Active Jobs

1. Familiarity with ISO 27001: Understanding and experience with the ISO 27001 standard for information security management systems (ISMS) to ensure compliance and implement best practices.
2. Proficiency in identifying, assessing, and managing information security risks and vulnerabilities.
3. Up-to-date knowledge of current cybersecurity threats, trends, and mitigation techniques.
4. Create, review, and update information security policies and procedures to align with organizational goals and regulatory requirements.
5. Ensure that security policies are communicated and adhered to across the organization.

Requirements:

• Knowledge in conducting security audits and assessments to ensure compliance and identify areas for improvement.
• Strong problem-solving skills to address and resolve security challenges effectively.
• Skills in managing security-related projects, including planning, execution, and monitoring.

Skills:

Cyber Security, Information Security Awareness, Cisco Information Security Knowledge, Information Security Engineering, Information Security Management,
 

We are looking for a ‘Knowledge Management Specialist’ to join our Knowledge Management function at CareCloud. The Knowledge Management Specialist will be primarily responsible for creation, compiling and sharing of knowledge to our project teams and clients. The candidate will be responsible for leveraging their passion for research and knowledge via creating, collating, organizing and disseminating knowledge across the organization and our client base. He/She will be required to work closely with various teams based in the United States and Pakistan to prepare and share product manuals, user guides, release notes and learning materials.

Responsibilities:

1. Create, maintain and develop CareCloud’s knowledge infrastructure.
2. Maintain & update our knowledge bases including SharePoint sites and Salesforce Knowledge Campus.
3. Ensure our knowledge assets are brand compliant, comprehensive, error-free and usable.
4. Maintain and share best practices across CareCloud offices, teams and groups.
5. Engage with various stakeholders across product, IT, sales and client support to ensure a comprehensive knowledge base for CareCloud’s product suite.
6. Disseminate information regarding product enhancement and bug fixes to our clients with comprehensive and useable release notes.

Requirements:

• A self-organized and disciplined person with the ability to work with little guidance or direction.
• Ability to work in a fast-paced and rapidly changing environment
• Good interpersonal and communication skills (written and verbal)
• Ability to collaborate with stakeholders across geographies
• Strong work ethics, quality focused mindset and attention to detail. 
• Experience with MS Office Suite & maintaining knowledge sites.
• Familiarity with healthcare IT sector, a plus (but not mandatory).

Skills:

MS Office Suite, Aseptic Technique Knowledge, Share Point,
 

RESPONSIBILITIES:

1. Conduct Network/ System Vulnerability Assessments, Penetration Testing using tools to evaluate attack vectors, identify system vulnerabilities, and provide appropriate remediation plans for mitigation of the identified vulnerabilities. 
2. Conduct Application vulnerability assessments, Penetration Testing for web applications, identify and report vulnerabilities, provide recommendations, and track closure of identified vulnerabilities. 
3. Perform Configuration compliance assessments for Endpoints / Assets /network devices and help maintain the security settings at compliant level with Specific Security Standards. 
4. Perform regular monitoring of patch compliance of the assets in the network, Analyze Patch Advisories and provide remediation steps for the stakeholders.  
5. Performing comprehensive review and threat adversary modeling for web applications. 
6. Conduct Vulnerability Assessments, Penetration Testing, Device Hardening, Application Security Assessments, Log Review, Review of Documents, Network Monitoring and Reporting 
7. Conduct and compile findings on new vulnerabilities, new tools for departmental use.  
8. Create project deliverables / reports and assist the client with remediations and discussions. 

REQUIREMENTS:

• Good understanding of OSI layers and fundamental Operating system concepts, security settings for various flavors of Windows and Linux platforms. 
• Manual Penetration Testing skills and techniques are required besides automated tools and frameworks.  
• Familiar working with Publicly available exploits codes.  
• Hands on knowledge on Tools: Nmap, Kali Linux, Metasploit, Armitage, Maltego, Burp Suite, Paros Proxy Nessus, nexpose, Wireshark, sqlmap etc. 
• Sound knowledge about infrastructure vulnerability scans, identifying security vulnerabilities, weaknesses, threats, and assessing related risks that exists within an IT Infrastructure or business processes. 
• Sound knowledge about Application vulnerability assessments and relevant knowledge of OWASP top 10 vulnerabilities and SANS. 
• Good understanding of firewalls, Switches, and Router’s configuration settings and policies, relevant experience in performing rule base reviews and configuration reviews for network devices. 

Skills:

OWASP, Burp Suite, Metasploite, Kali Linux, Nmap, Manual Penetration Testing Skills, OSI Layers,
 

1.  Provide advice and assistance to senior management in the planning, implementation, and evaluation of existing Networks and their security.
2.  Installs, configures, and deploys server hardware and software, including operating systems, applications, and patches to support and maintain effective network service operations.
3.  Supports, troubleshoots, repairs, and maintains server issues and security for enterprise and large-scale applications.
4.  Manages, deploys, configures, and maintains servers in a virtualized and traditional environment.
5.  Assists in creating scripts to monitor systems, diagnostics, resolve issues, and automate routine tasks.
6.  Provides support for device management including image development, mobile device management, application packaging and deployment.
7.  Configures systems for high availability including strategies for back-up and recovery, failover, load balancing, and full redundancy.
8.  Installs server hardware and components such as disks, memory, and other components, models and tests changes to production systems.
9.  Analyzes and resolves issues, gathers information to identify needs, and evaluates systems and network requirements.
10.  Diagnoses and resolves complex software, server, and networking issues.
11.  Creates, and maintains written and verbal procedures; prepares written technical documentation, training material, standards, reports, and other documents as assigned.
12.  Evaluate systems and alternate solutions, develop functional specifications, standards, and requirements for hardware and software purchase and design to ensure optimum system and end-user performance, makes recommendations for changes and additional services.
13.  Trains and guides team, provides general networking, computer, and other technology support as needed. Prepares and maintains a variety of records and reports related to assigned activities; provides special reports as requested by various departments.
14.  Provide after-hours support for Infrastructure emergencies as well as occasional weekend maintenance.

Skills:

Microsoft SCCM, DNS, Hyper V,
 

We are looking for an experienced Senior QA Engineer to lead the quality assurance testing of complex web and mobile applications. This role is for a seasoned professional with a deep understanding of testing methodologies and automation tools. The ideal candidate will demonstrate leadership qualities and the ability to mentor junior QA Engineers, driving our team towards innovative solutions in healthcare technology.

Essential Duties and Responsibilities:

1. Work independently and collaboratively with a team of QA Engineers to ensure releases go smoothly and with no defects.
2. Analyze software requirement specifications (SRS) to understand client requirements.
3. Coordinate & communicate with Lead/Manager in case of any query or clarifications required regarding SRS or customer requirements.
4. Provide realistic estimates for all the assigned tasks.
5. Plan, design, and execute manual test cases in accordance with SRS.
6. Author and maintain automated tests in accordance with SRS.
7. Ensure signoff from development team before initiating QC process.
8. Ensure deployment of system/application in the QC environment for testing.
9. Perform tests and ensure error free and bug free products/ application.
10. Report and communicate bugs/errors to the relevant team through error reporting tools.
11. Re-test the product/application after resolution of errors/bugs by the developers.
12. Deliver tested application to Lead/Manager and communicate if any remaining issues needed to be resolved.
13. Properly document all the errors/bugs reported and corrective actions taken.
14. Exceed client’s requirement by always meeting set quality standards.
15. Ensure In-time logging of Actual Work Hours and update tasks status on Task Management Tools.
16. Perform peer review of other QA team member’ work and suggest improvements to achieve quality.
17. Train, guide and support the other QA team members.
18. Acquire more domain knowledge, improve skill set, learn new tools and technologies.
19. Ensure compliance with all established processes.

