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We are looking for a Database developer having hands on experience with database designing, Database programming, complex queries writing, performance and query optimization. He will work with other developers for optimizing DB Statements as necessary and establishing best practices.

Responsibilities:

Maintaining and developing new database objects (tables, packages, procedures, functions, views etc.) by following Database standards

1. write complex queries, refactor existing procedures, tuning and schema refinement
2. Develop and maintain database ER Modeling and data dictionaries
3. Understanding of existing and new business processes
4. Evaluate existing database and recommend improvements for performance efficiency.
5. Develop best practices for database design and development activities.
6. Refine and automate regular processes, track issues, and document changes
7. Ensure data quality and integrity in databases
8. Independently analyse, solve, and correct issues in real time, providing problem resolution end-to-end.
9. Provide quick and quality work for critical production systems.
10. Share domain and technical expertise, providing technical mentorship and cross-training to other peers/team members.

Skills:

• Development experience required in Oracle
• Strong SQL experience and Proficient in writing and optimizing SQL statements
• Create complex functions, scripts, stored procedures and triggers to support application development.
• Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools
• Sound knowledge of performance optimization, indexing & Partitioning
• Experience in designing and maintenance of Database Modeling (ER-Win Data Modeler, Toad Data Modeler etc.)
• Strong knowledge of ORDBMS/RDBMS
• Excellent written and verbal communication
• Ability to organize and plan work independently
• Ability to work in a rapidly changing environment
• Ability to multi-task and context-switch effectively between different activities and teams
• Knowledge /experience in other relational databases will be a plus point

Skills:

Oracle Database Development, Database Modeling, SQL,
 

We are looking for a highly skilled and organized Executive Assistant reporting to top-tier management. The ideal candidate must have exceptional expertise in creating professional PowerPoint presentations with exceptional writing skills and possess excellent presentation skills. This role requires high-level administrative support, confidentiality, and the ability to manage daily tasks.

Key Responsibilities:

1. Prepare high-quality PowerPoint presentations for internal and external use.
2. Demonstrate excellent English writing skills to draft reports, memos, and other business correspondence.
3. Organize and coordinate meetings, including preparing agendas and taking minutes.
4. Manage the CEO’s calendar, appointments, and travel arrangements.
5. Handle sensitive information with confidentiality and discretion.
6. Facilitate effective communication between the top-tier management and internal/external stakeholders.
7. Prepare reports, drafts, and other correspondence on behalf of the top-tier management.

Required Qualifications and Skills:

• Master or Bachelor Degree Business Administration, or B.Com from reputed University/Institute.
• Proficiency in Microsoft Office, especially PowerPoint.
• Excellent organizational, time management, and multitasking skills.
• Strong verbal and written communication skills.
• Ability to work under pressure and meet deadlines.

Skills:

Presentation Skills, Drafting Skills, Coordination Skills,
 

1. Develops software solutions by studying information needs, conferring with Business Team, studying systems flow, data usage, and work processes, investigating problem areas, and following the software development lifecycle.
2. Write efficient code based on feature specifications
3. Develop user interfaces
4. Perform unit tests
5. Manage Team
6. Participating in application design activities

Required Qualifications:

• Must have 6 Years of Experience for Snr. Software Engineer with a reputed IT organization
• Experience building Java EE applications
• Familiarity with Object-Oriented Design (OOD)
• Good knowledge of popular Java frameworks like JSF and Spring MVC
• Hands on experience with Java applications, high-availability applications, Web-based applications, JSF, Hibernate, Spring, Oracle SQL, SOA, Primefaces, Spring AOP, using Oracle database in a Linux environment will be plus.
• Complete knowledge of Java Architecture, Java Design Pattern and Software Development Lifecycle.
• Problem-solving skills
• Communication Skills
• Leadership and Teamwork Capabilities
• Ability to manage changing priorities and deadlines

Skills:

Java Enterprise Edition, Web Based Application, Spring Framework, JSF, OOD,
 

1. Evaluating business processes, anticipating requirements, uncovering areas for improvement
2. Develop solutions.
3. Conduct meetings and presentations to share ideas and findings.
4. Gather critical information from meetings with various stakeholders and produce useful reports.
5. Develop project plans.
6. Building and maintaining relationships with key stakeholders.
7. Identifying and capitalizing on improvement opportunities.
8. Identifying innovative ways to increase customer satisfaction.
9. Evaluating the performance of project teams to ensure that targets and deadlines are met.
10. Acting as a liaison between business and IT groups.
11. Supervising the design of new products and evaluating how these will perform on the market.
12. Creating monthly performance reports.
13. Making UML diagrams including swim lanes, activity diagrams, DFDs and Sequence diagrams.

Requirement:

• Proven experience as a business analyst.
• Proven training in Business Process Modeling.
• Proficiency in MS Office (MS Word, Excel, PowerPoint).
• Knowledge of Microsoft Visio and Access is advantageous.
• The ability to handle multiple projects in a fast-paced environment.
• Effective communication and leadership skills.
• Excellent problem-solving and analytical skills.
• Good written and verbal communication skills.
• Good report writing skills.

Skills:

Business Analysis, Business Strategies, Fluent in English, Communication Skills,
 

The Training Manager in PRAL is responsible for designing, implementing, and managing training programs that enhance technical skills, productivity, and overall performance of employees. The role involves assessing the needs of the software development teams, creating training programs that address both technical and non-technical skills, and ensuring continuous professional development to align with organizational goals and technology trends.

Key Responsibilities:

Training Needs Assessment:

• Collaborate with department heads (Software Development, Product Management, Quality Assurance, etc.) to identify technical and non-technical skill gaps.
• Conduct regular assessments to determine the learning needs of the development teams and other technical departments. 

Program Development & Implementation:

• Design, develop, and deliver training programs for various audiences, including developers, testers, and project managers, focusing on new technologies, programming languages, and development methodologies.
• Ensure that all training programs are aligned with the latest industry standards and software development practices (e.g., Agile, DevOps, Continuous Integration). 

Onboarding Programs:

• Develop and manage comprehensive onboarding programs for new hires, ensuring they are equipped with the knowledge and tools necessary to succeed within the company.
• Integrate company-specific software tools, processes, and best practices into the training curriculum.

Technical Training Delivery:

• Facilitate instructor-led training sessions, workshops, and e-learning modules on subjects such as coding standards, version control, testing frameworks, software architecture, and development tools.
• Utilize internal subject matter experts (SMEs) and external vendors for delivering specialized technical training.

Curriculum Design:

• Design learning paths tailored to different levels (junior developers, senior engineers, team leads) to ensure career growth and technical proficiency.
• Create course materials, documentation, and resources that address the practical needs of employees, such as hands-on coding exercises, real-world scenarios, and case studies.

Learning Management System (LMS) Administration:

• Oversee the administration and management of the Learning Management System (LMS), ensuring that all training materials, courses, and employee progress are tracked and accessible.
• Implement self-paced and blended learning options through online platforms.

Evaluation and Improvement:

• Evaluate the effectiveness of training programs by gathering feedback, monitoring performance improvements, and measuring the return on investment (ROI) through key performance indicators (KPIs).
• Continuously update training content based on technological advancements and employee feedback.

Team Development & Leadership:

• Guide and mentor the training team (if applicable), providing leadership to instructional designers, facilitators, and coordinators.
• Build relationships with software development teams to understand their evolving needs and tailor training programs accordingly.

Vendor and External Resource Management:

• Identify and engage with external training providers, online courses, and certification programs (e.g., AWS, Microsoft, Google Cloud) to enhance technical learning opportunities.
• Manage relationships with external trainers and consultants to bring additional expertise to the organization.

Budget Management:

• Manage the budget for the training department, ensuring efficient use of resources and negotiating with external vendors for cost-effective training solutions.

Qualifications:

1. Master’s degree in Computer Science, Information Technology, Human Resources, or a related field. Must have certifications to related field.
2. 5+ years of experience in a training and development role, with at least 2 years in the technology/software development industry.
3. Strong understanding of software development methodologies (Agile, Scrum, DevOps, etc.) and technical tools (e.g., Git, Docker, Jira, etc.).
4. Experience with programming languages and software development tools is a plus (Python, Java, JavaScript, etc.).
5. Familiarity with instructional design models and e-learning technologies.
6. Excellent communication, presentation, and organizational skills.

Desired Skills:

• Certifications in instructional design, training, or specific software technologies (e.g., AWS, Azure, DevOps).
• Experience in developing e-learning content and managing LMS platforms.
• Strong project management skills, with the ability to manage multiple training initiatives simultaneously.
• Ability to work cross-functionally with technical and non-technical teams.

Skills:

Training Management, Devops, Training Development, Training Analysis,
 

We are looking for an experienced Full Stack Angular and .NET Developer to join our dynamic team. As a Full Stack Developer, you will play a key role in designing, developing, and maintaining high-quality web applications. You will be responsible for building scalable, user-friendly web interfaces, developing and integrating APIs, and optimizing applications using the latest technologies.

Responsibilities:

Frontend Development:

1. Design, develop, and implement user interface components using Angular best practices.
2. Write clean, efficient code in JavaScript, TypeScript, HTML, and CSS.
3. Collaborate with UI/UX designers, backend developers, and project managers to deliver exceptional user experiences.
4. Conduct testing and debugging to ensure performance and stability.
5. Optimize application responsiveness and speed.
6. Develop reusable components and libraries.
7. Stay current with Angular trends and technologies.
8. Troubleshoot and resolve frontend-related issues.
9. Backend Development (.NET):
10. Develop and maintain RESTful APIs and backend services using .NET Core and ASP.NET.
11. Implement secure, scalable solutions for business logic and data processing.
12. Ensure seamless API integration with frontend applications.
13. Optimize database interactions for performance using Oracle, SQL Server, and Entity Framework.
14. Troubleshoot and resolve backend performance and functionality issues.
15. Ensure data security and application compliance with industry standards.

Requirements:

• Frontend: Strong proficiency in Angular (version 10+), Angular CLI, RxJS, and NgRx.
• Backend: Proficiency in .NET Core, ASP.NET, C#, and .NET frameworks.
• Experience with Entity Framework and databases (Oracle, SQL Server) for management and optimization.
• Experience in API development and integration using RESTful services.
• Knowledge of dependency injection, design patterns, and best practices in .NET.
• Familiarity with authentication and authorization (e.g., JWT, OAuth).
• Experience with cloud platforms (e.g., Azure, AWS) is a plus.
• General: Excellent problem-solving, debugging, and communication skills.
• Strong attention to detail and commitment to quality.
• Experience with version control systems (Git).

