matured from a narrowly-focused five-person team to a well-established technology hub with around employees. We’re CMMI Level 2 and ISO Certified company and highly acclaimed AWS consulting partners.

The success of our business mainly lies in building a team of A-players, who work together and build together, and who crave perfection in everything they produce for our elite clients. We offer the opportunity to young and enthusiastic individuals that are eager to take on tough challenges under our mentorship toward a bright future.

What are we offering?

1. Health Insurance
2. Provident Fund
3. Annual Paid Leaves
4. Compensation Plans
5. Paid Certifications & Training
6. Car Finance Program
7. Bike Finance Program
8. Child Education Program
9. Two Annual Trips
10. Stars Of the Month Rewards
11. Quarterly Meetups
12. Referral Bonuses
13. Birthday & Eid Gifts

Skills:

Strong OOP Concepts, Azure, Communication Skills, JavaScript, Vue.js,
 

This is a full-time, on-site role for an Inbound Sales Representative. The Inbound Sales Representative will be responsible for communicating with customers, processing orders, managing accounts, and performing inside sales tasks.

Qualifications:

1. Strong communication skills
2. Customer service experience
3. Experience with order processing
4. Experience with account management
5. Inside sales experience
6. Excellent attention to detail
7. Ability to work in a fast-paced environment

Skills:

Strategic Sales, Sales Management, Sales Abilities,
 

Zam Software Solutions has an immediate opening for an ambitious, self-motivated SQA Analyst for our Development Team. The ideal candidate will be an expert in Automation and Manual Testing SQA Engineer responsible for testing the software projects and/or final product. SQA understands the development workflows, frameworks, and methodologies. Designing and implementing tests, debugging and defining corrective actions. Review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts).

Required Qualifications And Skills:

1. University degree in Computer Science or related discipline.
2. 1 year of formal QA/testing experience, working on customer-facing enterprise level software solutions.
3. Comfortable in managing multiple testing approaches from Automation to Manual testing.
4. Experience with Selenium Web Driver with Java/Cucumber framework (preferred).
5. Experience of Design Pattern - Page Object Model (preferred).
6. Experience of Object-Oriented Programming with Java.
7. Automated test scripting and recording (e.g., Java).
8. Experience of API Automation on Postman (preferred).
9. Experience with Microsoft SQL.
10. Strong familiarity with software lifecycle and quality assurance concepts, testing, approaches and planning.
11. Strong test documentation, management, execution, and reporting skills.
12. Strong ability to understand business process and logic.
13. Strong communication (written and verbal), organizational & interpersonal skills.
14. Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
15. Desirable
16. Experience with web API testing tools.
17. Knowledge/Experience with Java script Scripting.

Responsibilities:

• Develop written test plans, test cases, and scenario matrix
• Participate and maintain the QA activities, analysis, and tasks
• Proactively implement best practices and sustain team standards
• Verification of defects and fixes.
• Defining and implementing testing strategy.
• Implementing automated test framework/scripts.
• Building excellent working relationships with Development and the rest of the Test. department to ensure the highest possible quality.
• Review requirements specifications and technical design documents to provide timely and meaningful feedback.
• Create detailed, comprehensive and well-structured test plans and test cases.
• Estimate, prioritize, plan, and coordinate testing activities.
• Perform extensive manual and automated testing on different versions and able to maintain proper documentation.
• Design, develop and execute automation scripts on different releases.
• Create concise, easily understandable defect reports.
• Coordinate/participate in meetings with the on-shore team on day to day basis and provide active feedback.
• Perform any other responsibilities assigned by the on-shore Managers.

Skills:

Sampling and Testing, Software Quality Management, Software Life Cycle Testing, Policies Implementing, Software Quality Review, SQA Team Test,
 

Key Responsibilities of the job:

1. Support in executing and expanding existing business operations
2. Assist in identifying and developing new market opportunities
3. Assist in generating and processing export orders
4. Contribute to the coordination of new product launches
5. Participate in inspections of export stocks
6. Assist in preparing Proforma Invoices against the new order.
7. Support logistics for international exhibitions
8. Assist in arranging certificates and commercial packs
9. Arranging samples for new international prospects
10. Assist in maintaining quality objectives and SOPs
11. Handle basic filing and record-keeping tasks
12. Assist in outdoor assignments as required, such as document submissions and collections.

Qualification & Expertise:

• BBA / BS (Marketing)
• Experience in any reputable FMCG or Pharma company at least 2-3 years.
• Principal skills important to meet job potential:

1. ERP skills
2. Sound knowledge of job requirements
3. Honest & trustworthy

Monthly Salary:

• 75K to 85K depending on qualification & experience
• Medical Insurance: Yes (after confirmation)

Benefits: Provident Fund, Leaves, Annual Bonus, and incentives

Skills:

Export Management, Export Operations Management, Import and Export Documentation, Export Administration,
 

Application Support:

1. Provide first-line technical & functional support to end-users, addressing application-related issues and inquiries promptly.
2. Troubleshoot and resolve software issues, system errors, and performance issues in a timely manner.
3. Monitor application performance and proactively identify potential problems, taking appropriate actions to ensure smooth operations.
4. Collaborate & coordinate with the development team to escalate technical issues and follow up on problem resolution.
5. Conduct thorough analysis of existing applications and software systems, identifying areas for improvement, efficiency enhancements, and potential risks.
6. Manage incidents in the ticketing system, ensuring timely resolution and adherence to service level agreements (SLAs).
7. Communicate with users during incident resolution, keeping them informed of progress and expected resolution times.