Required Knowledge, Skills and Abilities:

• Solid experience with test automation frameworks like Selenium, Playwright, or Appium
• Good experience with JavaScript or Java for test automation creation
• Understanding of software release process, particularly agile methodologies.
• Experience in testing web-based client-server systems, web services, and mobile apps.
• Experience with all types of software testing (Functional, Non-functional, Regression, System, User Acceptance, usability testing, security testing and Performance testing.
• Solid experience with SQL databases and queries. Experience with No-SQL databases and queries a plus.
• Expert in Black box, End to End testing & test planning, designing, and execution.
• Highly motivated individual able to understand complex software and learn quickly.
• Detail-oriented with strong organizational skills.
• Able to multitask in fast-paced environment.
• Excellent communication (written & verbal) skills.
• Aptitude to learn and understand new and emerging technologies.
• Good analytical and problem-solving skills and able to train others.

Skills:

Postman, Appium, Playwright,
 

Responsibilities:

1. Design and implement attractive and functional websites for clients.
2. Responsible for both back-end and front-end development.
3. Implement WordPress themes and plugins.
4. Conduct site integration and security updates.
5. Combine programming skills (Core PHP, JavaScript, jQuery, bootstrap, ajax, and Databases) with aesthetics for optimal website design.
6. Understand element arrangements, color choices, font choices, and other design principles.
7. Stay updated on industry trends and content management systems.

Qualifications:

• Proven experience as a PHP/WordPress Developer.
• Strong proficiency in Core PHP, JavaScript, jQuery, bootstrap, ajax, and Databases.
• In-depth understanding of content management systems, especially WordPress.
• Experience in troubleshooting, debugging, and resolving website issues.
• Ability to develop custom WordPress plugins and themes from scratch.
• Familiarity with converting PSD to WordPress.
• Strong attention to detail and commitment to delivering high-quality work.
• Ability to adapt to new technologies and industry trends.
• Excellent communication and teamwork skills.

Skills:

WordPress Core, CMS, Ajax, Bootstrap, Jquery, JavaScript, CorePHP,
 

Responsibilities:

1. Conduct in-depth research on federal and state laws/regulations, evaluating their applicability to the Company’s services and processes.
2. Prepare detailed memoranda on a range of legal propositions, providing insights and recommendations.
3. Vet and review various contracts applicable in both US and Pakistan jurisdictions.
4. Assist in handling legal matters referred from HR and Admin Departments.
5. Collaborate with cross-functional teams to address legal concerns.
6. Collaborate with stakeholders to ensure contract compliance and mitigate legal risks.
7. Collaborate effectively with senior members of the Legal Department in the US and Pakistan.
8. Assist senior counsel in the effective prosecution of litigation matters in both the US and Pakistan.
9. Prepare policies aligning with controlling laws/regulations.

Requirements:

• Possess a Law degree.
• Knowledge of US laws, legal frameworks, rules, and regulations.
• Demonstrate exceptional research skills, especially in legal online databases.
• Comfortable working in late evening to midnight shifts.
• Exhibit excellent written and verbal communication skills.
• Ability to effectively present complex legal concepts in both written and verbal communication.

Skills:

Communication Skills, Research Skills, Legal Framework, US Laws,
 

We are seeking a dedicated and detail-oriented Tax Analyst to join our team. The ideal candidate will have a strong understanding of tax laws and regulations, with a particular focus on payroll tax data analysis. This role requires a combination of analytical skills, effective communication, and collaborative teamwork.

Key Responsibilities:

Tax Analysis and Reporting:

1. Analyze payroll tax data to ensure accuracy and compliance with federal, state, and local tax laws.
2. Prepare and file payroll tax returns and ensure timely payments.
3. Identify discrepancies and resolve payroll tax-related issues efficiently.

Regulatory Compliance:

• Stay updated on current tax laws and regulations to ensure compliance.
• Assist in audits by providing necessary documentation and explanations.

Data Management:

• Maintain and organize payroll tax records and documentation.
• Utilize MS Excel to perform data analysis and generate reports.

Communication and Collaboration:

• Work closely with interdepartmental teams to ensure accurate tax reporting and compliance.
• Provide clear and concise communication regarding tax-related matters to internal stakeholders.

Qualifications:

Educational Background:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

Technical Skills:

• Basic knowledge of MS Excel for data analysis and reporting.
• Understanding of tax laws and regulations, with a focus on payroll taxes.

Soft Skills:

• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Ability to manage time efficiently and handle multiple tasks.
• Proven ability to work collaboratively in a team environment.

Preferred Experience:

• Previous experience in a tax analyst or related role is advantageous.
• Familiarity with payroll systems and tax software.

Personal Attributes:

• Attention to detail and accuracy.
• Proactive and self-motivated.
• Ability to work under pressure and meet deadlines.

Skills:

Time Management, Team Player, Communication Skills, Analytical Skills,
 

We are seeking a Senior Content Writer to produce top-notch content across various platforms, helping us attract and retain our target audience. You will play a key role in shaping our content strategy, maintaining brand voice consistency, and driving our content marketing efforts.

Key Responsibilities:

1. Develop content strategies aligned with company objectives and target audience preferences.
2. Research industry-related topics and trends to generate ideas for content creation.
3. Write clear, concise, and engaging content for websites, blogs, social media, email campaigns, and other marketing materials.
4. Edit and proofread content produced by other team members to ensure quality and consistency.
5. Collaborate with cross-functional teams, including marketing, design, and product, to create cohesive content campaigns.
6. Stay up-to-date with industry best practices and emerging trends in content marketing and SEO.

Qualifications:

Experience and Skills:

• 3 to 5 years of experience writing, proofreading, and managing marketing materials in a professional setting.
• Proven experience as a content writer or similar role, with a strong portfolio of published articles and content pieces.
• Exceptional writing and editing skills, with a keen eye for detail and accuracy.
• Proficiency in SEO best practices and content optimization techniques.
• Extensive vocabulary and superb knowledge of English grammar.
• Strong research skills and ability to translate complex topics into easy-to-understand content.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

Educational Background:

• Bachelor’s degree in English, Marketing, or a related field.

Additional Skills:

• Creativity to generate unique ideas and concepts for content that resonate with the target audience.
• Adaptability to tailor writing style and tone based on audience, platform, and content requirements.
• Time management skills to handle multiple projects and meet deadlines effectively.
• Excellent communication skills to collaborate with team members and stakeholders.

Skills:

Search Engine Optimization, Content Management, Content Development, Proof Reading,
 

We are seeking a highly skilled Assistant Manager of Internal Audit who can perform comprehensive financial statement analyses, demonstrate expertise in IFRS and US GAAP, and possess excellent reporting and presentation skills. The ideal candidate will work during evening hours to meet the needs of our global operations.

Key Responsibilities:

1. Conduct detailed financial statement analyses to identify trends, variances, and areas for improvement.
2. Ensure compliance with IFRS and US GAAP in all financial reporting.
3. Prepare clear, concise, and comprehensive audit reports.
4. Present audit findings and recommendations to senior management and stakeholders.
5. Collaborate with various departments to ensure audit recommendations are implemented effectively.
6. Perform risk assessments and develop audit plans to address identified risks.
7. Maintain up-to-date knowledge of auditing standards, regulations, and industry best practices.
8. Work during evening hours to align with the needs of global operations.

Qualifications:

Education and Certification:

• ACCA with completed articles.

Experience and Skills:

• Strong financial statement analysis skills.
• Excellent understanding of IFRS and knowledge of US GAAP.
• Proficiency in audit methodologies and tools.
• Exceptional communication skills, including excellent reporting and presentation abilities.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Flexibility to work during evening hours.

Skills:

Communication Skills, Audit Methodoly, Financial Analysis, US GAAP, IFRS,
 

1. Building and maintaining relationships with clients and key personnel within practices.
2. Conducting business reviews to ensure clients are satisfied with their products and services.
3. Responding to the clients queries and provide them with adequate technical and domain training of the applications.
4. Letting customers know about other products the company offers.
5. Achieving client relationship targets and KPI’s as set by the Head of Department.
6. Working closely with Account Managers and other departments.
7. Escalating and resolving areas of concern as raised by clients.
8. Updating the CRM and ensuring account managers are aware of changes within clients.
9. Alerting the sales team to opportunities for further sales within key clients.
10. Carrying out client satisfaction surveys and reviews.
11. Passing leads to the sales team and following up on progress.
12. Liaising with internal departments to ensure client needs are fulfilled effectively.