Qualifications & Skills:

• Bachelor (4 Years)/Master's degree in Computer Science, Software Engineering, or a related field.
• Strong knowledge of OOP, C# .NET Core, Angular, Typescript, CSS / Bootstrap, Material,  Design Pattern, Microsoft Azure, DevOps Skills (CI / CD, Pipeline, PR, etc.)

Skills:

AngularJS, TypeScriptn, ADO. Net,
 

We are seeking a skilled and experienced .NET Backend Developer to join our team. As a Backend Developer, you will play a critical role in building, integrating, and optimizing APIs, ensuring secure, efficient, and scalable server-side solutions. You will be responsible for designing and implementing high-quality APIs and backend systems, managing configurations, and optimizing application performance.

Responsibilities:

API Development & Integration:

• Design, develop, and maintain RESTful APIs using .NET Core and ASP.NET.
• Integrate APIs with various frontend and backend systems, ensuring smooth and reliable data exchange.
• Configure API management tools and environments for secure, efficient operation.

API Security & Compliance:

• Implement authentication and authorization mechanisms (e.g., JWT, OAuth) to secure APIs.
• Ensure APIs comply with industry security standards and best practices.
• Apply robust error handling and data validation strategies for secure and reliable data processing.

Performance Optimization:

• Optimize APIs for high performance and responsiveness, focusing on scalability and efficiency.
• Optimize database interactions using Entity Framework, SQL Server, and Oracle to enhance API performance.
• Monitor and fine-tune API response times and server performance.

Configuration & Deployment:

• Manage and configure API environments, including development, staging, and production.
• Automate deployment processes for continuous integration and continuous delivery (CI/CD).
• Collaborate with DevOps to ensure reliable deployment and configuration management.

Troubleshooting & Maintenance:

• Troubleshoot and resolve backend issues, optimizing API performance and reliability.
• Collaborate with cross-functional teams (frontend, DevOps, and project management) to support and enhance APIs.
• Participate in code reviews and provide constructive feedback to ensure code quality.

Requirements:

Technical Skills:

1. Proficiency in .NET Core and ASP.NET for building and managing APIs and server-side applications.
2. Strong command of C# and .NET frameworks, with experience in designing secure, scalable APIs.
3. Expertise in API security practices, including JWT, OAuth, and other authentication/authorization protocols.
4. Proficiency in SQL Server and Oracle, with experience in Entity Framework for data access and management.
5. Knowledge of dependency injection, design patterns, and best practices in .NET.
6. Familiarity with API management platforms (e.g., Azure API Management, AWS API Gateway) is a plus.
7. Understanding of CI/CD pipelines and configuration management.

General Skills:

• Excellent problem-solving and debugging skills, with attention to detail and commitment to quality.
• Ability to work independently and collaboratively within a team.
• Strong understanding of version control (Git) and collaborative coding practices.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• Proven experience in developing, securing, and optimizing APIs with .NET Core and ASP.NET.
• Knowledge of cloud platforms (e.g., Azure, AWS) for API hosting and management is a plus.
• Strong focus on secure, scalable API architecture and backend performance optimization.

Skills:

ASP.Net, JWT, AWS, Microsoft Azure,
 

1. Oracle Database Administrator is responsible for installation and maintaining the number of databases required for development, testing, and production usage.
2. Performs the capacity planning required to create and maintain the databases.
3. Works closely with system administrators for applications or tools in addition to the Oracle Databases.
4. Performs ongoing tuning of the database instances.
5. Implements and enforces security for all of the Oracle Databases.
6. Plans and implements backup and recovery of the Oracle database.
7. Evaluates releases of Oracle and its tools, and performs planning along with the application developers and System administrators, to ensure that release upgrade takes place with minimal impact.
8. Enforces and maintains database constraints to ensure the integrity of the database.
9. Create new database users as required. Administers all database objects, including tables, clusters, indexes, views, sequences, packages, and procedures.
10. Assists with impact analysis of any changes made to the database objects. Regular monitoring of systems tunes the databases to achieve optimal performance.

Essential Skills Required:

• Candidate having Proven experience of Managing Large Scale databases in a Production Environment in Oracle 10g,11g,12c-
• Hands-on experience of managing Exadata and experience of Configuration / Troubleshooting and Administration of Oracle Database with RAC and Dataguard™  with Oracle Enterprise Linux.
• Strong database administration Skills including installation, patching HA, backup and recovery etc.
• Strong skills in RMAN, data pump, Export/Import, and Hot/Cold Backup. Strong skills in database Performance Tuning.
• Knowledge and experience of Linux administration.
• Good Working Knowledge of SAN.
• Professional working experience Oracle 11g, 12C.
• Partitioning, Oracle In-Memory, Oracle Active Data Guard

Other desirable skills:

1. Oracle Certification.
2. Excellent communication skills both verbal & written.
3. Ability to work in a team environment & learn new technologies.
4. Experience in looking after 24×7 environments.
5. Be able & available to work on Production issues after hours or on weekends.
6. Experience in working under a production support & pressured environment. Troubleshooting, problem-solving and able to drive issues to resolution.
7. Experience in performing health checks of database systems.
8. Be able & available to work on Production issues after hours or on weekends. Experience in working under a production support & pressured environment.
9. Troubleshooting, problem-solving, and able to drive issues to resolution.
10. Experience in performing health checks of database systems. Configuration of Oracle Golden Gate and Oracle DB and Audit Vault is a plus.

Skills:

Database Management, Database Applications, Oracle Administration,
 

Application Security Tester (VA/PT) plays a key role in enhancing application security through proactive assessment, monitoring and collaboration. Primary responsibilities include executing vulnerability assessments, conducting penetration testing and supporting threat analysis within the SDLC. This role assists in developing secure coding practices and ensuring adherence to security standards such as ISO 27001 and OWASP.

Key Responsibilities:

1. Perform vulnerability scans and penetration tests on applications and systems.
2. Assist in developing threat models for critical applications and identifying potential attack vectors.
3. Analyze security incidents and support incident response efforts.
4. Review code for security flaws and provide guidance on secure coding practices.
5. Support secure SDLC implementation, including code reviews.
6. Monitor and track application vulnerabilities, providing regular reports to senior security teams.
7. Assist in managing security tools and automation for improved efficiency.
8. Stay up-to-date on emerging threats and security trends.
9. Participate in security awareness initiatives and training.
10. Integrate security measures into the DevSecOps pipeline to ensure continuous security.
11. Understand and apply industry standards and frameworks (e.g., ISO 27001, OWASP Top 10).
12. Basic knowledge of security compliance requirements (GDPR, PCI DSS).

Requirements:

• Candidates holding certifications such as CEH, CompTIA Security+, CPTE will have an added advantage when applying for the Junior Application Security Analyst position.
• Bachelor's or Master's degree in Computer Science, Information Security or a related field.
• 2-3 years of experience in application security roles, focusing on threat analysis, vulnerability assessment and secure development.
• Proficiency in application security tools for static and dynamic analysis, vulnerability scanning and penetration testing.

Technical Skills:

1. Knowledge of penetration testing and vulnerability assessment tools like Burp Suite, Metasploit, and OWASP ZAP.
2. Familiarity with web application technologies (e.g., JavaScript, Java, .NET).
3. Understanding of web security vulnerabilities (e.g., XSS, SQL Injection, CSRF).
4. Experience with vulnerability management, threat detection and analysis platforms tools like Nessus, Qualys, Kali Linux.
5. Basic knowledge of secure coding standards and practices.

Non-Technical Skills:

• Strong problem-solving and analytical abilities.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in cross-functional teams.
• Detail-oriented with a strong focus on security and risk mitigation.

Skills:

Metasploite, XSS.Net, Javascript, OWASP, Burp Suite,
 

1. Develops software solutions by studying information needs, conferring with Business Team, studying systems flow, data usage, and work processes, investigating problem areas, and following the software development lifecycle.
2. Write efficient code based on feature specifications
3. Develop user interfaces
4. Perform unit tests
5. Manage Team
6. Participating in application design activities

Required Qualifications:

• Must have 6 Years of Experience for Snr. Software Engineer with a reputed IT organization
• Experience building Java EE applications
• Familiarity with Object-Oriented Design (OOD)
• Good knowledge of popular Java frameworks like JSF and Spring MVC
• Hands on experience with Java applications, high-availability applications, Web-based applications, JSF, Hibernate, Spring, Oracle SQL, SOA, Primefaces, Spring AOP, using Oracle database in a Linux environment will be plus.
• Complete knowledge of Java Architecture, Java Design Pattern and Software Development Lifecycle.
• Problem-solving skills
• Communication Skills
• Leadership and Teamwork Capabilities
• Ability to manage changing priorities and deadlines

Skills:

Java Enterprise Edition, Web Based Application, Spring Framework, JSF, OOD,
 

1. To Facilitate taxpayers on help desk counters.
2. Assisted in the Provincial and Federal Tax matters.
3. Knowledge of Provincial and federal taxes  i.e. Sales Tax on services and Goods,  Income Tax Returns (IT-1, IT-2, etc.), Wealth statement (Property Details), etc.
4. Assistance in Broadening of tax Base (BTB Project) by using Land / property / estate records, & Bank Accounts.
5. Reviewed Sale deed / Transfer Letters / Allotment letters for the purpose of registration and tax matters.
6. Prepared & Complied notices for unregistered taxpayers.   
7. Knowledge of MS Office and Internet use.
8. Knowledge of FBR/Provincial revenue authorities IT systems will be preferred 
9. Any other duty assigned by the manager.

Skills:

Facilities Management, Communication Skills, Facility Assessment,
 

Key Responsibilities:

1. Install, configure, and maintain physical and virtual servers, ensuring system health and performance.
2. Administer virtualization platforms (e.g., VMware ESXi, Hyper-V) to ensure high availability, scalability, and efficient resource utilization.
3. Continuously monitor server and virtualization performance, identifying and resolving issues to minimize downtime.
4. Perform routine updates and apply security patches to maintain system integrity.
5. Configure and secure DNS, DHCP, and HTTP/HTTPS services, ensuring compliance with security policies.
6. Maintain and optimize Active Directory, including GPO creation, user authentication, and policy enforcement.
7. Create and update comprehensive system documentation, including policies, procedures, and incident logs. Generate performance and incident reports for management.
8. Work with the network team to design, implement, and maintain IT infrastructure projects.
9. Develop, test, and maintain disaster recovery strategies for both physical and virtual environments.
10. Streamline IT operations by implementing best practices for server, storage, and virtualization management.

