We are seeking a highly skilled and motivated IT Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. The IT Support Specialist will respond to queries, isolate problems, and implement solutions to ensure optimal performance of our technology infrastructure. Additionally, the candidate will assist in the installation, configuration, and maintenance of IT equipment and systems.

Responsibilities:

1. Provide technical support to end-users via phone, email, chat, or in person.
2. Diagnose and resolve hardware, software, and network issues promptly.
3. Install, configure, and maintain computer systems and software applications.
4. Set up and troubleshoot network connections, including LAN, WAN, and wireless networks.
5. Collaborate with internal teams to identify and implement IT solutions to improve efficiency and productivity.
6. Ensure security measures are in place and systems are up-to-date with patches and antivirus software.
7. Document all support activities, solutions, and procedures for future reference.
8. Train users on basic IT procedures and best practices.
9. Assist in the procurement of IT equipment and software.
10. Stay current with technological advancements and industry trends to provide proactive support and recommendations.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Proven experience as an IT Support Specialist or similar role.
• Proficiency in troubleshooting hardware, software, and network issues.
• Strong knowledge of Microsoft Windows and Office Suite.
• Familiarity with network protocols, including TCP/IP, DNS, DHCP.
• Experience with remote desktop support tools.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks and work independently with minimal supervision.

Please Note its Night and rotating shifts.

Skills:

LAN, WAN, IT Support,
 

Key Responsibilities of the job:

1. Support in executing and expanding existing business operations
2. Assist in identifying and developing new market opportunities
3. Assist in generating and processing export orders
4. Contribute to the coordination of new product launches
5. Participate in inspections of export stocks
6. Assist in preparing Proforma Invoices against the new order.
7. Support logistics for international exhibitions
8. Assist in arranging certificates and commercial packs
9. Arranging samples for new international prospects
10. Assist in maintaining quality objectives and SOPs
11. Handle basic filing and record-keeping tasks
12. Assist in outdoor assignments as required, such as document submissions and collections.

Qualification & Expertise:

• BBA / BS (Marketing)
• Experience in any reputable FMCG or Pharma company at least 2-3 years.

Principal skills important to meet job potential:

1. ERP skills
2. Sound knowledge of job requirements
3. Honest & trustworthy

Monthly Salary:

75K to 85K depending on qualification & experience

Medical Insurance: Yes (after confirmation)

Benefits: Provident Fund, Leaves, Annual Bonus, and incentives

Skills:

Export Management, Export Operations Management, Import and Export Documentation, Export Administration,
 

Application Support:

1. Provide first-line technical & functional support to end-users, addressing application-related issues and inquiries promptly.
2. Troubleshoot and resolve software issues, system errors, and performance issues in a timely manner.
3. Monitor application performance and proactively identify potential problems, taking appropriate actions to ensure smooth operations.
4. Collaborate & coordinate with the development team to escalate technical issues and follow up on problem resolution.
5. Conduct thorough analysis of existing applications and software systems, identifying areas for improvement, efficiency enhancements, and potential risks.
6. Manage incidents in the ticketing system, ensuring timely resolution and adherence to service level agreements (SLAs).
7. Communicate with users during incident resolution, keeping them informed of progress and expected resolution times.

Business Requirements Gathering:

• Support & Assist Business analysts to understand business needs, processes, and pain points.
• Support in eliciting, documenting, and analyzing business requirements for system enhancements and bug fixes
• Validate requirements with stakeholders and ensure alignment with business objectives

User Acceptance Testing (UAT):

• Collaborate & coordinate with business teams/stakeholders to develop UAT plans, and test cases based on business requirements.
• Coordinate and participate in UAT activities, ensuring applications meet end-user expectations and adhere to quality standards.

Documentation:

• Maintain up-to-date documentation related to application support, configurations, and troubleshooting procedures.
• Assist in preparation of functional specifications documents for system enhancements.

Project Management:

• Assist Project Manager & Business Analyst in project tracking, and management.

Requirements:

1. Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
2. Proven experience as an Application Support Analyst or Business Analyst, with a strong understanding of application support processes and business analysis methodologies.
3. Experience in working with ticketing systems (e.g., ServiceNow) and managing support requests.
4. Working experience in requirement elicitation, documentation, and process mapping.
5. Excellent analytical and problem-solving skills, with a keen eye for detail.
6. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and end-users.
7. Familiarity with project management concepts and the ability to prioritize tasks effectively.

Skills:

UAT, UAT Activites, Business Analysis,
 

The Housekeeping Staff is responsible for maintaining cleanliness and orderliness in hotel rooms, public areas, and other designated areas within a hospitality establishment. They play a critical role in ensuring a comfortable and pleasant environment for guests by upholding high standards of cleanliness and hygiene.