Skills:

Client Orientation, Client Contact Skills, Client Acquisition Skills, Manage Client Relationships,
 

We are seeking an experienced Android Developer responsible for developing and maintaining applications aimed at a vast range of Android devices. The ideal candidate will have a strong background in Android development, focusing on integrating applications with back-end services.

You will collaborate closely with other engineers and developers across various infrastructure layers. A commitment to collaborative problem-solving, sophisticated design, and delivering high-quality products is essential.

Responsibilities:

1. Translate designs and wireframes into high-quality code.
2. Design, build, and maintain high-performance, reusable, and reliable Java code.
3. Ensure the best possible performance, quality, and responsiveness of applications.
4. Identify and correct bottlenecks and fix bugs.
5. Help maintain code quality, organization, and automation.
6. Conduct unit testing for code robustness, including edge cases, usability, and general reliability.
7. Communicate with cross-functional teams to achieve company goals.

Skills & Qualifications:

• Minimum 3+ years of proven experience in Android app development.
• Strong knowledge of Java/Kotlin.
• Expertise in Android SDK, understanding different versions of Android, and adapting to various screen sizes.
• Familiarity with RESTful APIs for connecting Android applications to back-end services.
• Hands-on experience with API development using .Net/.Net Core is a plus.
• Strong understanding of Android UI design principles, patterns (MVC/MVVM/MVP), and best practices.
• Experience with offline storage, threading, and performance tuning.
• Knowledge of third-party libraries and tools available for common tasks in Android development.
• Ability to understand business requirements and translate them into technical requirements.
• Familiarity with cloud messaging APIs and push notifications.
• Understanding of Google's Android design principles and interface guidelines.
• Proficient in code versioning tools, such as Git and Azure DevOps.
• Experience with continuous integration.
• Familiar with unit testing methodologies and frameworks.

Skills:

Android SDK, Windows Mobile Command, PhoneGap, App Store, Android Studio, Android Management, Mobile Phone App Development,
 

We are seeking an experienced iOS Developer to develop and maintain applications for various iOS devices. The ideal candidate will focus on creating robust and high-quality iOS applications and integrating them with back-end services. You will work closely with other engineers and developers on different infrastructure layers. A strong commitment to collaborative problem-solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:

1. Translate designs and wireframes into high-quality code.
2. Design, build, and maintain high-performance, reusable, and reliable code.
3. Ensure optimal application performance, quality, and responsiveness.
4. Identify and resolve bottlenecks and bugs.
5. Maintain code quality, organization, and automation.
6. Perform unit testing for code robustness, covering edge cases, usability, and general reliability.
7. Collaborate with cross-functional teams to achieve company objectives.

Skills & Qualifications:

• Minimum 3+ years of proven experience in iOS app development.
• Proficient in Swift, SwiftUI, and optionally Objective-C, with experience in Cocoa Touch.
• Understanding of different architectural patterns such as MVC, MVP, and MVVM.
• Experience with offline storage, threading, and performance tuning.
• Familiarity with RESTful APIs for connecting iOS applications to back-end services.
• Hands-on experience with API development using .Net/.Net Core is a plus.
• Knowledge of other technologies and adherence to UI/UX standards.
• In-depth understanding of Apple's design principles and interface guidelines.
• Familiarity with low-level C-based libraries is advantageous.
• Experience with performance and memory tuning tools.
• Familiarity with cloud messaging APIs and push notifications.
• Proficient in code versioning tools, such as Git and Azure DevOps.
• Familiarity with CI/CD processes and release isolation models.
• Knowledge of unit testing methodologies and frameworks.

Skills:

App Store, iPhone Application, iOS APIs, iOS SDK, iPhone Applications, iOS Development, iOS, Mobile Phone App Development, Apple Development, iOS App Knowledge,
 

Are you passionate about healthcare and technology? Do you have a knack for helping clinical teams implement innovative solutions? We’re looking for a Clinical Implementation Consultant to join our growing team. You will play a pivotal role in ensuring that healthcare organizations successfully adopt and integrate our solutions to improve patient outcomes.

Key Responsibilities:

1. Lead the clinical implementation process from planning through to go-live and post-implementation support.
2. Collaborate with healthcare providers to understand their needs and customize solutions accordingly.
3. Train clinical staff on the effective use of our software and tools.
4. Serve as the subject matter expert on clinical workflows and product integration.
5. Provide ongoing support to ensure continued success post-implementation.
6. Gather feedback from clients to drive product improvements and enhancements.

Qualifications:

• Bachelor’s degree in Pharmacy, Physical Therapy, or related field.
• 3+ years of experience in healthcare or clinical consulting, with a focus on implementation.
• Experience working with healthcare technologies, EHR systems, or clinical workflows.
• Excellent communication, problem-solving, and interpersonal skills.

Skills:

Coordination Skills, Technical Familiarity, Communication Skills,
 

About Us:

CareCloud MTBC is a leading provider of healthcare technology solutions designed to help medical practices streamline their operations, improve patient care, and enhance financial performance. We are committed to delivering innovative solutions and exceptional service to our clients.

Job Summary:

The Client Engagement Manager will be responsible for managing and enhancing client relationships, ensuring client satisfaction, and driving client success within the Professional Services department. This role will involve working closely with clients to understand their needs, providing tailored solutions, and ensuring the successful implementation and adoption of CareCloud MTBC’s services.

Key Responsibilities:

1. Serve as the primary point of contact for clients within the Professional Services department.
2. Develop and maintain strong, long-lasting client relationships.
3. Monitor and manage client satisfaction, addressing any issues or concerns promptly and effectively.
4. Conduct regular client reviews to ensure ongoing alignment and satisfaction.
5. Oversee the implementation process, client workflows, and business requirements to ensure successful implementation of CareCloud products within a practice.
6. Guide clients and provide educational materials to assist them with getting comfortable with the platform.
7. Notify management of any potential roadblocks that may prevent clients from being successful.
8. Lead structured meetings and training sessions with clients in a high-quality, professional manner.
9. Prepare for all client-facing sessions with clear agendas, focused meetings, and proper follow-ups.
10. Attend and participate in regular meetings with onshore and offshore teams.
11. Communication and Support:
12. Handle sensitive and/or confidential communications between internal and external customers.
13. Communicate effectively with US teams, including providing feedback in meetings.
14. Answer incoming inquiries from clients via email, chat, or phone in a professional and timely manner.
15. Manage time and priorities effectively.
16. Consistently follow internal playbook workflows and offer suggestions for updates as needed.
17. Collaborate with consultants, team leads, and managers to provide feedback and ideas for improvement.
18. Proactively communicate with team members to assist with solving problems or answering client questions.
19. Assist with documenting updates on educational materials.
20. Anticipate problems before they occur and creatively think of strategic resolutions.
21. Manage client expectations in a professional, realistic, and tactful manner.

Qualifications:

• Bachelor’s degree in Business, Healthcare Administration, or a related field.
• 3+ years of experience in client engagement, account management, or a similar role within the healthcare technology or professional services industry.
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients at all levels.
• Excellent problem-solving and conflict-resolution abilities.
• Proven ability to manage multiple clients and projects simultaneously.
• Familiarity with healthcare technology solutions and industry trends.
• Proficiency in CRM software and other relevant tools.

Skills:

CRM, Project Management, Client Engagement, Client Success,
 

We are seeking a dedicated Equity Research Analyst to join our team, focusing on Care Cloud. The ideal candidate will conduct comprehensive equity research, evaluate stock performance, and analyze financial and competitive positioning in the healthcare technology sector.

Responsibilities:

• Conduct detailed equity research of CareCloud, evaluating stock performance, financial, and competitive positioning.
• Assess risks that may impact CareCloud’s stock, including regulatory changes, market volatility, and company-specific factors.
• Develop robust models for short-term and long-term share price forecasting based on market trends, financial indicators, and global economic conditions.
• Prepare detailed reports and presentations to communicate findings and recommendations to stakeholders.
• Stay updated on industry trends, economic factors, and regulatory developments affecting the healthcare technology market.

Education:

• Bachelor's or Master’s degree in Finance, Accounting, Economics, Business Administration, or a related field from a reputable institution.

Certifications:

• CFA, ACCA, or similar qualifications are preferred.