Qualifications and Skills:

• Bachelor’s in Computer Science, Information Technology, or a related field with 2+ years experience.
• Proven experience in server administration, virtualization, and storage systems.
• Proven experience in virtualization platforms such as VMware vCenter, ESXi or Microsoft Hyper-V.
• Proficiency in Windows Server, Active Directory, and Group Policy management.
• Excellent problem-solving and troubleshooting skills.
• Strong documentation and reporting capabilities.
• Ability to work collaboratively in a team-oriented environment.

Skills:

Troubleshooting Skills, Drafting Methods, Communication Skills, Operating System Administration,
 

The Chief Information Security Officer (CISO) is responsible for leading PRAL's Information Security Program. This role involves the strategic development, implementation, and management of policies, processes, and technologies to ensure the confidentiality, integrity, and availability of PRAL's information assets and systems.

The CISO will collaborate with leadership to identify security risks, align the cybersecurity strategy with organizational objectives, and safeguard sensitive data and infrastructure against internal and external threats.

Key Responsibilities

1. Strategic Leadership:

• Develop and implement a comprehensive Information Security strategy aligned with PRAL's objectives.
• Oversee the design and execution of enterprise-wide security policies, procedures, and controls.
• Stay informed of emerging threats, technologies, and regulatory changes to adapt strategies accordingly.

2. Risk Management and Compliance:

• Conduct risk assessments to identify vulnerabilities, evaluate threats, and prioritize mitigation efforts.
• Ensure compliance with applicable laws, regulations, and industry standards (e.g., ISO 27001, GDPR, NIST).
• Establish and manage incident response plans to address security breaches and ensure business continuity.

3. Security Operations and Technology:

• Lead the deployment and maintenance of advanced security technologies, including firewalls, intrusion detection systems, endpoint protection, and encryption tools.
• Oversee the monitoring of network and system activity for potential security incidents.
• Collaborate with IT and engineering teams to integrate security best practices into system development and operations.

4. Team Leadership and Training:

• Build and lead a high-performing cybersecurity team, fostering professional development and expertise.
• Conduct security awareness training for employees to ensure a culture of vigilance and compliance.
• Act as a mentor and resource for security-related initiatives across the organization.

5. Stakeholder Engagement:

• Serve as the primary point of contact for all security-related matters, reporting to senior leadership and the Board of Directors.
• Communicate cybersecurity risks, incidents, and mitigation strategies effectively to non-technical stakeholders.
• Liaise with external agencies, vendors, and partners to enhance security posture.

Qualifications and Skills:

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Security, or related field.
• Certifications such as CISSP, CISM, CISA, or equivalent are highly desirable.

Experience:

• 10+ years of experience in IT and cybersecurity, with at least 5 years in a leadership role.
• Proven track record of developing and implementing enterprise security strategies.

Technical Skills:

• In-depth knowledge of security frameworks, standards, and best practices (e.g., ISO 27001, COBIT, NIST).
• Expertise in threat modeling, vulnerability assessments, and penetration testing.
• Proficiency with security tools, platforms, and technologies (e.g., SIEM, DLP, IAM).

Key Competencies:

1. Strong analytical and problem-solving skills.
2. Exceptional leadership and team-building abilities.
3. Effective communication and presentation skills for technical and non-technical audiences.
4. High ethical standards and commitment to safeguarding organizational assets.

What PRAL Offers:

• A dynamic and collaborative work environment.
• Opportunities for professional growth and advancement.
• Competitive salary and benefits package.

Skills:

Risk Management and Planning, Proficiency With Security Tool, SIEM,
 

The Head of Data Sciences/Analytics is a senior executive responsible for overseeing the organization's data strategy, governance, analytics, and technological initiatives. The Head of Data Sciences/Analytics will lead the design, implementation, and management of data policies to enhance PRAL's efficiency, innovation, and decision-making capabilities, ensuring alignment with its mission of advancing tax administration and revenue collection systems.

Key Responsibilities:

Strategic Leadership:

1. Develop and implement a comprehensive data strategy aligned with PRAL's business objectives.
2. Provide vision and direction for the use of data as a strategic asset.
3. Collaborate with executive leadership to integrate data-driven insights into organizational decision-making processes.

Data Governance:

• Establish and enforce data governance frameworks, standards, and best practices.
• Ensure compliance with legal, regulatory, and ethical standards in data usage.
• Promote data security and privacy, mitigating risks associated with data breaches or misuse.

Data Management:

• Oversee the development and management of data architectures, platforms, and tools.
• Ensure the accuracy, availability, and accessibility of critical data assets.
• Drive the creation of advanced data warehousing and analytics systems.

Analytics & Innovation:

1. Lead the development of advanced analytics, including AI and machine learning, to extract actionable insights.
2. Promote the adoption of data-driven innovation across departments.
3. Monitor emerging technologies and trends to maintain PRAL's competitive edge.

Team Leadership:

• Build, mentor, and lead a multidisciplinary data team, including data scientists, analysts, engineers, and governance professionals.
• Foster a culture of collaboration, continuous learning, and excellence within the team.

Qualifications:

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Data Sciences, or related field.

Experience:

• Minimum of 10 years of experience in data management, analytics, or related fields, with at least 5 years in a leadership role.
• Proven track record of implementing data strategies and driving business impact.

Skills:

1. Strong expertise in data governance, analytics, and emerging technologies.
2. Proficiency in tools and platforms for big data, cloud computing, and business intelligence.
3. Exceptional leadership, communication, and problem-solving skills.

What PRAL Offers:

• A dynamic and collaborative work environment.
• Opportunities for professional growth and advancement.
• Competitive salary and benefits package.

Skills:

Business Analytics, Business Intelligence, DWH, Data Analytics, Communication Skills,
 

The Payment Support Officer is responsible for managing and resolving issues related to the automated payment system and ensuring effective coordination with banks to facilitate seamless payment processes. The ideal candidate must have prior experience working in branch operations, demonstrating a strong understanding of payment systems, banking workflows, and operational procedures.

Key Responsibilities:

SWAPS Management:

• Monitor and address issues related to SWAPS, ensuring accurate and timely processing of payments.
• Troubleshoot and resolve discrepancies in withholding payments and transactions.
• Ensure compliance with regulatory frameworks and company policies related to SWAPS operations.

Bank Coordination:

• Serve as the primary liaison with banks to resolve payment-related issues, including failed transactions and reconciliation challenges.
• Ensure timely and accurate settlement of payments by collaborating with banking partners.
• Maintain strong working relationships with bank representatives to streamline communication and problem-solving.

Operational Support:

• Utilize branch operations experience to handle operational challenges and guide the team in payment processing.
• Ensure that branch-level processes align with SWAPS requirements and provide guidance where needed.

Reconciliation and Reporting:

• Conduct daily reconciliation of transactions processed through SWAPS to identify and resolve mismatches.
• Prepare periodic reports on SWAPS performance, unresolved issues, and their resolutions for management review.
• Maintain proper documentation and records for audit and compliance purposes.

Process Optimization:

• Identify inefficiencies in SWAPS-related processes and recommend improvements to enhance accuracy and efficiency.
• Collaborate with IT and operations teams to implement system upgrades and address technical challenges.

Qualifications & Skills:

• Education: Bachelor’s degree in Commerce, Business Administration, Finance, or a related field.

Experience:

• Minimum 5-6 years of experience in branch operations or a similar role.
• Hands-on experience with payment systems, and bank operative systems, will be a significant advantage.

Technical Skills:

• Proficiency in payment systems and reconciliation processes.
• Strong knowledge of banking operations and regulatory compliance.
• MS Office proficiency, particularly in Excel, for reconciliation and reporting.

Soft Skills:

• Excellent problem-solving and analytical abilities.
• Strong interpersonal and communication skills to effectively coordinate with internal and external stakeholders.
• Ability to work independently and under pressure to meet deadlines.

Key Competencies:

• Attention to detail and accuracy in payment handling.
• Proactive approach to issue resolution and process improvement.
• Strong organizational skills to manage multiple tasks efficiently.
• Ability to adapt to a dynamic work environment and maintain confidentiality.

Skills:

Payment Knowledge, Online Payment Solutions, Communication Skills,
 

The Project Manager oversees multiple projects, ensuring alignment with organizational goals, managing resources, and fostering effective communication with stakeholders. The role involves team leadership, process improvement, and operational excellence to deliver projects on time, within scope, and budget.

Responsibilities:

Project Coordination:

1. Initiate and maintain liaison between software development teams and customers to facilitate project activities.
2. Engage with key stakeholders to identify project objectives and key deliverables.
3. Communicate with clients for clarification of specific project requirements and manage changes to scope, schedule, and costs.
4. Coordinate with internal resources and third parties/customers/vendors for flawless project execution.

Project Management:

• Manage all aspects of multiple projects, ensuring alignment with strategic organizational objectives.
• Oversee daily project activities, resources, and lead project management team meetings.
• Ensure projects progress according to scope, schedule, budget, and quality standards.
• Provide status updates to stakeholders and escalate issues to management as needed.
• Accurately assess, manage, and report dependencies, risks, and issues.

Team Leadership:

• Delegate project tasks based on team members' strengths, skill sets, and experience levels.
• Provide on-site leadership by motivating team members to meet goals and milestones.
• Supervise, train, manage, and resolve conflicts within project teams.
• Monitor staff performance and conduct performance reviews.

Stakeholder Management:

• Build and maintain relationships with internal and external stakeholders.
• Act as the primary point of contact for all commercial projects.
• Foster confidence and trust through clear communication and expectation management.

Process Improvement:

• Create and maintain comprehensive project documentation, SOPs, workflows, and recurring activity records.
• Seek stakeholder insights to improve processes while ensuring compliance with governance and standards.
• Implement policies and procedures to enhance daily operations, customer satisfaction, and overall efficiency.

Operational Excellence:

• Oversee daily operations and make necessary adjustments to maximize efficiency.
• Drive project execution, monitor and control changes, and proactively resolve blockers.
• Plan and lead status review meetings with team members, vendors, and customers.

Required Education & Skills:

Education:

• Master’s or 4-year Bachelor’s degree in Computer Science, Information Technology, or Project Management from a reputed institution.

