1. Managing customer service inquiries for our international clients over the phone and email
2. Identifying and assessing customers’ needs to achieve satisfaction
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Follow communication procedures, guidelines, and policies

 Requirements :

• The applicants must possess exceptional writing skills and fluency in spoken English
• The applicants must have strong communication & interpersonal skills
• Experience in international customer support/call centers is a plus.

Skills:

Customer Interaction Management, Customer Acquisition Skills, Customer Analysis, Customer Satisfaction Management,
 

1. Managing customer service inquiries for our international clients over the phone and email
2. Identifying and assessing customers’ needs to achieve satisfaction
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Follow communication procedures, guidelines and policies

Requirements :

• The applicants must possess exceptional writing skills and fluency in spoken English
• The applicants must have strong communication & interpersonal skills
• Experience in international customer support/call centres is a plus.

Skills:

Customer Service, Customer Acquisition Skills, Customer Satisfaction Management, Customer Interaction Management, Manage Client Relationships, Chat Support Skills,
 

Key Responsibilities:

1. Respond to customer queries via chat promptly and professionally.
2. Resolve issues or escalate when needed.
3. Maintain service quality and product knowledge.
4. Work in rotational/flexible shifts.

Requirements:

• Good communication skills.
• Flexible with shift timings.
• Prior chat support experience is a plus.

Qualification: Graduation

Skills: 

• Good communication (written & verbal)
• Flexible with shifts 
• Experience: 6 Months – 2 years

Skills:

Customer Service Skills, Live Chat Handling, Communication Skills,
 

Key Responsibilities:

1. Respond to customer queries via chat promptly and professionally.
2. Resolve issues or escalate when needed.
3. Maintain service quality and product knowledge.
4. Work in rotational/flexible shifts.

Requirements:

• Male candidates only.
• Good communication skills.
• Flexible with shift timings.
• Prior chat support experience is a plus.

Qualification: Graduation

Skills: Good communication (written & verbal), Flexible with shifts 

Experience: 6 Months – 2 years

Skills:

Live Chat Handling, Customer Service Skills, Communication Skills,
 

Criteria:

• Should have knowledge of corporate security policies and procedures.
• Should know how to use systems, i.e. Email & MS Excel
• Should have relevant certifications of security policies
• Should have knowledge/Experience of working alongside Police & Law
• Enforcement Authorities.

Requirements:

1- Intermediate or above
2- 1 Year or above experience in relevant field.

Skills:

Security Compliance, Building Security Management, Information Security Management, Security Awareness, Security Operations, Security Analysis, Security Plan Preparation,
 

We are looking for a Social Media Management Assosiate to join our dynamic team. The ideal candidate will be responsible for managing the Social Media Team, ensuring prompt and professional responses to customer inquiries, comments, and complaints.

Responsibilities:

1. Develop and implement social media strategies across platforms (Facebook, Instagram, LinkedIn, Twitter, YouTube, etc.)
2. Create engaging content aligned with brand voice and goals
3. Monitor and report on campaign performance, optimising based on data
4. Collaborate with marketing and design teams for brand consistency
5. Engage with the community and manage content calendars
6. Manage paid campaigns and track ROI
7. Stay updated on trends and social media tools

Requirements:

• Bachelor’s in Marketing/Communications (or related)
• 2+ years of Social Media Management experience
• Strong communication and organisational skills
• Proficiency with tools like Hoot-suite, Buffer, etc.

Skills:

Social Media Integration, Social Media Measurement, Online Social Networking, Creative Social Management, Social Media Handling, Social Media ROI, Social Media Consultation, Social Media Strategies, Social Media Chat Support, Social Media Optimization,
 

Key Responsibilities: 

As an Admin Officer, you will be responsible for a wide range of administrative and operational tasks, including but not limited to:

Responsibilities:

1. Managing day-to-day administrative operations to ensure smooth office functionality.
2. Coordinating facility management, vendor relationships, and general office maintenance.
3. Monitoring inventory of office supplies and placing orders when necessary.
4. Assisting in organizing meetings, managing schedules, and handling documentation.
5. Supporting HR and Finance teams in administrative tasks, including record-keeping and data entry.
6. Ensuring compliance with company policies and maintaining updated filing systems (physical and digital).
7. Overseeing security, health, and safety measures within the workplace.
8. Assisting in managing administrative support during events, meetings, and office projects.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum 1-2 years of experience in an administrative or office management role.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Flexibility to work in rotational shifts and adapt to dynamic work environments.