Skills:

Financial Modeling, Financial Analysis, Report Writing Skills, Stock Analyzes,
 

We are seeking a Medical Billing Solutions Specialist to join our team. This role is ideal for individuals with strong expertise in medical billing, insurance processes, EHR systems, and claims management. The primary focus of this position is revenue cycle management and streamlining the billing process to ensure accuracy and efficiency.

Key Responsibilities:

Training U.S.-Based Medical Practices:

1. You will be responsible for training medical practices on how to use billing software to manage claims, patient statements, and insurance submissions.
2. Revenue Cycle Management: You will guide clients through all aspects of the revenue cycle, helping them optimize their processes and workflows.
3. Onboarding Support: Ensure smooth onboarding for practices by conducting training sessions and offering continuous client support.
4. Client Engagement: Work directly with healthcare providers, ensuring they understand the software and use it effectively for their billing operations.
5. Project Implementation: You will be instrumental in implementing medical billing solutions and ensuring practices are fully operational with the system in a timely manner.

Qualifications:

• Experience in medical billing and claims management.
• Familiarity with EHR systems and revenue cycle workflows.
• Prior experience in training or implementing billing software for healthcare providers.
• Excellent communication and client-facing skills.
• Strong project implementation and organizational skills.

Skills:

Revenue Cycle Management, Medical Billing, Claim Management,
 

1. Inbound & Outbound Support - Answer inbound & outbound inquiries coming through Mainlines, cases or email address with US-based customers, insurances and patients 
2. 1-2 years of experience as a Customer Services Agent/ Customer Support Specialist/ Call Center Representative with US-based customers and clients, 
3. Communicate via tickets and emails to assist them with all types of queries. 
4. Claims submissions and claim adjustments as per SOP’s  
5. Strong phone contact handling skills, English communication skills, active listening & understanding 
6. Handle patient complaints/ concerns, provide appropriate solutions and alternatives within the time limits. Follow-up to ensure resolution 
7. Follow communication procedures, guidelines, and policies 
8. Maintain 90% CSAT (customer satisfaction) and above 90% QA (quality assurance) ratings 
9. Communicate with Patients via tickets, emails and calls to assist them with?all types of queries. 
10. Excellent verbal and written communication skills. 
11. Ability to multi-task, prioritize?and manage time effectively. 
12. Ensure compliance with information security responsibilities specific to your job role. 
13. Protect assets from unauthorized access, disclosure, modification, destruction or interference. 
14. Accomplish assigned tasks according to the priority set by Team leader/ Supervisor. 
15. Ensures and provides quality service to both internal and external entities. 
16. Must have a knowledge about Telephone Etiquettes. 
17. Provide daily signoff to Team leader/ Supervisor at day end. 
18. Shift duration is 9 hours a day and 5 days a week. (Permanent Night Shift Job) 
19. Any other task assigned by the Team leader/ Supervisor 

Skills:

Communication Skills, Customer Satisfaction Management, Fluent in English, MS Excel,
 

Key Responsibilities:

1. Research and identify solutions for software and hardware issues, tracking them to resolution within agreed time limits.
2. Provide prompt and accurate feedback to users, ensuring high levels of customer satisfaction.
3. Diagnose and troubleshoot technical issues, including account setup and network configuration.
4. Install, configure, test, and maintain operating systems, application software, and system management tools.
5. Assist in establishing a robust networking environment by installing, configuring, testing, and documenting network systems according to design specifications.
6. Support day-to-day networking tasks to ensure network reliability, availability, and serviceability with minimal interruptions.
7. Provide technical support by responding to work orders and tickets from users, analyzing and resolving reported network problems.
8. Assist in producing documentation for installations, network topology, and troubleshooting communications hardware or software.
9. Quickly learn new or unfamiliar technologies and products using available documentation and internet resources.

Skills and Qualifications:

• Strong knowledge of computer networks, including DNS and DHCP.
• Excellent troubleshooting skills with a focus on problem resolution.
• Proficient in installing and configuring Microsoft Windows Operating Systems and email client applications.
• Good understanding of computer systems, Windows Servers, and Active Directory in a domain environment.
• Strong communication skills, both verbal and written.
• Ability to multitask effectively in a fast-paced environment.
• Proven problem-solving skills and attention to detail.

Preferred Qualifications:

• Previous experience in a system support or network support role.
• Relevant certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator Associate) are a plus.

Skills:

Cisco Networking Devices Command, Operating System Administration, Computer Network Operations, Systems Management, Network Security Implementation, Network Monitoring,
 

Responsibilities:

1. Tailoring training programs to each dog's temperament and needs.
2. Training dogs for obedience, protection, and specific commands.
3. Identify potential behavioral problems and offer effective solutions to them.

Eligibility:

• Experience in training animals and especially dogs.
• Basic information about the different temperaments and breeds of dogs

Skills:

Training Techniques, Observation Skills, Patience and Persistence,
 

RESPONSIBILITIES:

1. Oversee and manage the end-to-end process of EDI and ERA enrollments with different healthcare payers and insurance companies.
2. Ensure accurate completion and submission of enrollment forms and documentation as required by payers.
3. Maintain and track the status of enrollment applications, follow up with payers on pending enrollments, and resolve any discrepancies or delays in the process.
4. Regularly check and monitor payer portals for updates, changes in payer policies, and new enrollment requirements.
5. Identify and address any issues related to payer rejections or delays in enrollments by communicating with payer support teams.
6. Keep internal teams informed of any critical changes or updates from payers that may affect EDI/ERA transactionsConducts thorough background investigation, research and primary source verification of all components of the application file.
7. Research and stay up-to-date with payer-specific guidelines for EDI/ERA enrollment.
8. Analyze enrollment data to identify potential bottlenecks, improvement areas, and opportunities for optimizing the process.
9. Develop and maintain a database of payer-specific EDI/ERA requirements and ensure timely updates.

Skills:

Communication Skills, Team Motivation, Microsoft Office,
 

Key Responsibilities:

1. Serve as the primary point of contact for assigned clients, addressing inquiries and resolving issues promptly.
2. Build and maintain strong, long-lasting client relationships through regular communication and follow-ups.
3. Understand client needs and objectives to tailor services and solutions effectively.
4. Collaborate with internal teams (sales, marketing, and product) to ensure client requirements are met.
5. Monitor account performance and provide clients with regular updates and reports.
6. Identify opportunities for account growth and work to expand service offerings.
7. Handle escalations and complex client issues with professionalism and urgency.
8. Stay informed about industry trends and competitor activities to provide valuable insights to clients.
9. Maintain accurate records of client interactions and transactions in the CRM system.

Skills:

Handle Outbound Calls, CRM Database Management, Fluent in English,
 

1. Determine current staffing needs and produce forecasts.
2. Develop talent acqustions and hiring plans.
3. Lead employment branding initiatives.
4. Perform sourcing to fill open positions and anticipate future needs.
5. Plan and conduct recruitment and selection processes (interviews, screening calls etc.)
6. Take steps to ensure a positive candidate experience.
7. Assist in employee retention and development.
8. Supervise recruiting team.
9. Organize and/or attend career fairs, assessment centers, or other events.
10. Determine the positions to be filled with internal resources. 
11. Develop the network and create interest through daily social network updates.
12. Implement new recruitment processes and methods.
13. Develop strategic relations with contacts within key associations and university programs to support the sourcing of top student talents.
14. Take part in major industry events.
15. Responsible for the full cycle hiring process; from the search to the signing of the candidate.
16. Carry out negotiations with applicants in compliance with internal compensation guidelines.
17. Lead, assess and motivate the recruitment team
18. Determine, measure, and report key metrics for the recruitment team
19. Carry out all other related tasks
20. Any other task assign by supervisor. 