Key Responsibilities:

1. Clean and tidy hotel rooms, including making beds, changing linens, vacuuming, dusting, and replenishing amenities.
2. Clean and sanitize bathrooms, including scrubbing toilets, sinks, showers, and floors.
3. Ensure all surfaces are wiped down and free of dust, dirt, and stains.
4. Empty trash bins and replace liners as needed.
5. Stock and replenish towels, toiletries, and other guest amenities.
6. Clean and maintain common areas, including hallways, lobbies, stairways, and elevators.
7. Sweep, mop, and vacuum floors in public areas and back-of-house spaces.
8. Report any maintenance issues, damages, or safety hazards to the appropriate department or supervisor.
9. Follow established procedures for handling lost and found items.
10. Adhere to health and safety regulations and follow proper procedures for handling cleaning chemicals.
11. Collaborate with other housekeeping staff to ensure timely completion of tasks and efficient use of resources.
12. Assist with special cleaning projects or tasks as assigned by management.
13. Maintain a professional appearance and demeanor while interacting with guests and colleagues.
14. Uphold the hotel's standards of cleanliness and guest service excellence.
15. Work efficiently and independently to prioritize tasks and manage time effectively.

Qualifications:

• High school diploma or equivalent preferred.
• Previous experience in housekeeping or cleaning roles preferred but not required.
• Knowledge of cleaning techniques, equipment, and products.
• Attention to detail and thoroughness in cleaning tasks.
• Ability to work efficiently and independently with minimal supervision.
• Physical stamina and ability to perform repetitive tasks, including bending, kneeling, and lifting.
• Strong communication and teamwork skills.
• Flexibility to work weekends, holidays, and varied shifts as needed.
• Ability to follow instructions and adhere to safety protocols.
• Positive attitude and willingness to contribute to a positive guest experience.

Skills:

Housekeeping, Cleaning, Communication Skills,
 

The Guest Relations Officer (GRO) plays a crucial role in ensuring exceptional guest experiences and satisfaction in hospitality settings such as hotels, resorts, or event venues. They serve as the primary point of contact for guests, addressing inquiries, resolving issues, and providing assistance to enhance their stay or visit.

Key Responsibilities:

1. Welcome guests upon arrival and provide a warm, friendly greeting.
2. Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process.
3. Handle guest inquiries, requests, and complaints promptly and professionally.
4. Provide information about hotel facilities, services, local attractions, and dining options.
5. Assist guests with arranging transportation, making restaurant reservations, and booking activities or excursions.
6. Anticipate guests' needs and personalize their experiences to exceed expectations.
7. Coordinate with other hotel departments to fulfill guest requests and resolve issues.
8. Maintain a positive and professional demeanor in all guest interactions.
9. Handle cash, credit card, and other payment transactions accurately and securely.
10. Keep accurate records of guest interactions and transactions in the hotel management system.
11. Ensure the lobby area and guest service areas are clean, organized, and welcoming.
12. Monitor guest satisfaction and follow up to ensure any issues are resolved to their satisfaction.
13. Assist with special projects, events, or duties as assigned by management.
14. Uphold the hotel's standards of service excellence and adhere to company policies and procedures.
15. Act as a brand ambassador by promoting loyalty programs, special offers, and amenities to guests.

Qualifications:

• High school diploma or equivalent required; additional education or hospitality training preferred.
• Previous experience in a customer service or guest-facing role is preferred.
• Excellent communication and interpersonal skills, with the ability to interact effectively with guests from diverse backgrounds.
• Strong problem-solving skills and the ability to handle difficult situations calmly and diplomatically.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Knowledge of local attractions, restaurants, and transportation options is preferred.
• Proficiency in using computer systems and hotel management software.
• Attention to detail and accuracy in handling guest information and transactions.
• Professional appearance and demeanor.
• Flexibility to work evenings, weekends, and holidays as needed.

Skills:

Communication Skills, Guest Management, Guest Relationship,
 

The chef is responsible for overseeing all aspects of food preparation, cooking, and presentation in a restaurant or food service establishment. They lead a team of kitchen staff, ensure high-quality culinary output, and uphold food safety and sanitation standards. The chef plays a key role in menu planning, recipe development, and maintaining kitchen operations.