Experience:

• 5-8 years of experience in software project/operations management with national and international organizations.
• Professional certifications like PMP or ITIL are preferred.
• Experience providing 24/7 services related to software project/operation delivery.

Skills:

1. Strong product and service management skills.
2. Exceptional organizational, leadership, and management abilities.
3. Superior verbal and written communication and interpersonal skills.
4. Excellent analytical, client-facing, decision-making, and problem-solving capabilities.
5. Resilient, flexible, and able to maintain composure under pressure.
6. Proficient in working independently and collaboratively within teams.
7. Quick learner with the ability to adapt to new technologies.
8. Customer-oriented mindset with a positive outlook.

Additional Responsibilities:

• Manage relationships with stakeholders on a standard frequency.
• Escalate issues as required.
• Handle any additional tasks assigned by management.
• Project a positive image of the organization to employees, customers, industry, and the community.

Skills:

Project Analysis, Communication Skills, Project Administration,
 

1. Design and develop visually appealing, user-friendly, and responsive web pages.
2. Collaborate with developers, content creators, and other team members to ensure designs align with project goals.
3. Create wireframes, prototypes, and mockups to effectively communicate design ideas.
4. Write clean, well-structured, and maintainable HTML and CSS code.
5. Ensure cross-browser compatibility and troubleshoot layout issues.
6. Implement design standards and follow best practices in web styling and layout.
7. Stay updated with industry trends and incorporate modern design techniques into projects.
8. Optimize web pages for maximum speed and scalability.

Skills and Qualifications:

• Proficiency in HTML5 and CSS3 with a strong understanding of web standards.
• Experience with responsive design frameworks (e.g., Bootstrap or Tailwind CSS).
• Familiarity with design tools such as Adobe XD, Figma, or Sketch.
• Knowledge of basic JavaScript and how it integrates with HTML and CSS (preferred).
• Understanding of UX/UI principles and best practices.
• Strong attention to detail and a keen eye for aesthetics.
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
• Excellent problem-solving skills and adaptability.

Preferred Qualifications:

• Experience with CSS preprocessors like SASS or LESS.
• Knowledge of SEO principles and their impact on web design.
• Familiarity with version control systems (e.g., Git).
• Prior experience working with content management systems (CMS) like WordPress or Drupal.

Why Join Us?

• Opportunity to work on exciting and innovative projects.
• Collaborative and supportive team culture.
• Competitive salary and growth opportunities.

Skills:

Graphics Software Command, Web Project Management, Adobe Illustrator, Web Application Design,
 

We are seeking a highly skilled Senior Network Administrator to manage, design, and optimize our data center routing, switches, and network security infrastructure. The ideal candidate will have hands-on experience with Huawei and Fortinet devices, A10 Thunder Server Load Balancer, and Juniper.

This role requires deep expertise in firewalls, network routing, VxLAN, security, WAF, and load balancing with a focus on performance, security, and high availability.

Key Responsibilities:

1. Network & Security Devices Administration
2. Administrate Data Center Core Network to ensure smooth operations.
3. Design, deploy, configure, and administer enterprise network devices including Huawei & Fortinet Firewalls, Switches, WAFs, Load Balancers, and Routers.
4. Configure and manage network security policies, VPNs (site-to-site & client), failover, and high-availability setups.
5. Troubleshoot internal & external application connectivity issues and network-related incidents.
6. Work with vendors for network upgrades, security patching, and troubleshooting critical issues.
7. Advanced Network Engineering & Automation
8. Configure and administer VxLAN for multi-tenant environments using manual configurations & automation scripts.
9. Develop scripts for routine operational tasks (e.g., creating VRFs and bridge Domains).
10. Administer and optimize routing protocols such as OSPF (underlay), BGP (overlay), and Internet BGP peering for redundancy.
11. Deploy and manage Linux and Windows-based applications for network tools.
12. Implement and maintain network management tools for change management and compliance tracking.
13. Documentation & Best Practices
14. Maintain network inventory, documentation, and standard operating procedures (SOPs).
15. Stay updated with emerging trends & best practices in network security and cloud networking.

Required Skills & Qualifications:

• Must have interpersonal and excellent communication skills.
• Team player who can also work independently
• Comfortable and proficient with working on new technologies with a significant learning curve.
• Must have extensive hands-on experience working on CLI
• Hands-on experience with Huawei Firewalls & Switches, Fortinet Firewalls & WAF, and A10 Thunder Load Balancer.
• Expertise in routing & switching (OSPF, BGP, VxLAN).
• Strong knowledge of VPN configurations, failover mechanisms, and high-availability setups.
• Excellent understanding of enterprise web application communication flows
• Experience with automation (Python/Shell scripting) for network tasks.
• Proficiency in network security monitoring and incident response.
• Excellent troubleshooting skills and ability to handle mission-critical environments.
• Certifications (Preferred): HCIP/HCIE, NSE (Fortinet), CCNP/CCIE, JNCIP/JNCIE

Preferred Skills:

• Experience with Juniper & Avaya switches.
• Familiarity with SIEM and other security solutions for security monitoring.
• Knowledge of cloud networking & hybrid network environments.

Skills:

Juniper Switches, Cisco Networking Devices Command, Wireless Networking, Networking Protocol, SIEM,
 

The Head of Deployment and Configuration is responsible for overseeing the deployment, configuration, and release management of software applications, systems, and infrastructure across the organization. This role ensures that deployment processes are efficient, automated, and aligned with business objectives while maintaining system stability and performance.

1. Manage, lead, mentor, and motivate a team of professionals at different levels of hierarchy in the Deployment and Configuration Wing to ensure optimal utilization of their maximum potential.
2. Ensure that service levels specified by the Customer are met.
3. Prepare, maintain, and implement the Software Configuration Management Plan.
4. Provide three managed environments for testing, training, and production.
5. Host, deploy, configure, monitor, control, manage, and optimize databases, software applications, components, and solutions.
6. Ensure availability, scalability, integrity, and confidentiality of software applications and business information.
7. Manage clusters, replication, backup, and recovery of databases and software applications.
8. Manage software source code, versions, and releases.
9. Manage incidents and escalation.
10. Manage access rights on systems, documents, and software repositories.
11. Provide software for and help in UAT.
12. Provide assistance to other departments in respect of IT Architecture Management, IT-related Procurement, Asset Tracking, and Information Security Management.
13. Any other task assigned by the GM (SD).

 Education & Experience:

• Master’s degree in Computer Science, IT, Software Engineering, or a related field.
• Minimum 15+ years of experience in IT deployment, configuration management, and software infrastructure. Cyber Security Governance and Risk Management.
• Proven track record of managing large-scale software deployment projects.

Skills:

Deployment Strategiesm MS SQLm CEM Deploymentm Large Scale Deployments,
 

You  will be responsible for providing technical support and troubleshooting for Point of Sale (POS) systems, APIs, and related software applications. This role involves development, system-level configuration, database management (SQL), and remote technical support to ensure seamless operation of POS systems and APIs for clients. The ideal candidate will have strong technical skills in .NET, database management, and system configuration, along with excellent problem-solving and communication abilities.

Key Responsibilities:

Development & System Configuration:

• Develop, configure, and maintain POS systems and APIs to meet client requirements.
• Perform system-level configuration and customization of software applications.
• Collaborate with the development team to implement new features and resolve technical issues.
• Ensure systems are optimized for performance, security, and scalability.

Database Management:

• Manage and maintain SQL databases, including data migration, backup, and recovery.
• Write and optimize SQL queries, stored procedures, and scripts for data retrieval and manipulation.
• Troubleshoot and resolve database-related issues in a timely manner.

Remote Technical Support:

• Provide remote technical support to clients for POS systems, APIs, and related software.
• Diagnose and resolve technical issues related to hardware, software, and network connectivity.
• Guide clients through step-by-step solutions via phone, email, or remote desktop tools.
• Escalate complex issues to the appropriate teams and follow up to ensure resolution.

API Integration & Support:

• Assist clients with API integration, configuration, and troubleshooting.
• Ensure APIs are functioning correctly and efficiently, and resolve any integration issues.
• Provide documentation and training to clients on API usage and best practices.

Documentation & Reporting:

• Maintain detailed records of technical issues, resolutions, and client interactions.
• Create and update technical documentation, including user guides and troubleshooting manuals.
• Generate reports on system performance, support tickets, and resolution times.

Collaboration & Training:

• Work closely with cross-functional teams, including development, QA, and customer success, to ensure client satisfaction.
• Provide training and support to internal teams and clients on new features and system updates.

Qualifications:

Education:

• Bachelor’s degree

Experience:

• 1+ years of experience in technical support, system configuration, and software development.
• Hands-on experience with .NET framework, SQL databases, and API integration.
• Experience with POS systems and remote technical support would be a plus.

Technical Skills:

• Proficiency in .NET, C#, and SQL.
• Strong understanding of system-level configuration and troubleshooting.
• Knowledge of API integration and support.
• Familiarity with remote desktop tools and support ticketing systems.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks in a remote environment.
• Customer-focused with a commitment to providing high-quality support.

Skills:

Database Applications, Technical Assistance, Communication Skills,
 

1. Manage and look after Daily operations of the Commercial Project to ensure the functionality, and availability, of IT systems, data, and communications; troubleshoot and remediate issues that arise.
2. Provide on-site support through the Help Desk, if the problem is known and a patch is already published.
3. Coordinate, analyze, identify, and log unresolvable problems at the Help Desk to be entertained by central support.
4. Coordinate with the Technical Team for the availability of different tables and privileges for DBAs and provide guidelines to DBAs for extracting information and performing different analyses.
5. Ensure complete operational support at all offices of the Customer/client, facilitate all stakeholders/taxpayers, and resolve their issues in a timely and effective manner.
6. Participate in internal training as per new/updated applications development; oversee and coordinate responses to field formations.
7. Maintain professional and technical knowledge through continued education, online/in-person training, and attendance of educational workshops, Identify and manage operational risks.
8. Ensure compliance with department and organizational policies.
9. Correspondence with higher management.
10. Assess system performance and recommend improvements.
11. Ensure data is handled, transferred, or processed according to legal and company guidelines
12. Any other task assigned by the higher management.