Skills:

Talent Analytics, Talent Management, Talent Acquisition,
 

1. Interpret medical information such as diseases or symptoms, and diagnostic descriptions and procedures for a given visit in order to accurately assign and sequence the correct ICD, CPT and modifiers.
2. Medical coders are responsible in making sure the assigned codes meet all federal, legal and insurance regulations so service payments are obtained in a timely fashion.
3. Coding professionals primarily have the task of organizing, compiling and translating the medical treatment information recorded by doctors. This could include information about symptoms, observations, treatment procedures, treatment outcomes, medical history etc.
4. Checking medical charts for accuracy and completion
5. Verifying signatures and medical data in computers.
6. Clarifying information or diagnosis by communicating with healthcare providers Utilizing computer software to analyze data.
7. Reviews bulletins, newsletters, and periodicals, and attends workshops to stay abreast of current issues, trends, and changes in the laws and regulations governing medical record coding and documentation.
8. Develop and updates procedures manuals to maintain standards for correct coding, minimize the risk of fraud and abuse, and optimize revenue recovery.
9. Implement and act in accordance with MTBC’s information security and privacy policies.
10. Ensure compliance with information security responsibilities specific to your job role.
11. Protect assets from unauthorized access, disclosure, modification, destruction or interference.
12. Any other task assigned by the supervisor.

Skills:

ICD Coding Knowledge, Medical Terminology, Medical Coding,
 

1. Reviews the approval and termination of professional provider contracts.
2. Ensure the accurate and timely information for the purposes of re-credentialing, data analysis and directory generation.
3. Recommend changes to the credentialing criteria and processes.
4. Maintains all the credentialing and re- credentialing policies and processes to ensure that they are in compliance with and all applicable regulations.
5. Develops and implements departmental goals and objectives with input from staff members.
6. Develops and implements departmental policies and procedures that guide and support the provision of services.
7. Interacts with all customers to ensure prompt and accurate communication as needed to provide service expected and to meet the goals of service.
8. Evaluates problems and develops and implements solutions.
9. Supports, encourages and contributes to the professional growth of all the department employees.
10. Responsible for the continuous assessment and improvement of the quality of care and services provided.
11. Adheres to all compliance & integrity program rules and requirements.
12. Manage all new client account setups, research and development activities.
13. Manage VAS, provider enrollment, claims submission and various other projects for NASD department.
14. Train and guide team members on new challenges in healthcare industry along with keeping a close coordination with providers (clients).
15. Implement and act in accordance with MTBC’s information security and privacy policies.
16. Ensure compliance with information security responsibilities specific to your job role.
17. Protect assets from unauthorized access, disclosure, modification, destruction or interference.
18. Any other tasks assigned by supervisor.
19. Reviews the approval and termination of professional provider contracts.
20. Ensure the accurate and timely information for the purposes of re-credentialing, data analysis and directory generation.
21. Recommend changes to the credentialing criteria and processes.
22. Maintains all the credentialing and re- credentialing policies and processes to ensure that they are in compliance with and all applicable regulations.
23. Develops and implements departmental goals and objectives with input from staff members.
24. Develops and implements departmental policies and procedures that guide and support the provision of services.
25. Interacts with all customers to ensure prompt and accurate communication as needed to provide service expected and to meet the goals of service.
26. Evaluates problems and develops and implements solutions.
27. Supports, encourages and contributes to the professional growth of all the department employees.
28. Responsible for the continuous assessment and improvement of the quality of care and services provided.
29. Adheres to all compliance & integrity program rules and requirements.
30. Manage all new client account setups, research and development activities.
31. Manage VAS, provider enrollment, claims submission and various other projects for NASD department.
32. Train and guide team members on new challenges in healthcare industry along with keeping a close coordination with providers (clients).
33. Implement and act in accordance with MTBC’s information security and privacy policies.
34. Ensure compliance with information security responsibilities specific to your job role.
35. Protect assets from unauthorized access, disclosure, modification, destruction or interference.
36. Any other tasks assigned by supervisor.

Skills:

MS Excel, Data Analytics, Billing Process Knowledge,
 

RESPONSIBILITIES:

1. Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
2. Write well-designed, testable code.
3. Troubleshoot, debug and upgrade existing systems.
4. Experience with Scrum/Agile development methodologies.
5. Working closely with clients and cross-functional departments to communicate project statuses and proposals.
6. Ability to work on micro-services architecture.

Skills:

ASP.Net, MVC.Net, C, #Angular,
 

We are looking for a ‘Knowledge Management Specialist’ to join our Knowledge Management function at CareCloud. The Knowledge Management Specialist will be primarily responsible for creation, compiling and sharing of knowledge to our project teams and clients. The candidate will be responsible for leveraging their passion for research and knowledge via creating, collating, organizing and disseminating knowledge across the organization and our client base. He/She will be required to work closely with various teams based in the United States and Pakistan to prepare and share product manuals, user guides, release notes and learning materials.

Responsibilities:

1. Create, maintain and develop CareCloud’s knowledge infrastructure.
2. Maintain & update our knowledge bases including SharePoint sites and Salesforce Knowledge Campus.
3. Ensure our knowledge assets are brand compliant, comprehensive, error-free and usable.
4. Maintain and share best practices across CareCloud offices, teams and groups.
5. Engage with various stakeholders across product, IT, sales and client support to ensure a comprehensive knowledge base for CareCloud’s product suite.
6. Disseminate information regarding product enhancement and bug fixes to our clients with comprehensive and useable release notes.

Requirements:

• A self-organized and disciplined person with the ability to work with little guidance or direction.
• Ability to work in a fast-paced and rapidly changing environment
• Good interpersonal and communication skills (written and verbal)
• Ability to collaborate with stakeholders across geographies
• Strong work ethics, quality focused mindset and attention to detail. 
• Experience with MS Office Suite & maintaining knowledge sites.
• Familiarity with healthcare IT sector, a plus (but not mandatory).

Skills:

MS Office Suite, Aseptic Technique Knowledge, Share Point,
 

1. Provide advice and assistance to senior management in the planning, implementation, and evaluation of existing Networks and their security.
2. Installs, configures, and deploys server hardware and software, including operating systems, applications, and patches to support and maintain effective network service operations.
3. Supports, troubleshoots, repairs, and maintains server issues and security for enterprise and large-scale applications.
4. Manages, deploys, configures, and maintains servers in a virtualized and traditional environment.
5. Assists in creating scripts to monitor systems, diagnostics, resolve issues, and automate routine tasks.
6. Provides support for device management including image development, mobile device management, application packaging and deployment.
7. Configures systems for high availability including strategies for back-up and recovery, failover, load balancing, and full redundancy.
8. Installs server hardware and components such as disks, memory, and other components, models and tests changes to production systems.
9. Analyzes and resolves issues, gathers information to identify needs, and evaluates systems and network requirements.
10. Diagnoses and resolves complex software, server, and networking issues.
11. Creates, and maintains written and verbal procedures; prepares written technical documentation, training material, standards, reports, and other documents as assigned.
12. Evaluate systems and alternate solutions, develop functional specifications, standards, and requirements for hardware and software purchase and design to ensure optimum system and end-user performance, makes recommendations for changes and additional services.
13. Trains and guides team, provides general networking, computer, and other technology support as needed. Prepares and maintains a variety of records and reports related to assigned activities; provides special reports as requested by various departments.
14. Provide after-hours support for Infrastructure emergencies as well as occasional weekend maintenance.

Skills:

Microsoft SCCM, DNS, Hyper V,
 

We are looking for an experienced Senior QA Engineer to lead the quality assurance testing of complex web and mobile applications. This role is for a seasoned professional with a deep understanding of testing methodologies and automation tools. The ideal candidate will demonstrate leadership qualities and the ability to mentor junior QA Engineers, driving our team towards innovative solutions in healthcare technology.

Essential Duties and Responsibilities:

1. Work independently and collaboratively with a team of QA Engineers to ensure releases go smoothly and with no defects.
2. Analyze software requirement specifications (SRS) to understand client requirements.
3. Coordinate & communicate with Lead/Manager in case of any query or clarifications required regarding SRS or customer requirements.
4. Provide realistic estimates for all the assigned tasks.
5. Plan, design, and execute manual test cases in accordance with SRS.
6. Author and maintain automated tests in accordance with SRS.
7. Ensure signoff from development team before initiating QC process.
8. Ensure deployment of system/application in the QC environment for testing.
9. Perform tests and ensure error free and bug free products/ application.
10. Report and communicate bugs/errors to the relevant team through error reporting tools.
11. Re-test the product/application after resolution of errors/bugs by the developers.
12. Deliver tested application to Lead/Manager and communicate if any remaining issues needed to be resolved.
13. Properly document all the errors/bugs reported and corrective actions taken.
14. Exceed client’s requirement by always meeting set quality standards.
15. Ensure In-time logging of Actual Work Hours and update tasks status on Task Management Tools.
16. Perform peer review of other QA team member’ work and suggest improvements to achieve quality.
17. Train, guide and support the other QA team members.
18. Acquire more domain knowledge, improve skill set, learn new tools and technologies.
19. Ensure compliance with all established processes.