Skills:

Admin Assistance, Administrative Management, MS Excel,
 

We are seeking a highly skilled and experienced System Administrator to join our IT team. The System Administrator will be responsible for managing and maintaining the organization’s IT infrastructure, ensuring optimal performance, security, and availability of systems and networks.

1. Design, install, configure, and maintain Windows and Linux servers in production environments
2. Perform system administration tasks including patching, hardening, and performance tuning
3. Administer virtualization platforms such as VMware ESXi, VMware Server, and Microsoft Hyper-V
4. Manage SAN (Storage Area Network) and NAS (Network Attached Storage) systems, to ensure high availability, performance, and reliability of data storage environments.
5. Provision storage volumes, configure LUNs, and manage zoning and masking to ensure optimal data access and security.
6. Coordinate data migrations, storage expansion, and upgrades, ensuring minimal impact to business operations. Implement and maintain backup, replication, and disaster recovery solutions in accordance with business continuity plans.
7. Ensure integration of storage systems with virtualization platforms (e.g., VMware, Hyper-V) and enterprise applications (e.g., databases, ERP).
8. Monitor storage capacity, usage trends, and performance metrics, and proactively address issues to avoid service interruptions. Perform regular system health checks, diagnostics, and maintenance, including firmware and software updates, patching, and performance tuning.
9. Work with vendors and support teams for hardware replacement, troubleshooting, and capacity planning.
10. Provide technical guidance and training to junior team members and participate in IT audits or assessments when required.
11. Configure and support Microsoft infrastructure services such as Active Directory, DHCP, DNS, WSUS, and IIS
12. Provide local site IT administration including servers, security, and storage systems
13. Implement system monitoring, configuration management, and automated reporting to reduce manual intervention
14. Develop and maintain infrastructure disaster recovery (DR) procedures and ensure regular testing
15. Document technical configurations, standard operating procedures, and maintain inventory records
16. Collaborate with development teams to implement scalable infrastructure solutions and performance improvements
17. Assist in the evaluation and recommendation of infrastructure tools, hardware, and software
18. Provide technical support, problem resolution, and participate in after-hours maintenance and special IT projects

Qualifications and Skills:

• Bachelor’s degree in computer science, Information Technology, or a related field, with a minimum of 2 years of experience working with specified products.
• Proven experience in server administration, virtualization, and storage systems.
• Proven experience in virtualization platforms such as VMware vCenter, ESXi or Microsoft Hyper-V.
• Proficiency in Windows Server, Active Directory, and Group Policy management.
• Excellent problem-solving and troubleshooting skills.
• Strong documentation and reporting capabilities.
• Ability to work collaboratively in a team-oriented environment.

Skills:

Windows System Administration, System Acquisition, Microsoft Systems Engineering, Systems Management,

The Network Administrator is responsible for managing, maintaining, and supporting the organization's network infrastructure. This includes configuring, monitoring, and troubleshooting network devices, ensuring network security, and optimizing network performance to ensure seamless connectivity across the organization.

1. Manage, configure, and maintain enterprise firewalls /NGF (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower, Huawei.
2. Configure and manage Web Application Firewalls (WAF) to inspect Layer 7 HTTP/HTTPS traffic, detecting and blocking threats.
3. Proactively monitor and block threats such as SQL injection, Cross-Site Scripting (XSS), Cross-Site Request Forgery (CSRF), and other OWASP Top 10 vulnerabilities.
4. Customize and optimize WAF rules to detect and block malicious traffic patterns and ensure the protection of web applications from exploits, bot attacks, and DDoS attempts.
5. Investigate and resolve WAF alerts and incidents related to web application vulnerabilities and potential threats, collaborating with security and development teams for remediation.
6. Regularly review and fine-tune WAF configurations to reduce false positives/negatives and ensure minimal impact on application performance.
7. Maintain detailed logs, reports, and documentation of WAF configurations, incidents, and response actions. Generate reports for security audits and compliance reviews.
8. Work with application development teams to integrate WAF security measures into the software development lifecycle, ensuring secure coding practices and vulnerability remediation.
9. Implement monitoring tools to continuously assess WAF performance, traffic patterns, and potential threats in real-time, ensuring up-to-date protection.
10. Proficiency in configuring security zones, policies, NAT, and VPN, IPSEC tunnels.
11. Design, implement, and troubleshoot Layer 3 network routing protocols, especially BGP, OSPF, and Static Routing.
12. In-depth knowledge of Routing protocols OSPF, BGP, EIGRP, including area design, neighbor relationships, and LSAs.
13. Solid understanding of networking concepts: TCP/IP, subnets, VLANs, routing protocols, and VPNs (IPSec/SSL).
14. Implement L2/L3 segmentation using VXLAN to extend VLANs across distributed environments securely and efficiently.
15. Implement VLANs, QoS, and advanced switching techniques for efficient traffic flow.
16. Configure IP addresses, Subnet masks, Summarization and Gateway addresses on routers and hosts.
17. Analyze routing behavior, perform route redistribution, and optimize routing policies.
18. Monitor network performance and ensure system availability and reliability.
19. Solid understanding of static and default routing in production environments.
20. Manage inter-VLAN routing, static and dynamic routes, and ensure proper redistribution between routing protocols and static routes.
21. Designed, configured, and managed VLANs to segment Layer 2 networks, improve performance, and enforce security policies by implementing trunking.
22. Experience with IDS/IPS, SIEM systems, and log analysis.
23. Familiarity with troubleshooting tools (Wireshark, traceroute, NetFlow, etc.).
24. 2–3 years of hands-on experience in firewall management and network security.