Key Responsibilities:

1. Plan and oversee food preparation, ensuring recipes are followed accurately and consistently.
2. Develop and create new menu items, taking into account seasonal ingredients, dietary preferences, and customer feedback.
3. Lead and manage kitchen staff, including hiring, training, scheduling, and supervising.
4. Delegate tasks to kitchen staff, ensuring smooth operation during service periods.
5. Monitor inventory levels and order supplies as needed to maintain adequate stock.
6. Inspect and ensure the quality of ingredients and finished dishes meets established standards.
7. Maintain cleanliness and organization of the kitchen, including equipment, workstations, and storage areas.
8. Ensure compliance with health and safety regulations and sanitation standards.
9. Collaborate with management to develop cost-effective menus and control food costs.
10. Work closely with front-of-house staff to coordinate food service and address customer concerns.
11. Stay current with culinary trends, techniques, and industry developments.
12. Handle administrative tasks such as budgeting, menu pricing, and record-keeping.
13. Maintain a positive and professional work environment, fostering teamwork and morale among kitchen staff.
14. Respond promptly and effectively to kitchen emergencies or equipment malfunctions.
15. Uphold the reputation and brand image of the establishment through high-quality food and service.

Qualifications:

• Culinary degree or equivalent culinary education and/or experience preferred.
• Previous experience in a leadership role in a kitchen or culinary environment.
• Strong culinary skills and creativity in menu planning and recipe development.
• Knowledge of various cooking techniques, cuisines, and ingredients.
• Excellent leadership and management skills, with the ability to motivate and inspire kitchen staff.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Knowledge of health and safety regulations and sanitation standards.
• Ability to work well under pressure in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and holidays as needed.

Skills:

Food Preparation, Culinary Skills, Hygiene Management,
 

The waiter/waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, and attending to customers' needs in a restaurant setting. They play a key role in ensuring guests have a positive dining experience and contribute to the overall success of the establishment.

Key Responsibilities:

1. Greet customers warmly and escort them to their tables.
2. Present menus and explain menu items, specials, and promotions to customers.
3. Take accurate food and beverage orders from customers.
4. Relay orders to the kitchen staff and ensure timely delivery of food and beverages.
5. Check in with customers to ensure satisfaction with their meals and address any concerns or requests.
6. Anticipate customers' needs and provide attentive service throughout their dining experience.
7. Serve food and beverages courteously and efficiently.
8. Prepare and serve specialty drinks, cocktails, and alcoholic beverages where applicable.
9. Handle cash, credit card, and other payment transactions accurately.
10. Maintain cleanliness and organization of tables, dining areas, and server stations.
11. Collaborate with kitchen and bar staff to ensure smooth operation during busy periods.
12. Follow all safety and sanitation procedures to ensure a clean and safe dining environment.
13. Upsell menu items and promote additional products or services to increase sales.
14. Assist with setting up and breaking down tables and dining areas before and after service.
15. Attend staff meetings and training sessions as required.

Qualifications:

• High school diploma or equivalent preferred.
• Previous experience in a similar role is preferred but not required.
• Strong interpersonal and communication skills.
• Excellent customer service skills and a friendly demeanor.
• Ability to work well under pressure in a fast-paced environment.
• Attention to detail and accuracy in order taking and serving.
• Basic math skills for handling cash and processing payments.
• Knowledge of food and beverage service techniques.
• Ability to multitask and prioritize tasks effectively.
• Flexibility to work evenings, weekends, and holidays as needed.

Skills:

Communication Skills, Guest Management, Attention to Detail,
 

We are looking for a dedicated, compassionate student counselor who can manage different kind of responsibilities including supporting the emotional and professional growth of students, developing and monitoring counseling support programs, and providing educational and vocational guidance

1. Must have knowledge in Student counseling
2. Make calls to the inquiries received through emails & Facebook and provide relevant information.
3. Convert Inquiries into mature cases
4. Consult students on career choices, choose courses in foreign educational institutes and universities
5. Assistance with admission and visa application
6. Handling and identification of prospective clients through different channels like E-mails, Online Queries, Visitors
7. Handle and process the cases of respective clients with extreme care
8. Respond to all queries raised by client/department during the case processing and give follow-up where necessary
9. Excellent active listening and communication skills.
10. Patient, friendly, and accommodating personality.
11. Islamabad (Barakahu): Reliably commute or planning to relocate before starting work (Required)

Education:

• Master's (Required)

Experience:

• Student Counseling: 1 years (Preferred)

Skills:

Problem Solving, Time Management, Communication Skills,
 

1.  Manage & develop, small-scale to large-scale construction projects in a safe, timely and sustainable manner.
2. Conduct on site investigations and analyze data (maps, reports, tests, drawings and other) Monitors and tracks daily progress & work completed, comparing planned to actual.
3. Ensure weekly plans for the civil works of the project in close liaison with planning and site store.
4. Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
5. Assess potential risks, materials and costs control measure.
6. Participate in project meetings and discussions for project updates.
7. Provide advice and resolve creatively any emerging problems/ flaws.
8. Hand over the resulting structures and services for use with final cleaning.
9. Monitor progress and compile reports about project status.
10. Manage budget and purchase equipment/materials.
11. Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required.