Required Knowledge, Skills and Abilities:

• Solid experience with test automation frameworks like Selenium, Playwright, or Appium
• Good experience with JavaScript or Java for test automation creation
• Understanding of software release process, particularly agile methodologies.
• Experience in testing web-based client-server systems, web services, and mobile apps.
• Experience with all types of software testing (Functional, Non-functional, Regression, System, User Acceptance, usability testing, security testing and Performance testing.
• Solid experience with SQL databases and queries. Experience with No-SQL databases and queries a plus.
• Expert in Black box, End to End testing & test planning, designing, and execution.
• Highly motivated individual able to understand complex software and learn quickly.
• Detail-oriented with strong organizational skills.
• Able to multitask in fast-paced environment.
• Excellent communication (written & verbal) skills.
• Aptitude to learn and understand new and emerging technologies.
• Good analytical and problem-solving skills and able to train others.

Skills:

Postman, Appium, Playwright,
 

Responsibilities:

1. Conduct in-depth research on federal and state laws/regulations, evaluating their applicability to the Company’s services and processes.
2. Prepare detailed memoranda on a range of legal propositions, providing insights and recommendations.
3. Vet and review various contracts applicable in both US and Pakistan jurisdictions.
4. Assist in handling legal matters referred from HR and Admin Departments.
5. Collaborate with cross-functional teams to address legal concerns.
6. Collaborate with stakeholders to ensure contract compliance and mitigate legal risks.
7. Collaborate effectively with senior members of the Legal Department in the US and Pakistan.
8. Assist senior counsel in the effective prosecution of litigation matters in both the US and Pakistan.
9. Prepare policies aligning with controlling laws/regulations.

Requirements:

• Possess a Law degree.
• Knowledge of US laws, legal frameworks, rules, and regulations.
• Demonstrate exceptional research skills, especially in legal online databases.
• Comfortable working in late evening to midnight shifts.
• Exhibit excellent written and verbal communication skills.
• Ability to effectively present complex legal concepts in both written and verbal communication.

Skills:

End to End Sales, Research Skills, Legal Framework, US Laws,
 

1. The Clinical Analyst will leverage their clinical background and experience to develop clinical content for structured data templates using current evidence-based guidelines along with recommendations from stakeholders and will help drive the organizational initiatives by bringing their clinical quality expertise into the product, maintaining documentation, and ensuring successful outcomes of all the initiatives they’re involved in.
2. Duties also include researching clinical content related issues, applying changes to content related issues, participation in all phases of product quality assurance, problem solving and assisting with training internal and external stakeholders. 
3. Develop, edit, and/or review clinical content for key disease states and specialties and client focused areas
4. Develop, edit, and/or review patient educational content for care plans
5. Update and revise clinical content based on client needs to improve quality outcomes and patient engagement
6. Partner with clients to develop and customize care plan content when clinically appropriate
7. Work cross-functionally with internal Care Cloud teams to ensure successful patient engagement and client performance management experience
8. Build strong relationships with internal teams and client stakeholders
9. Ensure Care Cloud and its customers are meeting agreed upon deadlines and milestones
10. Support user test plans for clinical content
11. Continuously improve content quality based on feedback

Requirements:

• Doctor of Physical Therapist (DPT)
• This is onsite position

Skills:

Clinical Consultation, Clinical Data, Patient Dealing,
 

You will be responsible for ensuring that healthcare providers and facilities are properly credentialed with commercial insurance and government payers.

1. Ability to work independently and collaboratively with cross-functional teams.
2. Strong Communication, interpersonal, and problem-solving skills.
3. Proficient in using Microsoft Office suite.

Skills/Tools:

• Skills (soft skills and/or technical skills)
• Specific knowledge - MS Office.
• Personal qualities and attributes - Well Disciplined, Learning aptitude, Pressure Handling, Team Player
• Languages - English (written and Spoken)

Skills:

Team Player, MS Office, End to End Sales,
 

We are looking for a Senior Oracle Developer with a minimum of 5 years of experience to lead the design and development of our financial BI systems. The ideal candidate will have a strong background in Oracle EBS R12 architecture, with expertise in the Financials schema. They should possess advanced skills in PL/SQL, SQL, and Oracle APEX, and have experience in front-end and back-end design focusing on performance scalability.

Key Responsibilities:

1. Design and develop financial BI systems using Oracle EBS R12 architecture and Oracle APEX.
2. Utilize advanced PL/SQL and SQL skills to optimize database performance and data retrieval processes.
3. Led the frontend and backend design of financial applications, ensuring scalability and performance.
4. Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
5. Design and develop reports using BI Publisher for financial reporting and analysis.
6. Provide technical guidance and mentorship to junior developers.
7. Conduct research to identify and implement innovative solutions for technical challenges.
8. Independently handle assignments from inception to completion, ensuring high-quality deliverables within specified timelines.

Skills:

Oracle EBD R12, BI Publisher, PLSQL, Oracle E-Business Suite, Oracle Application Express,
 

We are seeking an experienced DevOps Engineer to join our dynamic team. This role involves daily support for internal teams, focusing on cloud infrastructure using AWS services, with a specific emphasis on EKS and containerized applications. You will participate in a migration project to EKS, utilizing tools such as Terraform, GitHub Actions, and ArgoCD to create and maintain automated build and deployment pipelines.

Key Responsibilities:

Collaboration and Support:

1. Work independently and collaboratively with DevOps Engineers and Software Engineers to ensure smooth code releases.
2. Analyze data for improvements and optimizations.

Continuous Improvement:

• Build and maintain continuous integration and continuous delivery (CI/CD) pipelines.
• Stay current with new and emerging technologies, offering technical direction and creative solutions.

Innovation and Design:

• Propose out-of-the-box ideas to improve system performance and stability.
• Collaborate on infrastructure design decisions.

Automation and Monitoring:

• Automate deployment, management, and health monitoring of infrastructure and applications.
• Author and maintain Terraform code managing our cloud infrastructure.

On-Call Support:

• Participate in an on-call production support rotation.

Qualifications:

Experience and Skills:

1. Delivered and supported commercial, enterprise software.
2. Extensive experience deploying applications and services to AWS & GCP using CI/CD technologies and operational monitoring tools.
3. Strong understanding of both development and operational support.
4. Proficient in scripting and programming languages (e.g., Node.js, Python, Bash).
5. Goal-oriented, self-motivated, and successful in a fast-paced, dynamic environment.
6. Excellent written and verbal communication skills.
7. Innate ability to solve tough production problems and demonstrate issue resolution.
8. Can-do attitude with a proactive approach to problem-solving.
9. Detail-oriented with strong organizational skills.
10. Aptitude for learning and understanding new and emerging technologies.

Technical Stack:

• Kubernetes and Docker
• Terraform
• GitHub Actions or similar tools (e.g., Bamboo, Jenkins, Azure DevOps)
• AWS managed databases and caching services (e.g., RDS, ElastiCache)
• Passenger or NGINX webserver
• ArgoCD
• Datadog or New Relic
• Grafana
• CloudWatch
• Kibana

Education and Experience:

• Bachelor of Science degree in Computer Science or similar field.
• 2-3 years of hands-on software development experience.
• Experience designing and developing cloud-based applications using managed services.
• Experience with Agile development practices.
• 2-3 years in a Systems Administration/Infrastructure Automation or DevOps Engineer role.
• Preferred experience with AWS/GCP.

Skills:

Azure, Jenkins, Bamboo, GitHub, Docker, Kubernetes, Elasticache, RDS, Terraform,
 

We are seeking an experienced Senior Software Engineer to contribute to all phases of the software development lifecycle. The ideal candidate will have extensive experience in ASP.NET, Web Forms, AWS development, and a strong foundation in object-oriented design and analysis. Excellent troubleshooting and communication skills are essential for this role, especially when collaborating with our overseas staff.