Business Requirements Gathering:

• Support & Assist Business analysts to understand business needs, processes, and pain points.
• Support in eliciting, documenting, and analyzing business requirements for system enhancements and bug fixes
• Validate requirements with stakeholders and ensure alignment with business objectives

User Acceptance Testing (UAT):

• Collaborate & coordinate with business teams/stakeholders to develop UAT plans, and test cases based on business requirements.
• Coordinate and participate in UAT activities, ensuring applications meet end-user expectations and adhere to quality standards.

Documentation:

• Maintain up-to-date documentation related to application support, configurations, and troubleshooting procedures.
• Assist in preparation of functional specifications documents for system enhancements.

Project Management:

• Assist Project Manager & Business Analyst in project tracking, and management.

Requirements:

1. Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
2. Proven experience as an Application Support Analyst or Business Analyst, with a strong understanding of application support processes and business analysis methodologies.
3. Experience in working with ticketing systems (e.g., ServiceNow) and managing support requests.
4. Working experience in requirement elicitation, documentation, and process mapping.
5. Excellent analytical and problem-solving skills, with a keen eye for detail.
6. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and end-users.
7. Familiarity with project management concepts and the ability to prioritize tasks effectively.

Skills:

UAT, UAT Activites, Business Analysis,
 

People is an international HR Services company operating in Pakistan and serving domestic and multi-national client organizations across all HR functions.

The segment head of sales & services is responsible for the daily B2B sales efforts and is responsible for the overall positioning of the organization, brand communication, and business development.

In addition is responsible for yield strategies, implementation, market performance trend analysis, meeting budget, forecast, and optimal business mix targets.
Strategies will include pricing, status, direct sales, market mix, and public relations.
Candidates must have a dynamic leadership style, possessing excellent communication and decision-making skills, and astute business acumen.

Job Role and Duties:

1. Develop and implement sales strategies to achieve assigned sales targets of the North Region with a thorough review of competitive data, and demand analysis.
2. Prepare operational and financial sales department reports.
3. Oversee the management, learning, and career development of the sales team.
4. Directly coordinate cross-selling and joint marketing initiatives to maximize exposure and profitability.
5. Creates effective sales programs that will increase awareness and positive perception of the organization and its activities.
6. Preparation of the marketing, advertising, sales plans, programs, and annual budget.
7. Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecast, and other reports as directed/required.

Qualifications and Skills:

• BBA/MBA degree or equivalent experience.
• 10+ years experience in sales in the service industry.
• B2B Sales experience in HR, Banking, the software industry, and the insurance industry will be a big plus point.
• Preference will be given to the candidate from the HR Consultancy.

Skills:

Problem Solving, Sales Management, Sales Abilities,
 

People is an international HR Service provider for HR Management, Outsourcing Solutions, and Executive Search. In the past two decades, we have successfully recruited and outplaced more than 200,000 candidates for leading National and International organizations.

We invite you to apply for an exciting opportunity as a Content Creator

Job Responsibilities:

1. Creating interesting and engaging Training Content for group training.
2. Developing Voiceover scripts.
3. Training Manual prints out filing.
4. Monitoring social media and company website metrics.

Requirements:

• BBA/MBA
• 2-3 years of relevant experience

Location:

The position is Green Forts 2, Lahore (on-site).

Skills:

Content Design, Content Marketing, Content Management, Content Wiring,
 

Job Role and Duties:

1. Preparation of Payroll processing and salary disbursements.
2. Reconciliation of salary invoices.
3. Maintaining a database of invoices and processed payments.
4. Pre-audit of all invoices/payments as per defined timelines by the client.
5. Prepared and submitted client-specific reports in a timely and as when required by the team.
6. Follow and maintain audit trails and records.
7. Customer care/relationship management

Qualification & Skills:

• Minimum Bachelor's degree or similar discipline.
• Minimum 3 to 4 years of core experience in payroll.
• Must have a good grip on MS Excel.
• This position is based at Green Forts, Lahore

Skills:

Client Coordination, Team Support, Relations Management,
 

1. Strong proficiency with 2G and 3G theoretical knowledge, Good communication at network strategy with customer or daily work;
2. Be familiar with 2/3G OSS-KPI degradation reason analysis and OSS-KPI optimization process. have good capability at KPI optimization solution;
3. Understanding 2/3G major enhancement feature and solution. Have experience at feature or solution deployment and evaluation.
4. Good skills at Huawei RF basic tool, such as Genexcloud/Omstart/FMA/U2020/U-net;
5. Hard-working attitude and accept overtime if project urgency task. Good service awareness as qualified RF service engineer.
6. Good skills at basic RF office software such as Excel/Power point/word. Good at report summary and showing for RF daily work.
7. Do not contribute if only DT test or analysis and SSV making work experiences.

Education & Experience:

• Bachelor or Master degree in relevant Field .
• 5 Year experience on RF NPM or MS project, and 3 Year experience on Huawei vendor.

Skills:

Analytical Skills, Problem Solving, Time Management,
 

1. Office cleaning & serving tea coffee
2. Managing office supplies
3. Helping manage the office correspondence
4. Responding to employees' queries.
5. Greeting and receiving visitors
6. Answering and directing phone calls.
7. Scheduling appointments and meetings for other employees

Qualification and experience:

Minimum Education: Matric
Experience: Minimum of 1-2 years of experience

Skills:

Coordination Skills, Microsoft Excel, Office Support,