SKILLS:

• Project and time management
• Database knowledge
• Strong problem-solving, analytics, and research capabilities and ability to handle changing priorities, deal with ambiguity and use good judgment in stressful situations
• Quick learner with the willingness to work alongside team members to get the job done.
• Excellent verbal and written communication skills
• Leadership and organizational skills

Skills:

Operations Control, Process Operations Handling, Operations Coordination,
 

The IT Support Officer is responsible for providing technical assistance and support to end-users within the organization. This role involves troubleshooting hardware, software, and network issues to ensure the efficient operation of IT systems. The IT Support Officer will also contribute to IT projects, system upgrades, and security enhancements.

Key Responsibilities:

1. Provide first-line technical support for hardware, software, and network issues.
2. Respond to IT support requests via phone, email, and ticketing system in a timely manner.
3. Diagnose and resolve technical issues, escalating complex problems to higher-level support as needed.
4. Install, configure, and maintain computer systems, peripherals, and software applications.
5. Support IT infrastructure, including servers, networking devices, and cloud-based solutions.
6. Perform system updates, backups, and security patches to maintain cybersecurity standards.
7. Assist with user account management, access control, and IT security compliance.
8. Document IT incidents, solutions, and standard operating procedures.
9. Provide training and guidance to employees on IT best practices and system usage.
10. Assist in IT asset management, ensuring inventory is up-to-date and well-maintained.
11. Participate in IT projects, including system migrations, upgrades, and new implementations.
12. Ensure adherence to company IT policies and procedures.

Key Requirements:

• Strong knowledge of computer hardware, software, and networking principles.
• Experience with troubleshooting Microsoft Office 365, email clients, and cloud applications.
• Familiarity with Active Directory, VPNs, firewalls, and security protocols.
• Knowledge of remote support tools and helpdesk ticketing systems.
• Basic scripting or automation experience (PowerShell, Bash) is a plus.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational abilities.
• Ability to prioritize tasks and work under pressure.

Skills:

IT Support Responsibilities, Multitasking Skills, Configuration Switches,
 

1. To Facilitate taxpayers on help desk counters.
2. Assisted in the Provincial and Federal Tax matters.
3. Knowledge of Provincial and federal taxes i.e. Sales Tax on services and Goods,  Income Tax Returns (IT-1, IT-2, etc.), Wealth statement (Property Details), etc.
4. Assistance in Broadening of tax Base by using Land/property/estate records, & Bank Accounts.
5. Reviewed Sale deeds / Transfer Letters / Allotment letters for the purpose of registration and tax matters.
6. Prepared & Complied with notices for unregistered taxpayers.   
7. Knowledge of MS Office and Internet use.
8. Knowledge of FBR/Provincial Revenue Authorities IT systems will be preferred 
9. Any other duty assigned by the manager.

Skills:

Community Facilitation, Time Management, Communication Skills,
 

You will lead and oversee the operations of the call centre, ensuring the delivery of high-quality service to customers while meeting business objectives. This role involves team management, performance monitoring, and the continuous improvement of processes to maximize customer satisfaction and operational efficiency.

Key Responsibilities:

Operational Management:

• Plan, manage, and monitor daily operations of the call centre to ensure efficient workflow and service delivery.
• Develop and enforce policies, procedures, and best practices for call centre operations.
• Ensure compliance with company standards, regulations, and industry best practices.

Team Management:

• Recruit, train, and manage call centre staff, including team leaders and agents.
• Conduct regular performance evaluations and provide constructive feedback for employee development.
• Foster a positive and motivating work environment to maintain high employee morale and productivity.

Customer Service:

• Monitor and evaluate customer interactions to ensure consistent service quality and adherence to protocols.
• Handle escalated customer issues and complaints, ensuring timely and satisfactory resolution.
• Drive initiatives to improve customer experience, satisfaction, and retention.

Performance Monitoring and Reporting:

• Track, analyse, and report on key performance indicators (KPIs) such as call handling time, first-call resolution, customer satisfaction, and abandonment rates.
• Identify operational bottlenecks and implement solutions to improve performance.
• Prepare regular reports for senior management, highlighting achievements, challenges, and opportunities for improvement.

Process Improvement:

• Continuously assess and optimize call centre processes to enhance efficiency and effectiveness.
• Introduce and implement new tools, technologies, and methods to improve call centre performance.
• Stay updated on industry trends and integrate innovative practices into the call centre operations.

Technology Management:

• Oversee the use of call centre software, systems, and tools to ensure seamless operations.
• Coordinate with the IT team to resolve technical issues and implement system upgrades.
• Leverage analytics and reporting tools to gain insights into performance and customer behaviour.

Qualifications and Skills:

Education:

• Bachelor’s degree

Experience:

• 3-5 years of experience in call centre, quality assurance department of call centre or customer service.
• Proven experience in managing teams and delivering exceptional customer service.

Skills:

• Strong leadership and team management abilities.
• Good verbal and written communication skills.
• Analytical and problem-solving skills with a focus on data-driven decision-making.
• Proficiency in using call centre technologies, CRM systems, Genesis, Cisco and performance tracking tools.
• Ability to work under pressure, handle conflicts, and adapt to changing priorities.

Skills:

Customer Service, Customer Analysis, Customer Satisfaction Management, Call Center Development,
 

1. Take inbound calls from taxpayers in FBR Contact Center
2. Help taxpayers with issues related to filing of Income Tax, Sales Tax, and FED returns.
3. Help taxpayers with issues related to Iris and efbr portals
4. Log taxpayers complaints over the phone
5. General guidance of taxpayers related to different SOPs
6. Respond to emails sent to FBR Helpline
7. Any other duty assigned by the management.

Skills:

Communication Skills, Call Handling, Active Listening, Time Management, Problem Solving,
 

Key Responsibilities:

1. Install, configure, and maintain physical and virtual servers, ensuring system health and performance.
2. Administer virtualization platforms (e.g., VMware ESXi, Hyper-V) to ensure high availability, scalability, and efficient resource utilization.
3. Continuously monitor server and virtualization performance, identifying and resolving issues to minimize downtime.
4. Perform routine updates and apply security patches to maintain system integrity.
5. Configure and secure DNS, DHCP, and HTTP/HTTPS services, ensuring compliance with security policies.
6. Maintain and optimize Active Directory, including GPO creation, user authentication, and policy enforcement.
7. Create and update comprehensive system documentation, including policies, procedures, and incident logs. Generate performance and incident reports for management.
8. Work with the network team to design, implement, and maintain IT infrastructure projects.
9. Develop, test, and maintain disaster recovery strategies for both physical and virtual environments.
10. Streamline IT operations by implementing best practices for server, storage, and virtualization management.

Qualifications and Skills:

• Bachelor’s in Computer Science, Information Technology, or a related field with 2+ years experience.
• Proven experience in server administration, virtualization, and storage systems.
• Proven experience in virtualization platforms such as VMware vCenter, ESXi or Microsoft Hyper-V.
• Proficiency in Windows Server, Active Directory, and Group Policy management.
• Excellent problem-solving and troubleshooting skills.
• Strong documentation and reporting capabilities.
• Ability to work collaboratively in a team-oriented environment.

Skills:

Troubleshooting Skills, Drafting Methods, Communication Skills, Operating System Administration,
 

Key Responsibilities:

1. Provide executive support to top-tier management with a strong emphasis on technical coordination and project management.
2. Create and deliver high-quality PowerPoint presentations, technical reports, and business documents.
3. Organize and manage meetings, including agenda preparation, documentation, and action item follow-ups.
4. Collaborate with IT teams and leadership to enhance technical workflows and reporting structures.
5. Ensure strict confidentiality and secure handling of sensitive information.
6. Serve as a communication bridge between technical teams, management, and external stakeholders.

Qualifications:

• Bachelor’s or Master’s degree in Business Administration, Computer Science, Information Technology, or a related field.
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word) and collaboration tools such as SharePoint.
• Familiarity with database management, or IT systems is an advantage.
• Strong project coordination skills, with the ability to manage technical tasks, track progress, and provide updates.
• Excellent verbal and written communication skills, with the ability to simplify technical concepts for non-technical stakeholders. 
• Outstanding organizational and time management skills, capable of multitasking and meeting deadlines under pressure.
• Experience in a relevant field will be preferred.

Benefits:

• Competitive salary and benefits package.
• Professional development opportunities.
• Supportive and inclusive work environment.

Skills:

Communication Skills, Drafting Skills, Coordination Skills, Presentation Skills,
 

We are looking for an experienced Azure DevOps Engineer to design, implement, and maintain CI/CD pipelines, automate infrastructure provisioning, and optimize deployment workflows. Additionally, the role will involve Azure DevOps project management, including dashboard creation, Agile project management, and resource utilization tracking. The ideal candidate will have expertise in Azure DevOps, infrastructure as code (IaC), containerization, and cloud security best practices while also ensuring efficient project tracking and reporting.

Key Responsibilities:

1. Design, build, and maintain CI/CD pipelines using Azure DevOps to enable seamless deployment and integration.
2. Automate infrastructure provisioning using Terraform, ARM templates, or Bicep.
3. Manage and optimize Azure Kubernetes Service (AKS), App Services, Virtual Machines.
4. Implement monitoring, logging, and alerting using Azure Monitor, Application Insights, and Log Analytics.
5. Ensure security and compliance of DevOps practices by integrating Azure Security Center, Key Vault, and role-based access controls (RBAC).
6. Develop and maintain scripts for automation using PowerShell, Bash, or Python.
7. Work closely with development teams to support application deployment, troubleshooting, and performance tuning.
8. Implement DevSecOps best practices, including secure coding, vulnerability assessments, and compliance automation.
9. Optimize cost management and performance of cloud infrastructure.
10. Troubleshoot issues related to CI/CD pipelines, infrastructure, and deployments.

Azure DevOps Project Management:

• Set up and manage Azure DevOps dashboards for real-time project tracking and reporting.
• Configure and maintain work items, sprints, and backlogs in Azure Boards for Agile project management.
• Monitor and optimize resource utilization to ensure efficiency and cost-effectiveness.
• Develop custom reports and analytics dashboards to track project progress, deployments, and team performance.
• Manage Azure DevOps repositories (Git), branch policies, and version control workflows.
• Ensure effective collaboration between development, QA, and operations teams using Azure DevOps features.
• Automate notifications and workflow approvals to streamline change management.
• Implement best practices for project governance, compliance, and stakeholder reporting.