Requirements:

• Minimum Bachelor’s degree in Civil Engineering.-PEC Registered
• Excellent Communication, writing & Presentation Skills·
• Competent in reading and understanding Drawings & Specifications.
• Command on Auto Cad is required.
• Minimum 10 years of Experience in infrastructure and buildings required.

Skills:

Architectural Design, Supervisory Skills, Civil Design Knowledge,
 

Key Responsibilities:

1. Financial Reporting: Able to prepare financial statements including Trial balance, Balance sheet, Profit & Loss account, and flow statements.
2. Financial Analysis: Analyze financial data and trends to identify areas for improvement, cost-saving opportunities, and potential risks.
3. Auditing: Coordinate and assist with internal and external audits to ensure accuracy and compliance with accounting standards and regulatory requirements.
4. Preparing and Reconciling accounts payable and receivable
5. Tax Compliance: Ensure compliance with tax laws and regulations by preparing and filing tax returns, calculating taxes owed, and advising on tax planning strategies.

Qualifications and Skills:

• Must have a bachelor's degree or be B.com pass
• Strong knowledge of accounting principles, financial regulations, and standards (IFRS)
• Proficiency in accounting software (e.g., QuickBooks, SAP, Excel)
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team.

Job Details:

1. Experience: 1 - 2 Years
2. Work Timings: (9:00 am to 6: 00 pm)
3. Work Days: Monday - Sat

Skills:

Funds Management, Financial Statement Analysis, Tax Preparation, Payroll Processing, Microsoft Excel, Financial Accounting, Accounting,
 

We are seeking a seasoned Senior Lead/Manager with specialized expertise in Salesforce development to oversee the delivery and management of our IT projects. The ideal candidate will have a deep technical understanding of Salesforce, including Apex programming and, ideally, experience with Salesforce Commerce Cloud. This role requires at least 8 years of experience in the software development industry, with a focus on project leadership and Salesforce technologies.

Key Responsibilities:

1. Project Delivery and Management: Ensure the successful delivery and management of multiple IT projects involving Salesforce, meeting quality standards, timelines, and budget constraints. Formulate project management strategies in line with Company's objectives.
2. Salesforce Technical Expertise: Utilize in-depth knowledge of Salesforce, Apex and other Salesforce development tools, to provide technical guidance and leadership to project teams. Salesforce Commerce Cloud knowledge is highly desirable.
3. Leadership and Team Development: Mentor and lead Salesforce development teams, promoting a culture of collaboration and continuous improvement.
4. Client Technical POC: Act as the primary technical liaison with clients for Salesforce-related projects, maintaining strong relationships and ensuring client needs are fulfilled.
5. Quality Assurance: Uphold Companys commitment to high-quality development practices within Salesforce projects, ensuring deliverables meet our rigorous standards.
6. Operational Management and Resource Strategy: Manage daily operations, aligning resources and clients for smooth project execution. Develop strategies for team allocation and manage the resource bench for project agility.

Experience and Qualifications:

• A minimum of 8 years of experience in software development, with a significant focus on Salesforce development.
• Proven track record of managing Salesforce development projects to successful completion.
• Expertise in Salesforce Apex programming and familiarity with Salesforce development environments.
• Leadership experience with the ability to foster team development and productivity.
• Strong communication skills for effective client interaction and relationship management.
• Bachelors degree in Computer Science, Information Technology, or a related field. A Masters degree or relevant Salesforce certifications (e.g., Certified Salesforce Developer) are a plus.

Bonus: Salesforce Solution Architect background.

Other Details:

Experience: 8+ years

Work Timings: Monday - Friday, Core hours 11am - 7pm (flexible working hours)

Work Mode: Onsite

Benefits:

1. OPD,
2. Bonus as per policy,
3. Maternity allowance,
4. Gym Allowance,
5. Annual, casual, and sick leaves

Skills:

Salesforce Development, Communication Skills, Sales Abilities,
 

People is an international HR Service provider for HR Management, Outsourcing Solutions, and Executive Search with specialized experience of more than two decades.We are looking for a "Senior Manager IT Infrastructure" for our Lahore Office

1. Primarily responsible for meeting IT Marketing & Sales Budgets and getting the Software developed and delivered.
2. Responsible for all hardware and networking facilities and equipment installed in the company.
3. Website content management and hosting and support to the consulting unit.
4. Responsible for purchases and relationships with vendors and suppliers.

Qualification: BBA / MBA (IT-related degree)

Experience: 12+ years of experience

Skills:

IT Infrastructure Management, Network Infrastructure Command, Infrastructure Management, IT Infrastructure Designing, Enterprise IT Infrastructure, Network Security Implementation, IT Infrastructure Operations,