Key Responsibilities:

Software Development:

• Develop and maintain web applications using ASP.NET and Web Forms.
• Integrate services in C#/.NET applications.
• Contribute to all phases of the software development lifecycle.

Coding and Design:

• Write simple, clean, and efficient code.
• Apply sound knowledge of object-oriented design and analysis.
• Optimize SQL queries and stored procedures for performance.

Collaboration and Communication:

• Communicate effectively with overseas staff.
• Participate in Agile/Scrum development processes.
• Use version control systems such as GitHub or Azure DevOps.

Troubleshooting and Problem Solving:

• Provide excellent troubleshooting support.
• Exhibit a problem-solving attitude and analytical mind.

Qualifications:

Educational Background:

• Bachelor’s degree in Software Engineering, Computer Science, or a related field.

Technical Skills and Experience:

• 4-5 years of experience in ASP.NET, Web Forms, and AWS development.
• Proficiency in C#, SQL Server, SQL queries, stored procedures, and query optimization.
• Experience with MVC, SOAP, and RESTful web services/Web API.
• Familiarity with Agile/Scrum methodologies and tools like JIRA.

Soft Skills:

• Strong passion for writing clean and efficient code.
• Excellent troubleshooting and communication skills.
• Analytical mind and a problem-solving attitude.

Technical Proficiency:

Languages and Frameworks:

• C#
• ASP.NET
• Web Forms

Platforms and Tools:

• AWS
• SQL Server
• Version Control Systems (e.g., GitHub, Azure DevOps)
• MVC
• SOAP and RESTful Web Services / Web API

Methodologies:

• Agile/Scrum

Skills:

MVC, RESTful APIs, Rest Ful WebServices, SQL Server, Web FormsASP.Net, C, #Angular, Scrum, Agile, GitHub, Azure, AWS,
 

We are seeking a highly skilled Assistant Manager of Internal Audit who can perform comprehensive financial statement analyses, demonstrate expertise in IFRS and US GAAP, and possess excellent reporting and presentation skills. The ideal candidate will work during evening hours to meet the needs of our global operations.

Key Responsibilities:

1. Conduct detailed financial statement analyses to identify trends, variances, and areas for improvement.
2. Ensure compliance with IFRS and US GAAP in all financial reporting.
3. Prepare clear, concise, and comprehensive audit reports.
4. Present audit findings and recommendations to senior management and stakeholders.
5. Collaborate with various departments to ensure audit recommendations are implemented effectively.
6. Perform risk assessments and develop audit plans to address identified risks.
7. Maintain up-to-date knowledge of auditing standards, regulations, and industry best practices.
8. Work during evening hours to align with the needs of global operations.

Qualifications:

Education and Certification:

• ACCA with completed articles.

Experience and Skills:

• Strong financial statement analysis skills.
• Excellent understanding of IFRS and knowledge of US GAAP.
• Proficiency in audit methodologies and tools.
• Exceptional communication skills, including excellent reporting and presentation abilities.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Flexibility to work during evening hours.

Skills:

End to End Sales, Audit Methodoly, Financial Analysis, US GAAP, IFRS,
 

1. Building and maintaining relationships with clients and key personnel within practices.
2. Conducting business reviews to ensure clients are satisfied with their products and services.
3. Responding to the clients queries and provide them with adequate technical and domain training of the applications.
4. Letting customers know about other products the company offers.
5. Achieving client relationship targets and KPI’s as set by the Head of Department.
6. Working closely with Account Managers and other departments.
7. Escalating and resolving areas of concern as raised by clients.
8. Updating the CRM and ensuring account managers are aware of changes within clients.
9. Alerting the sales team to opportunities for further sales within key clients.
10. Carrying out client satisfaction surveys and reviews.
11. Passing leads to the sales team and following up on progress.
12. Liaising with internal departments to ensure client needs are fulfilled effectively.

Skills:

Client Orientation, Client Contact Skills, Client Acquisition Skills, Manage Client Relationships,
 

We are seeking an experienced iOS Developer to develop and maintain applications for various iOS devices. The ideal candidate will focus on creating robust and high-quality iOS applications and integrating them with back-end services. You will work closely with other engineers and developers on different infrastructure layers. A strong commitment to collaborative problem-solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:

1. Translate designs and wireframes into high-quality code.
2. Design, build, and maintain high-performance, reusable, and reliable code.
3. Ensure optimal application performance, quality, and responsiveness.
4. Identify and resolve bottlenecks and bugs.
5. Maintain code quality, organization, and automation.
6. Perform unit testing for code robustness, covering edge cases, usability, and general reliability.
7. Collaborate with cross-functional teams to achieve company objectives.

Skills & Qualifications:

• Minimum 3+ years of proven experience in iOS app development.
• Proficient in Swift, SwiftUI, and optionally Objective-C, with experience in Cocoa Touch.
• Understanding of different architectural patterns such as MVC, MVP, and MVVM.
• Experience with offline storage, threading, and performance tuning.
• Familiarity with RESTful APIs for connecting iOS applications to back-end services.
• Hands-on experience with API development using .Net/.Net Core is a plus.
• Knowledge of other technologies and adherence to UI/UX standards.
• In-depth understanding of Apple's design principles and interface guidelines.
• Familiarity with low-level C-based libraries is advantageous.
• Experience with performance and memory tuning tools.
• Familiarity with cloud messaging APIs and push notifications.
• Proficient in code versioning tools, such as Git and Azure DevOps.
• Familiarity with CI/CD processes and release isolation models.
• Knowledge of unit testing methodologies and frameworks.

Skills:

App Store, iPhone Application, iOS APIs, iOS SDK, iPhone Applications, iOS Development, iOS, Mobile Phone App Development, Apple Development, iOS App Knowledge,
 

We are seeking a dedicated Equity Research Analyst to join our team, focusing on Care Cloud. The ideal candidate will conduct comprehensive equity research, evaluate stock performance, and analyze financial and competitive positioning in the healthcare technology sector.

Responsibilities:

1. Conduct detailed equity research of CareCloud, evaluating stock performance, financial, and competitive positioning.
2. Assess risks that may impact CareCloud’s stock, including regulatory changes, market volatility, and company-specific factors.
3. Develop robust models for short-term and long-term share price forecasting based on market trends, financial indicators, and global economic conditions.
4. Prepare detailed reports and presentations to communicate findings and recommendations to stakeholders.
5. Stay updated on industry trends, economic factors, and regulatory developments affecting the healthcare technology market.

Education:

Bachelor's or Master’s degree in Finance, Accounting, Economics, Business Administration, or a related field from a reputable institution.

Certifications:

• CFA, ACCA, or similar qualifications are preferred.

Skills:

Financial Modeling, Financial Analysis, Configuration Switches, Stock Analyzes,
 

Key Responsibilities:

1. Perform beauty services including threading, waxing, bleach, hair cutting, manicure, pedicure, hair dyeing, facials, cleansing, polishing, and exclusive makeup applications.
2. Ensure all tools and equipment such as scissors, combs, and clippers are thoroughly cleaned and sterilized after each use.
3. Maintain accurate records of employees availing the services.

Requirements:

• Proven experience in beauty services and treatments.
• Strong knowledge of beauty products, techniques, and tools.
• Excellent customer service and interpersonal skills.
• Attention to detail and commitment to hygiene standards.

Skills:

Haircut Design, Beauty Care, Dyeing Skills, Waxing Skills,
 

We are seeking a highly skilled and motivated Software Engineer to join our dynamic development team. The ideal candidate will have strong experience in developing, testing, and maintaining software applications using a variety of technologies including C#.NET, ASP.NET/MVC, Angular, and JavaScript frameworks. This role will focus on designing scalable Web APIs, web services, and AI solutions while collaborating with cross-functional teams to deliver innovative software features.