Required Skills & Qualifications:

1. Bachelor’s degree in Computer Science, IT, or a related field.
2. 3+ years of experience in DevOps, cloud automation, and Agile project management.
3. Strong knowledge of Azure services, including Azure DevOps, AKS, Virtual Machines, App Services, and Networking.
4. Hands-on experience with CI/CD tools (Azure Pipelines, GitHub Actions, Jenkins, etc.).
5. Expertise in infrastructure as code (IaC) using Terraform, ARM templates, or Bicep.
6. Proficiency in scripting languages like PowerShell, Bash, or Python.
7. Experience with Agile and Scrum methodologies, managing sprints, backlogs, and iterations in Azure Boards.
8. Ability to create and manage dashboards, reports, and analytics within Azure DevOps.
9. Experience with containerization and orchestration using Docker and Kubernetes.
10. Strong understanding of security best practices, including IAM, RBAC, and secrets management.
11. Excellent problem-solving and troubleshooting skills.

Preferred Qualifications:

• Azure certifications (e.g., Azure DevOps Engineer Expert, Azure Administrator Associate, or Azure Solutions Architect Expert).
• Experience with GitOps practices and tools like Flux or ArgoCD.
• Familiarity with serverless computing and microservices architectures.
• Knowledge of networking concepts in Azure (VNETs, NSGs, Load Balancers, Application Gateways).
• Experience in automating project tracking, reporting, and notifications using Azure DevOps extensions and integrations.

Skills:

Microsoft Azure, MOSFETs, DevOps, Windows Azure,
 

We are seeking an experienced Product Manager (Digital Invoicing) to lead the development, enhancement, and scaling of our e-invoicing and digital billing solutions in compliance with FBR regulations. He will drive the product roadmap, ensuring seamless integration with PRAL’s tax ecosystem (e.g., POS, FBR IRIS) while optimizing user experience for businesses, tax authorities, and stakeholders.

Key Responsibilities:

1. Product Strategy & Compliance: 

• Define the vision and roadmap for PRAL’s digital invoicing platform, aligning with FBR’s e-invoicing mandates (e.g., real-time reporting, QR code requirements).
• Ensure compliance with Pakistani tax laws (e.g., Sales Tax, Income Tax) and global standards (e.g., PEPPOL, UBL) .
• Analyze market trends and competitor solutions (e.g., TCS’s e-invoicing) to identify innovation opportunities.

2. Development & Integration:

• Collaborate with engineering teams to design and deploy features such as:
• Automated tax calculations (GST/FED, withholding tax).FBR-integrated real-time invoice reporting (via IRIS/POS).
• Multi-user approval workflows and ERP integrations (e.g., SAP, Oracle).
• Oversee Agile development, ensuring on-time delivery of scalable, secure solutions.

3. Stakeholder Engagement:

• Work closely with corporate clients to address pain points and ensure regulatory adherence.
• Train and support businesses on e-invoicing adoption, and troubleshooting issues.

4. Performance Optimization:

• Monitor KPIs (e.g., invoice processing speed, rejection rates, API uptime).
• Leverage data analytics to reduce errors and improve system efficiency.

Qualifications & Skills:Education: 

• 4-year Bachelor’s Degree or Master’s in Business, IT, Finance, or a related field.

Experience: 

• 5+ years in product management, preferably in fintech, tax software, or SaaS invoicing, with knowledge of FBR’s e-invoicing framework.

Technical Skills:

• Understanding of APIs, cloud platforms (AWS/Azure), and security protocols (PKI, encryption).
• Familiarity with OCR, blockchain, or AI for invoice automation is a plus.

Local Expertise: 

• Deep knowledge of Pakistani tax regulations and FBR’s digital initiatives (e.g., Tajir Dost Scheme).

Soft Skills: 

• Strong leadership, Urdu/English communication, and problem-solving abilities.

Skills:

AWS Solution, OCR, Blockchain, Microsoft Azure,
 

We are seeking a dynamic and results-driven Marketing Specialist to lead our marketing efforts in promoting our software products and services. The ideal candidate will develop and execute strategic marketing campaigns to drive brand awareness, lead generation, and customer acquisition in the competitive tech industry. He will collaborate with cross-functional teams, including sales, product development, and design, to create compelling messaging and ensure our software solutions reach the right audience.

Key Responsibilities:

1. Strategy & Planning: 

• Develop and implement a comprehensive marketing strategy aligned with business goals.
• Conduct market research to identify trends, customer needs, and competitive positioning.
• Define target audiences and create buyer personas for effective segmentation.

2. Digital & Content Marketing:

• Oversee digital marketing campaigns, including SEO, SEM, email marketing, and social media.
• Manage content creation (blogs, whitepapers, case studies, videos) to establish thought leadership.
• Optimize website and landing pages for lead generation and conversion.

3. Product & Brand Marketing:

• Collaborate with the product team to create go-to-market (GTM) strategies for new software releases.
• Develop compelling messaging and positioning for software products.
• Ensure consistent branding across all marketing channels.

4. Partnerships & Events:

• Identify and manage partnerships with industry influencers, tech communities, and media.
• Plan and execute virtual and in-person events (webinars, conferences, trade shows).

Qualifications & Skills:

• Education: 4-year Bachelor’s degree or a related field (MBA a plus).
• Experience: 3+ years in marketing, preferably in a SaaS/software company.

Technical Skills:

• Proficiency in digital marketing tools (Google Ads, LinkedIn Ads, Facebook Ads).Familiarity with CRM (Salesforce, HubSpot) and analytics platforms (Google Analytics).
• Basic understanding of software development lifecycle (SDLC) and Agile methodologies.

Soft Skills:

• Strong leadership and project management abilities.
• Excellent communication and storytelling skills.Creative, data-driven, and adaptable to fast-paced environments.

Skills:

Apparel Development Knowledge, Event Marketing Strategies, Vendor Relations Management, Business Development Process,
 

The Network Administrator is responsible for managing, maintaining, and supporting the organization's network infrastructure. This includes configuring, monitoring, and troubleshooting network devices, ensuring network security, and optimizing network performance to ensure seamless connectivity across the organization.

1. Manage, configure, and maintain enterprise firewalls /NGF (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower, Huawei.
2. Configure and manage Web Application Firewalls (WAF) to inspect Layer 7 HTTP/HTTPS traffic, detecting and blocking threats.
3. Proactively monitor and block threats such as SQL injection, Cross-Site Scripting (XSS), Cross-Site Request Forgery (CSRF), and other OWASP Top 10 vulnerabilities.
4. Customize and optimize WAF rules to detect and block malicious traffic patterns and ensure the protection of web applications from exploits, bot attacks, and DDoS attempts.
5. Investigate and resolve WAF alerts and incidents related to web application vulnerabilities and potential threats, collaborating with security and development teams for remediation.
6. Regularly review and fine-tune WAF configurations to reduce false positives/negatives and ensure minimal impact on application performance.
7. Maintain detailed logs, reports, and documentation of WAF configurations, incidents, and response actions. Generate reports for security audits and compliance reviews.
8. Work with application development teams to integrate WAF security measures into the software development lifecycle, ensuring secure coding practices and vulnerability remediation.
9. Implement monitoring tools to continuously assess WAF performance, traffic patterns, and potential threats in real-time, ensuring up-to-date protection.
10. Proficiency in configuring security zones, policies, NAT, and VPN, IPSEC tunnels.
11. Design, implement, and troubleshoot Layer 3 network routing protocols, especially BGP, OSPF, and Static Routing.
12. In-depth knowledge of Routing protocols OSPF, BGP, EIGRP, including area design, neighbor relationships, and LSAs.
13. Solid understanding of networking concepts: TCP/IP, subnets, VLANs, routing protocols, and VPNs (IPSec/SSL).
14. Implement L2/L3 segmentation using VXLAN to extend VLANs across distributed environments securely and efficiently.
15. Implement VLANs, QoS, and advanced switching techniques for efficient traffic flow.
16. Configure IP addresses, Subnet masks, Summarization and Gateway addresses on routers and hosts.
17. Analyze routing behavior, perform route redistribution, and optimize routing policies.
18. Monitor network performance and ensure system availability and reliability.
19. Solid understanding of static and default routing in production environments.
20. Manage inter-VLAN routing, static and dynamic routes, and ensure proper redistribution between routing protocols and static routes.
21. Designed, configured, and managed VLANs to segment Layer 2 networks, improve performance, and enforce security policies by implementing trunking.
22. Experience with IDS/IPS, SIEM systems, and log analysis.
23. Familiarity with troubleshooting tools (Wireshark, traceroute, NetFlow, etc.).
24. 2–3 years of hands-on experience in firewall management and network security.

Preferred Certifications: CCNA, CCNP, Fortinet NSE4 or higher equivalent certifications demonstrating expertise in network infrastructure and security management.

Skills:

Computer Network Operations, Application Networking, Wireless Networking, Networking Protocol,

We are seeking a highly skilled and experienced System Administrator to join our IT team. The System Administrator will be responsible for managing and maintaining the organization’s IT infrastructure, ensuring optimal performance, security, and availability of systems and networks.

1. Design, install, configure, and maintain Windows and Linux servers in production environments
2. Perform system administration tasks including patching, hardening, and performance tuning
3. Administer virtualization platforms such as VMware ESXi, VMware Server, and Microsoft Hyper-V
4. Manage SAN (Storage Area Network) and NAS (Network Attached Storage) systems, to ensure high availability, performance, and reliability of data storage environments.
5. Provision storage volumes, configure LUNs, and manage zoning and masking to ensure optimal data access and security.
6. Coordinate data migrations, storage expansion, and upgrades, ensuring minimal impact to business operations. Implement and maintain backup, replication, and disaster recovery solutions in accordance with business continuity plans.
7. Ensure integration of storage systems with virtualization platforms (e.g., VMware, Hyper-V) and enterprise applications (e.g., databases, ERP).
8. Monitor storage capacity, usage trends, and performance metrics, and proactively address issues to avoid service interruptions. Perform regular system health checks, diagnostics, and maintenance, including firmware and software updates, patching, and performance tuning.
9. Work with vendors and support teams for hardware replacement, troubleshooting, and capacity planning.
10. Provide technical guidance and training to junior team members and participate in IT audits or assessments when required.
11. Configure and support Microsoft infrastructure services such as Active Directory, DHCP, DNS, WSUS, and IIS
12. Provide local site IT administration including servers, security, and storage systems
13. Implement system monitoring, configuration management, and automated reporting to reduce manual intervention
14. Develop and maintain infrastructure disaster recovery (DR) procedures and ensure regular testing
15. Document technical configurations, standard operating procedures, and maintain inventory records
16. Collaborate with development teams to implement scalable infrastructure solutions and performance improvements
17. Assist in the evaluation and recommendation of infrastructure tools, hardware, and software
18. Provide technical support, problem resolution, and participate in after-hours maintenance and special IT projects

Qualifications and Skills:

• Bachelor’s degree in computer science, Information Technology, or a related field, with a minimum of 2 years of experience working with specified products.
• Proven experience in server administration, virtualization, and storage systems.
• Proven experience in virtualization platforms such as VMware vCenter, ESXi or Microsoft Hyper-V.
• Proficiency in Windows Server, Active Directory, and Group Policy management.
• Excellent problem-solving and troubleshooting skills.
• Strong documentation and reporting capabilities.
• Ability to work collaboratively in a team-oriented environment.