Preferred Certifications: CCNA, CCNP, Fortinet NSE4 or higher equivalent certifications demonstrating expertise in network infrastructure and security management.

Skills:

Computer Network Operations, Application Networking, Wireless Networking, Networking Protocol,

We are looking for an experienced and ambitious Flutter Mobile Developer to join our team in Islamabad, Pakistan. As a mobile developer, you be responsible for the technical design and implementation of new products and enhancements for existing apps. You will work in all phases of the development cycle from including mobile apps development for both iOS and Android. You must have experience in Flutter and related technologies. 

Job Description:

1. Perform full life-cycle development
2. Develop quality mobile apps
3. Analyse and maintain existing apps
4. Adhere to agreed-upon delivery schedules
5. Utilize source control, continuous integration, and unit testing best practices
6. Work cross-functionally to define and write code for new features
7. Design highly scalable and testable code
8. Discover and fix programming bugs
9. SQL database or relational database skills

Qualifications:

• Bachelor's or diploma degree in Computer Science, Information Technology, or a closely related field
• Minimum experience 6+ years in Flutter and related technologies
• Must have good English communication skills
• React Native is a Plus 

Note: This is on-site Job

Skills:

Database Management, Android StudioiOS Development, MySQL,
 

We are actively seeking a skilled and motivated individual to join our Zone team as a “Store Keeper”. This includes handling supplies receipt and distribution, conducting inventories, and ensuring inventory control in alignment with organizational policies and SOPs.

Duties/Responsibilities:

1. The storekeeper will be responsible for overseeing general and department-specific daily store activities.
2. Record incoming and outgoing equipment/items, manage inventory management system software, and handle equipment deployment and allotment.
3. Maintain daily store records and ledgers, including the details and record-keeping of damaged and condemned items.
4. Issue store equipment based on voucher requirements and coordinate with HQ inventory team.
5. Compile daily store reports and prepare reports related to store operations.
6. Procure equipment with the purchasing committee from zone petty cash and projects as required.
7. Act as the charge holder for store items and ensure the upkeep of the store.
8. Maintained inventory records, updated as items issued or received, and reconciled inventory information.
9. Basic math skills are necessary for tasks such as inventory counting, order fulfillment, and financial record-keeping.
10. Conduct physical inventory of the store and supply yard, determining proper floor and shelf locations for supplies.
11. Receive and verify items delivered by carriers and freight companies.

Skills:

Stock Management, Inventory Planning Skills, Retail Product Management, Stock Control, Inventory Control, Store Knowledge, Store Operations Management,
 

We are looking for a motivated Talent Acquisition Intern to support our recruitment efforts. This role involves sourcing, screening, and coordinating candidates for various positions. The ideal candidate should be detail-oriented, proactive, and eager to gain hands-on experience in the recruitment process.

Must Haves:

1. Bachelor's in Human Resources, Business Administration, or a related field
2. An internship experience is a plus
3. Strong understanding of technology & recruitment processes
4. Excellent English communication, decision-making, and organisational skills

Responsibilities:

• Create and post job descriptions on relevant platforms.
• Pre-screen candidates based on skills, qualifications & cultural fit.
• Schedule and coordinate interviews with hiring managers.
• Maintain and update the applicant tracking system (ATS).
• Maintain applicant records and ensure timely communication.
• Keep HR data updated in HRM software and assist line managers.

Other Details:

• Job Timings: 3 pm-12 am (Monday to Friday and alternate half Saturdays)
• Paid Internship leading to a permanent role (3 months)

Skills:

Fluent in English, Talent Acquisition, End To End Recruitment Skills,