Key Responsibilities:

1. Develop, test, and maintain software applications using C#.NET, ASP.NET/MVC, Angular, and related technologies.
2. Design, build, and implement scalable Web APIs, web services, and AI methodologies to enhance functionality and user experience.
3. Collaborate with product managers, designers, and other development teams to define, design, and deliver new features.
4. Write clean, efficient, and maintainable code using JavaScript, jQuery, HTML, and CSS.
5. Manage database development and optimization tasks using MS SQL Server.
6. Document software functionality and ensure clarity for stakeholders and team members.
7. Utilize version control systems like Git for effective code management and collaboration.
8. Participate in an Agile/Scrum development environment, using JIRA for task management and project tracking.
9. Conduct code reviews to ensure adherence to quality standards, best practices, and team guidelines.
10. Troubleshoot and resolve technical issues across the software development lifecycle.
11. Mentor junior developers, providing technical guidance and fostering growth within the team.

Stay up to date with the latest industry trends and emerging technologies to continuously improve skills and software solutions.

Skills and Qualifications:

Preferred Qualifications:

• Proficiency in C#.NET, ASP.NET/MVC, and Angular.
• Experience in designing and developing Web APIs and Web Services.
• Solid knowledge of AI methodologies and how they can be implemented in software solutions.
• Strong skills in JavaScript, jQuery, HTML, and CSS for front-end development.
• Experience in managing and optimizing databases using MS SQL Server.
• Familiarity with JIRA and experience working in an Agile/Scrum environment.
• Proficient with version control systems, particularly Git.
• Strong problem-solving skills with the ability to troubleshoot complex issues and provide solutions.
• Excellent communication skills to collaborate with cross-functional teams and stakeholders.
• Ability to mentor and provide guidance to junior developers.
• A passion for continuous learning and staying current with new technologies and development practices.
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Experience working in cloud-based environments (AWS, Azure, etc.).
• Familiarity with DevOps tools and practices.
• Knowledge of front-end frameworks such as React or Vue.js.

Skills:

jQuery, C, #ASP.net, Javascript, Software Development, Software Development Tools Command,
 

1. Handle Inbound and Outbound calls with Medical Insurance companies.
2. Communicate with insurance companies for all types of related queries.
3. Handle patient eligibility, benefits, and authorization verification project.
4. Communicate with insurance companies while adhering to the Information security guidelines.
5. Accomplish assigned tasks according to the priority set by the Team Leader/ Supervisor.
6. Ensures and provides quality service to both internal and external entities.
7. Provide daily signoff to Team leader/ Supervisor at day end.
8. Shift duration is 9 hours a day and 5 days a week.

Skills & Tools:

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Ability to prioritize tasks and organize workflow
• Industry Knowledge & Expertise
• Healthcare IT
• Team-oriented, Engaged, and Highly Collaborative
• Influence & Persuasion

Skills:

Customer Handling, Communication Skills, Fluent in English,
 

RESPOSNIBILITIES:

1. Compliance to fraud risk assessment and ensure its implementation throughout the organization.
2. Performed receivables audit and preparing age analysis for different customers.
3. Understanding and documenting the existing business processes and preparation of control matrixes, GAP analysis and remediation plan.
4. Complete grip on SOX404 implementation throughout the organization including its testing and then reporting.
5. Designing and implementing the controls for different IT based modules (like; Inventory management system, Payroll module, Provident fund module etc.)
6. Control testing of Oracle Reports including testing of automated procedures.
7. Preparing different internal audit reports on company operations.
8. Highlighting the needs to improve work methodology for gaining efficiency and reporting the same to Manager Internal Audit and General Manager.
9. Customer’s contracts verification and sending confirmations to receive Client’s confirmation due to unavailability of contract or difference in rates of MTBC and other acquisitions.
10. Review & Circle up activity of SEC filing 10Q for each quarter and 10K as part of year end activity and activity of shares issuance documents.
11. Surprise policy compliance audits of different departments.
12. Various analysis to be performed as per Management and supervisor’s requirement e.g. Electric Audit, meal and fuel cost analysis, Employee Store cost analysis, MTBC indoor pharmacy Audit. Comparison of stationary, office supplies, pantry items with Metro and CSD, Employee store vendor analysis etc.
13. Going through all the phases of implementation of new Accounting Standards as if we successfully implemented ASC 606, revenue recognition and complete testing of Contract Asset as result of new accounting standard.
14. Quarterly verification of Contracts Asset including its cutoff procedures.
15. Verification of financial data of MTBC given by any other organization on quarterly basis.
16. Supervising the Internal Audit team and allocating them any new task.
17. Verification of procurement cases and Provident.
18. Verification of Monthly payroll.
19. Protect assets from unauthorized access, disclosure, modification, destruction or interference.

REQUIREMENT:

• Candidate must have minimum 5 Years of experience in relevant field.
• Should be CA or ACCA (Finalist)
• Should have excellent interpersonal skills
• Should have working technical skills (MS Office, MS Word & MS Excel)
• Should have excellent command on; Enterprise Risk Management, Audit Planning, Full Audit LifeCycle, Local Tax Laws
• Should have experience of leading team

Skills:

MS Word, MS Excel, Audit life cycle, Audit Planning, Enterprise Risk Management, Communication Skills,
 

1. Manage the full recruitment cycle, including sourcing, screening, interviewing, and hiring candidates.
2. Attract top talent through various channels, such as job boards, social media, networking events, and referrals.
3. Review and analyze resumes to identify qualified candidates and maintain a pipeline of potential candidates for future opportunities.
4. Conduct interviews and assessments to evaluate candidates' skills, qualifications, and cultural fit.
5. Coordinate and schedule interviews with hiring managers and candidates, ensuring a smooth and efficient recruitment process.
6. Collaborate with hiring managers to understand staffing needs and develop job descriptions that accurately reflect requirements and expectations.
7. Contribute to the continuous improvement of recruitment processes and procedures to enhance efficiency and effectiveness.

Skills:

Communication Skills, Employee Relations Management, Analytical Skills, HR Metrics,
 

Key Responsibilities:

1. Design, implement, and manage CI/CD pipelines for applications hosted on IIS Servers.
2. Monitor and enhance server performance, ensuring high availability and reliability.
3. Automate configuration management and deployment processes for IIS-based environments.
4. Collaborate with development, QA, and IT teams to ensure smooth delivery pipelines.
5. Troubleshoot and resolve server and application issues promptly.
6. Maintain security standards and compliance across the infrastructure.
7. Create and maintain documentation for system configurations, processes, and best practices.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in DevOps roles with a focus on IIS Server environments.
• Strong expertise in Windows Server, PowerShell scripting, and deployment automation.
• Proficiency in .NET development and its integration with IIS Servers.
• Familiarity with CI/CD tools (e.g., Jenkins, Azure DevOps, GitLab CI/CD).
• Solid understanding of networking, load balancers, and web server configurations.
• Experience with monitoring tools (e.g., New Relic, Nagios, or equivalent).
• Knowledge of containerization and orchestration tools is a plus (e.g., Docker, Kubernetes).
• Excellent problem-solving and communication skills.

Skills:

DotNet, Kubernetes, DOCKER, CI, CD, Gitlab, Azure DevOps, Jenkins, IIS Server,
 

1. Effective monitoring of all cameras
2. In case of any unserviceability, immediately inform the concerned department and get the system back online.
3. Provide efficient and accurate responses to emergency situation
4. Timely communication to manager admin, security staff, CCTV section in charge, and/or concerned department(If any) regarding any unusual situation
5. Keep a record of all emergency cellular phones available in the control room
6. To make sure cameras are operated by concerned staff only, unauthorized operation of the CCTV system will strictly be prohibited
7. Proper handling/taking over of shift duties.

Skills:

Surveillance Monitoring, Digital Surveillance System Command, Surveillance Detection, Security Plan Preparation,
 

• Regularly inspect facility, equipment, food, and materials according to the standard.
• Develop efficient inspection procedures.
• Monitor staff during daily operations to ensure compliance.
• Regularly train and correct staff on procedures.
• Provide comprehensive training to new staff members.
• Coordinate with sanitation staff to optimize sanitation protocol.
• Document findings and report to facility management.
• Regularly review food safety regulations to keep the facility in compliance.
• Analyze and correct causes of incidents.
• Collaborate with management in the development of new standards.
• Research industry best practices and implement procedures to improve the quality of our food.
• Coordinate with third-party inspection agencies for necessary inspections.

Skills:

Hygiene Standards, Food Processing, Food Safety Management, System, Food Security,