Skills:

Windows System Administration, System Acquisition, Microsoft Systems Engineering, Systems Management,

The Call Center Representative is responsible for providing exceptional customer service to taxpayers by handling inbound calls, responding to emails, and assisting with issues related to filing Income Tax, Sales Tax, and FED returns. This role is crucial for maintaining effective communication between taxpayers and the Federal Board of Revenue (FBR).

Key Responsibilities:

1. Handle Inbound Calls: Receive and manage inbound calls from taxpayers, addressing their queries and concerns efficiently.
2. Tax Filing Assistance: Guide taxpayers on the procedures for filing Income Tax, Sales Tax, and Federal Excise Duty (FED) returns.
3. Portal Support: Assist taxpayers with issues related to IRIS and eFBR portals, including account access, form submission, and technical troubleshooting.
4. Complaint Logging: Record taxpayer complaints over the phone, ensuring accurate details are captured for resolution.
5. General Guidance: Provide accurate and up-to-date information to taxpayers regarding various Standard Operating Procedures (SOPs) and guidelines issued by FBR.
6. Email Management: Respond promptly to emails sent to the FBR Helpline, providing clear and precise solutions to taxpayer queries.
7. Documentation: Maintain detailed records of interactions with taxpayers, ensuring all information is logged in the system accurately.
8. Compliance: Adhere to FBR’s communication protocols, data protection policies, and ethical guidelines.
9. Team Collaboration: Coordinate with team members and supervisors to resolve complex taxpayer issues.
10. Other Duties: Perform any other tasks assigned by the management.

Qualifications and Skills:

• Education: Minimum Bachelor’s Degree.
• Experience: Prior experience in a call center or customer support role is an asset.
• Communication Skills: Excellent verbal and written communication skills in Urdu and English.
• Technical Proficiency: Familiarity with IRIS, eFBR portals, and basic computer applications (MS Office).
• Customer Service Skills: Strong problem-solving abilities and a customer-focused approach.

Skills:

Call Handling, Customer Satisfaction Management, Communication Skills,
 

We are seeking a highly skilled and experienced System Administrator to join our IT team. The System Administrator will be responsible for managing and maintaining the organization’s IT infrastructure, ensuring optimal performance, security, and availability of systems and networks.

1. Design, install, configure, and maintain Windows and Linux servers in production environments
2. Perform system administration tasks including patching, hardening, and performance tuning
3. Administer virtualization platforms such as VMware ESXi, VMware Server, and Microsoft Hyper-V
4. Manage SAN (Storage Area Network) and NAS (Network Attached Storage) systems, to ensure high availability, performance, and reliability of data storage environments.
5. Provision storage volumes, configure LUNs, and manage zoning and masking to ensure optimal data access and security.
6. Coordinate data migrations, storage expansion, and upgrades, ensuring minimal impact to business operations. Implement and maintain backup, replication, and disaster recovery solutions in accordance with business continuity plans.
7. Ensure integration of storage systems with virtualization platforms (e.g., VMware, Hyper-V) and enterprise applications (e.g., databases, ERP).
8. Monitor storage capacity, usage trends, and performance metrics, and proactively address issues to avoid service interruptions. Perform regular system health checks, diagnostics, and maintenance, including firmware and software updates, patching, and performance tuning.
9. Work with vendors and support teams for hardware replacement, troubleshooting, and capacity planning.
10. Provide technical guidance and training to junior team members and participate in IT audits or assessments when required.
11. Configure and support Microsoft infrastructure services such as Active Directory, DHCP, DNS, WSUS, and IIS
12. Provide local site IT administration including servers, security, and storage systems
13. Implement system monitoring, configuration management, and automated reporting to reduce manual intervention
14. Develop and maintain infrastructure disaster recovery (DR) procedures and ensure regular testing
15. Document technical configurations, standard operating procedures, and maintain inventory records
16. Collaborate with development teams to implement scalable infrastructure solutions and performance improvements
17. Assist in the evaluation and recommendation of infrastructure tools, hardware, and software
18. Provide technical support, problem resolution, and participate in after-hours maintenance and special IT projects

Qualifications and Skills:

• Bachelor’s degree in computer science, Information Technology, or a related field, with a minimum of 2 years of experience working with specified products.
• Proven experience in server administration, virtualization, and storage systems.
• Proven experience in virtualization platforms such as VMware vCenter, ESXi or Microsoft Hyper-V.
• Proficiency in Windows Server, Active Directory, and Group Policy management.
• Excellent problem-solving and troubleshooting skills.
• Strong documentation and reporting capabilities.
• Ability to work collaboratively in a team-oriented environment.

Skills:

Windows System Administration, System Acquisition, Microsoft Systems Engineering, Systems Management,
 

The Network Administrator is responsible for managing, maintaining, and supporting the organization's network infrastructure. This includes configuring, monitoring, and troubleshooting network devices, ensuring network security, and optimizing network performance to ensure seamless connectivity across the organization.

1. Manage, configure, and maintain enterprise firewalls /NGF (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower, Huawei.
2. Configure and manage Web Application Firewalls (WAF) to inspect Layer 7 HTTP/HTTPS traffic, detecting and blocking threats.
3. Proactively monitor and block threats such as SQL injection, Cross-Site Scripting (XSS), Cross-Site Request Forgery (CSRF), and other OWASP Top 10 vulnerabilities.
4. Customize and optimize WAF rules to detect and block malicious traffic patterns and ensure the protection of web applications from exploits, bot attacks, and DDoS attempts.
5. Investigate and resolve WAF alerts and incidents related to web application vulnerabilities and potential threats, collaborating with security and development teams for remediation.
6. Regularly review and fine-tune WAF configurations to reduce false positives/negatives and ensure minimal impact on application performance.
7. Maintain detailed logs, reports, and documentation of WAF configurations, incidents, and response actions. Generate reports for security audits and compliance reviews.
8. Work with application development teams to integrate WAF security measures into the software development lifecycle, ensuring secure coding practices and vulnerability remediation.
9. Implement monitoring tools to continuously assess WAF performance, traffic patterns, and potential threats in real-time, ensuring up-to-date protection.
10. Proficiency in configuring security zones, policies, NAT, and VPN, IPSEC tunnels.
11. Design, implement, and troubleshoot Layer 3 network routing protocols, especially BGP, OSPF, and Static Routing.
12. In-depth knowledge of Routing protocols OSPF, BGP, EIGRP, including area design, neighbor relationships, and LSAs.
13. Solid understanding of networking concepts: TCP/IP, subnets, VLANs, routing protocols, and VPNs (IPSec/SSL).
14. Implement L2/L3 segmentation using VXLAN to extend VLANs across distributed environments securely and efficiently.
15. Implement VLANs, QoS, and advanced switching techniques for efficient traffic flow.
16. Configure IP addresses, Subnet masks, Summarization and Gateway addresses on routers and hosts.
17. Analyze routing behavior, perform route redistribution, and optimize routing policies.
18. Monitor network performance and ensure system availability and reliability.
19. Solid understanding of static and default routing in production environments.
20. Manage inter-VLAN routing, static and dynamic routes, and ensure proper redistribution between routing protocols and static routes.
21. Designed, configured, and managed VLANs to segment Layer 2 networks, improve performance, and enforce security policies by implementing trunking.
22. Experience with IDS/IPS, SIEM systems, and log analysis.
23. Familiarity with troubleshooting tools (Wireshark, traceroute, NetFlow, etc.).
24. 2–3 years of hands-on experience in firewall management and network security.
25. Preferred Certifications: CCNA, CCNP, Fortinet NSE4 or higher equivalent certifications demonstrating expertise in network infrastructure and security management.

Skills:

Computer Network Operations, Application Networking, Wireless Networking, Networking Protocol,
 

Key Responsibilities:

1. Install, configure, and maintain physical and virtual servers, ensuring system health and performance.
2. Administer virtualization platforms (e.g., VMware ESXi, Hyper-V) to ensure high availability, scalability, and efficient resource utilization.
3. Continuously monitor server and virtualization performance, identifying and resolving issues to minimize downtime.
4. Perform routine updates and apply security patches to maintain system integrity.
5. Configure and secure DNS, DHCP, and HTTP/HTTPS services, ensuring compliance with security policies.
6. Maintain and optimize Active Directory, including GPO creation, user authentication, and policy enforcement.
7. Create and update comprehensive system documentation, including policies, procedures, and incident logs. Generate performance and incident reports for management.
8. Work with the network team to design, implement, and maintain IT infrastructure projects.
9. Develop, test, and maintain disaster recovery strategies for both physical and virtual environments.
10. Streamline IT operations by implementing best practices for server, storage, and virtualization management.

Qualifications and Skills:

• Bachelor’s in Computer Science, Information Technology, or a related field with 2+ years experience.
• Proven experience in server administration, virtualization, and storage systems.
• Proven experience in virtualization platforms such as VMware vCenter, ESXi or Microsoft Hyper-V.
• Proficiency in Windows Server, Active Directory, and Group Policy management.
• Excellent problem-solving and troubleshooting skills.
• Strong documentation and reporting capabilities.
• Ability to work collaboratively in a team-oriented environment.

Skills:

Troubleshooting Skills, Drafting Methods, Communication Skills, Operating System Administration,
 

We are looking for a Mobile Application Developer to create an app that transitions our key web-based functions, such as attendance tracking, complaint management, CPR verifications, and POS services—into a mobile platform. The ideal candidate will have experience developing mobile apps for Android and iOS and can ensure these features work smoothly on mobile devices.

Key Responsibilities:

1. Build and deploy a mobile app for Android and iOS that integrates our current web-based features.
2. Work with different teams to understand app requirements and ensure the mobile app meets business needs.
3. Connect the app to existing web services and APIs for real-time data synchronization.
4. Test the app to ensure it is reliable, secure, and performs well on various devices.
5. Provide maintenance and updates for the app as needed.

Skills:

App Development, Java Web Server, Mobile Phone App Development,
 

We are seeking a Senior Product Manager to own the strategy, development, and scaling of Pakistan’s leading e-invoicing and digital billing platform, ensuring full compliance with FBR regulations (e.g., real-time reporting, POS integration). You will drive innovation in tax automation, lead cross-functional teams, and shape the future of digital tax ecosystems in Pakistan while mentoring junior product talent.

Key Responsibilities:

1. Strategic Leadership & Compliance:

• Define and execute the long-term product vision for PRAL’s e-invoicing platform, aligning with FBR mandates (e.g., QR codes, IRIS integration) and global standards (PEPPOL, UBL).
• Anticipate regulatory shifts (e.g., Sales Tax Act updates) and proactively adapt the product roadmap.
• Lead competitive analysis (e.g., TCS’s solutions) to identify gaps and drive differentiation.

2. Technical Execution & Scalability:

• Architect high-impact features such as:
• Automated tax engines (GST, FED, withholding tax).
• FBR-integrated real-time reporting (POS/IRIS APIs).
• ERP integrations (SAP, Oracle) and multi-tier approval workflows.
• Partner with Engineering to ensure scalable, secure cloud deployments (AWS/Azure) with PKI/encryption.
• Evaluate emerging tech (blockchain, AI/OCR) for fraud detection and process automation.

3. Stakeholder & Ecosystem Management:

• Serve as the primary liaison between FBR, corporate clients, and internal teams to ensure seamless compliance and adoption.
• Design training programs for businesses and tax professionals on e-invoicing best practices.
• Influence senior leadership on investment priorities through data-driven insights.

4. Performance & Innovation:

• Define and track KPIs (API uptime, rejection rates, processing speed) to optimize system efficiency.
• Leverage analytics to reduce errors and enhance UX for businesses and tax authorities.
• Champion Agile/Scrum methodologies to accelerate delivery.

Qualifications Mandatory:

• Education: Bachelor’s/Master’s in Business, IT, Finance, or related field.
• Experience: 6+ years in product management, with 3+ years in fintech, tax software, or SaaS invoicing (FBR/PRA compliance experience preferred).

Technical Expertise:

1. APIs, cloud platforms (AWS/Azure), security protocols (PKI, encryption).
2. Knowledge of ERP integrations (SAP, Oracle) and real-time reporting systems.
3. Regulatory Mastery: Deep understanding of Pakistani tax laws (Sales Tax, Income Tax) and FBR’s digital initiatives (Tajir Dost, POS integration).

Preferred:

• Exposure to OCR, AI-driven automation, or blockchain for invoicing.
• Certification in Agile/Scrum (CSPO) or Product Management (Pragmatic Institute).
• Fluency in Urdu for stakeholder communications.

Soft Skills:

• Leadership: Ability to mentor teams and drive consensus among executives, engineers, and regulators.
• Problem-Solving: Navigate complex compliance challenges with innovative solutions.
• Communication: Exceptional presentation skills (English/Urdu) for FBR workshops and board-level discussions.

Skills:

AWS Solution, OCR, Blockchain Management, Microsoft Azure,
 

Job Summary:

We are seeking a highly skilled and motivated Data Scientist to join our department. In this role, you will work closely with cross-functional teams to analyze large datasets, develop predictive models, and create actionable insights to improve tax compliance, fraud detection, revenue forecasting, and policy decision-making. The ideal candidate will have a strong background in data science, machine learning, and statistical analysis, with a keen interest in applying these skills to the taxation domain.

Key Responsibilities:

1. Analyze large, complex datasets related to taxation, including income, sales, property, and corporate tax data.
2. Develop and implement machine learning models to identify patterns, trends, and anomalies in tax-related data.
3. Build predictive models for tax revenue forecasting, fraud detection, and compliance risk assessment.
4. Collaborate with software engineers to integrate data science solutions into our taxation software products.
5. Design and maintain data pipelines to ensure efficient data collection, cleaning, and processing.
6. Communicate findings and insights to stakeholders through clear visualizations, reports, and presentations.
7. Stay up-to-date with the latest advancements in data science, machine learning, and taxation regulations.
8. Work closely with the product team to identify opportunities for data-driven features and improvements.
9. Ensure data privacy and security standards are maintained in compliance with relevant regulations.
10. Qualifications:
11. Bachelor’s or Master’s degree in Data Science, Computer Science, Statistics, Mathematics, Economics, or a related field.
12. 3+ years of experience in data science, machine learning, or a related field.
13. Proficiency in programming languages such as Python, R, or SQL.
14. Strong experience with machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and data visualization tools (e.g., Tableau, Power BI).
15. Solid understanding of statistical analysis, predictive modeling, and data mining techniques.
16. Experience working with large datasets and distributed computing tools (e.g., Hadoop, Spark) is a plus.
17. Knowledge of taxation systems, policies, and regulations is highly desirable.
18. Excellent problem-solving skills and the ability to work independently and in a team environment.
19. Strong communication skills, with the ability to explain complex concepts to non-technical stakeholders.

Preferred Qualifications:

• Experience in the taxation or financial services industry.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of natural language processing (NLP) and text analytics.
• Experience with time-series analysis and forecasting techniques.

Skills:

Google, Microsoft Azure, AWS Solution,

The Head of QA/QC is responsible for establishing and maintaining the highest standards of quality across all products and processes. This leadership role oversees both Quality Assurance (process-oriented) and Quality Control (product-oriented) functions to ensure compliance with industry regulations, customer requirements, and continuous improvement initiatives.

Key Responsibilities:

1. Quality Strategy & Leadership:

• Develop and implement the organization's quality management strategy aligned with business objectives
• Lead and mentor the QA/QC team, fostering a culture of quality excellence
• Establish quality KPIs and report to senior management on performance metrics

2. Quality Systems & Compliance:

• Maintain and improve the Quality Management System (QMS) in compliance with ISO 9001, GMP, or other relevant standards
• Ensure adherence to regulatory requirements (FDA, CE, OSHA, etc. as applicable)
• Oversee document control including SOPs, work instructions, and quality manuals

3. Process Improvement:

• Implement Lean/Six Sigma methodologies to reduce defects and improve efficiency
• Lead root cause analysis and corrective/preventive actions (CAPA)
• Drive continuous improvement initiatives across all departments

4. Product Quality Oversight:

• Establish quality control procedures for incoming, in-process, and final inspection
• Manage non-conformance processes including quarantine and disposition
• Oversee testing protocols and laboratory operations (if applicable)

5. Supplier & Customer Quality:

• Manage supplier quality through audits and performance monitoring
• Handle customer quality complaints and warranty claims
• Conduct quality audits (internal, supplier, and customer)
• Qualifications & Requirements Education & Experience
• Bachelor's degree in Engineering, Quality Management, or related technical field
• 10+ years in QA/QC roles with 5+ years in leadership positions
• Experience in [specify industry: manufacturing, pharma, construction, etc.]

Technical Skills:

• Expert knowledge of quality standards (ISO 9001, AS9100, IATF 16949, etc.)
• Proficiency in quality tools (FMEA, SPC, Control Plans, MSA)
• Experience with quality testing equipment and methodologies

Certifications (Preferred):

• Certified Quality Manager (CQM)
• Six Sigma Black Belt
• Lead Auditor certification

Soft Skills:

• Strong leadership and team management abilities
• Excellent problem-solving and decision-making skills
• Effective communication with all organizational levels

Skills:

ISO9001 Auditor, SPC, ISO 9001,
 

The Digital Transformation Manager is responsible for leading and executing the organization’s digital transformation strategy, ensuring the integration of innovative technologies to improve business processes, customer experience, and operational efficiency. This role involves collaborating with cross-functional teams to identify digital opportunities, implement cutting-edge solutions, and drive a culture of continuous innovation. Key Responsibilities

Strategy & Leadership:

1. Develop and execute a comprehensive digital transformation roadmap aligned with business goals.
2. Lead cross-functional teams to identify digital opportunities and prioritize initiatives.
3. Champion a culture of innovation, agility, and digital-first thinking across the organization.

Technology Implementation:

• Evaluate and recommend emerging technologies (AI, IoT, Cloud, Automation, Data Analytics, etc.) to enhance business operations.
• Oversee the implementation of digital tools and platforms, ensuring seamless integration with existing systems.
• Partner with IT, cybersecurity, and data teams to ensure secure and scalable digital solutions.

Process Optimization & Innovation:

• Analyze current business processes and identify areas for digital enhancement.
• Drive automation and digitization to improve efficiency, reduce costs, and enhance customer experience.
• Monitor industry trends and competitor strategies to maintain a competitive edge.

Stakeholder Management & Collaboration:

• Work closely with senior leadership to align digital initiatives with business objectives.
• Engage with internal teams (Marketing, Operations, Sales, IT) and external partners (vendors, consultants) to ensure successful adoption of digital solutions.
• Conduct training and change management programs to facilitate smooth digital transitions.

Performance Measurement & Reporting:

• Define KPIs and metrics to track the success of digital transformation projects.
• Provide regular updates to executives on progress, challenges, and ROI of digital initiatives.
• Continuously refine strategies based on data-driven insights and feedback.

Qualifications & Skills:

• Education: 4 Years Bachelor’s or Master’s degree in Business, IT, Computer Science, Engineering, or related field.

Experience:

• 5+ years in digital transformation, IT strategy, or business process improvement.
• Proven track record of leading successful digital projects (e.g., ERP, CRM, AI/ML, RPA).
• Experience in Agile, Lean, or Six Sigma methodologies is a plus.

Technical Skills:

• Strong knowledge of digital technologies (Cloud, AI, IoT, Blockchain, etc.).
• Familiarity with data analytics, cybersecurity, and software development lifecycles.

Soft Skills:

• Excellent leadership, communication, and stakeholder management.
• Strategic thinking, problem-solving, and adaptability in a fast-changing environment.
• Strong project management and change management capabilities.
• Preferred Certifications (Optional)
• Digital Transformation Certification (e.g., MIT, Coursera, Google).
• Project Management (PMP, PRINCE2, Agile/Scrum).
• ITIL, TOGAF, or other relevant frameworks.

Skills:

Cyber Security, iOT, Cloud,